Purchased Quicktime Pro, Key not valid!

Hi, I have recently purchased quicktime pro,- and thanks to forum help in a previous question - I have tracked down where to enter the key on my vista quicktime player. Unfortunately I am now being told that the key is not valid, I am definitely typing this in correctly and i am now totally stumped!
Can anyone advise what the next step to take is,
thanks again for any help, Claire

Name and number must match exactly.
Use copy/paste to enter them.

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