Purchased QT pro. For install, says go to system preference preferences for QT icon, don't have one. Suggestions?
Purchased Quicktime Pro. For install, instructed to go to system preferences and click on Quicktime Icon. Don't have one. Have most current QT, 7.0 running. Suggestions?
Just a footnote:
Mac OS X 10.6 includes QuickTime versions 10.0 and 7.6.3. The QuickTime 7 player will only be present if a QuickTime Pro key was present at the time of installation, [i]or[/i] if specified as part of a custom install, [i]or[/i] individually downloaded.
http://support.apple.com/kb/dl923
Snow Leopard update 10.6.4 included an update to 7.6.6 (if installed). You can install it from the above link even though it says for 10.6.3. It's the same version of QuickTime Player 7.6.6.
(Only QuickTime Player 7.6.3 or 7.6.6 can be updated to "Pro".)
Similar Messages
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I don't have a credit card to enter in too App Store . I never had to have one befor to buy aps befor so why start it now it's so stupid for people who don't have one or don't want to put there private details on here
How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
iTunes Store Accepted Forms of Payment
http://support.apple.com/kb/HT5552
Cheers, Tom -
Submitting photos for artists that don't have one
I love Spotify for including not only the commercially succesful music but recordings of ALL type.
However, many times some of the unfamous artists don't have photos or bios. It would be great if users could submit these and if appropriate to update the artists' information. Perhaps it would be best if the photos and bios reach the representatives of the artists.
Let me know what you think!Updated: 2015-07-16Hello!
Your idea has been submitted a while ago but unfortunately hasn't gathered enough kudos (25 per year). In order to keep an overview of the active ideas in this forum, we will close this idea for now. However this does not mean that your idea has been declined by Spotify.
If you still feel strongly about your request, we encourage you to post your idea in a little different form again! Maybe now is the right time to receive the support of our community for your suggestion! ;)
Do you have any further questions on how the idea exchange is managed? Just click here! -
I Just did an upgrade on my iphone 5. It's stuck with a USB plug in and the iTunes symbol on the screen. I don't have a computer to plug it into what should I do?
You find a computer with iTunes on it, plug your phone in and restore it. it's in recovery mode. you don't have a choice.
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I purchased Qucktime Pro for my iMac. Can I install in my Macbook without paying again?
I purchased Qucktime Pro for my iMac. Can I install in my Macbook without paying again?
Download from Download Photoshop Elements products | 13, 12, 11, 10
Install then enter your serial number. -
I purchased monthly subscription to Acrobat Pro. After I download, it asks for a serial number. I don't have one - what gives.
Hello Nelson,
Please make sure that Acrobat is updated to its latest version i.e. 11.0.07.
You can download the update from following link:
Adobe - Acrobat : For Windows
Regards,
Anoop -
I just purchased a subscription for the standard version but have now found out that I can't download to Mac. Is this correct? So my only choice is to updgrate to Pro?
Not sure if you can just upgrade as you have to cross platform too. Best to ask Adobe CHAT. You might need to refund and start again.
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For a while now my computer has been saying " Start up disk is nearly full", however I don't have a lot of stuff saved on the computer I moved a lot to a flash drive, and all the other stuff are songs and recently saved essays for school. I have and frequently empty my trash can. I have researched this before and i see a lot of things that say get a external hard drive, but before I go and purchase one I want to make sure there is no other, simpler way, to solve this problem. Help Please.
You need an external drive so you can free up disk space. Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure you have a minimum of 15% free disk space.
Freeing space on your Mac OS X startup disk -
i purchased pro twice but cannot figure out how to access it. I don't have a serial number.
Hi lisalhawkins,
I checked with your account and it shows that you have purchased an annual subscription of Adobe ExportPDF online service. Right?
ExportPDF service does not require a serial number to access it.
All you need to do is sign in at "https://cloud.acrobat.com/exportpdf" using your Adobe ID and password.
Then, you can upload PDF files from your computer and convert them to other formats like Word, PowerPoint, etc.
On completion, you can download the converted file on your computer and edit it for further use.
Hope I am clear. Please let me know if you have further query on the same.
Regards,
Anubha -
I am trying to purchase an app and update my apps all are free but it won't accept my card, all it keeps saying is that my payment method has been declined, I only have one card so can't try another. Now I can't use some of my apps because they are waiting to be updated. Somebody please help!!
Hello Sriggers,
Welcome to the Apple Support Communities!
I understand that you are attempting to update some applications on your iPhone but the payment method was declined. In this situation, I would recommend reading over the information in the attached article to help resolve the situation.
Pay an unpaid balance in the iTunes Store - Apple Support
Best,
Joe -
I just downloaded the app from Firefox, dragged it into my application folder and got a pop up saying "The operation can't be completed because you don't have permission to access some of the items."
* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
Just purchased Lightroom (stand alone) and asks for a previous serial number. I don't have one only an students version of photoshop for which I can't find the serial number
If it is asking for a serial number for a previous version then you purchased an upgrade version rather than a standalone version. You should be able to determine this based on the price you paid. If you do not own an earlier version then you need to purchase a full version rather than an upgrade. If you did purchase a full version but acquired an upgrade version then you will need to acquire the full version.
Contact Adobe support thru chat to help get resolution...
Get help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 ) -
Does anybody know if you uninstall iTunes (mine is giving me an error message) and then re-install, will my music still be there (somewhere?) I don't have it saved to the cloud, but it is on my iPad I recently upgraded my iTunes account and now I can't open it. I get an error message and it says I need to re-install.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Need help with a activation code for Adobe Acrobat X Standard for my PC, Don't have older Version of Adobe Acrobat 9, 8 or 7.
You don't need to install the older version, you only need the serial number from your original purchase. If you don't have them to hand, did you register? If so, they should be in your Adobe account. If not you really need to contact Adobe, though it isn't clear they will be able to do anything without some proof of purchase etc.
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Every time I try to download a free or paid app or in iTunes
it asks me for a credit card. (Which i don't have one)
How can i download free apps without a credit card and not reset my apple ID?
I already put in 20$!!!!!How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
If None is not available - On your computer launch iTunes and click "iTunes Store" in the left navigation pane. Click the "down arrow" next to your name at the top right side of the page and click "Account." Enter your username and password and click "View Account" to log into your account information. Next to your Payment Type, click "Edit." Select the "None" button and click "Done." Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
Cheers, Tom
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