Purchased re-download issues. :/

I recently tried to re-download the music from my iTunes onto my new Mac. iTunes says that everything downloaded successfully BUT for some reason more than half of my songs and videos are not playing completely through; they just play for about 20 seconds and either go completely quiet OR they skip to the next song. HELP!

I have had similar problems in the past, but not with so many songs...  If you got them on the iTunes store, and there aren't so many, just re-download them, this happens to be sometimes.  I'm guessing that there was some error during the download.  sorry.

Similar Messages

  • HT5622 Album purchased facing download issue

    I bought an album via itune. But there are 2 song unable to download. It pop out message to say that "the device is already associated with an Apple ID". What is it mean about? Feel disappointed that cannot download after I paid. Can u please advise what can I do next to complete download.

    Hi thehannahmacd,
    To download iTunes store content you have already purchased, use the steps outlined in this article -
    Download past purchases
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • Trial Version to Purchased Version DownLoad Issue Help

    Hi there,
    Thanks in advance for the help! I installed a trial version of Acrobat XI, and then we deceided to purchase XI for our organization. I was unable to download the purchased version however, since I still had the trial version running on my computer. Is the solution as simple as throwing the trial version away?

    The solution can be even simpler than that.  All you need to do is use the serial number from your purchase to activate the trial version to full use.  There is no difference between trial versions and full versions except for the time you are allowed to use them.  The serial number removes the time limit on the trial version.

  • Hi Can anyone please tell me from where I cn download the Photoshop CS6 program I purchased a download (media less) some 2 years ago and all has been OK up to know but I am know having issues and would like to uninstall and reinstall. I have the revelant

    Hi Can anyone please tell me from where I can download the Photoshop CS6 program I purchased a download (media less) some 2 years ago and all has been OK up to know but I am know having issues and would like to uninstall and reinstall. I have the relevant codes and activation keys but would need to be sure I can obtain the program again before I start. Thank you

    Make sure you are dealing with the correct product for the serial number.  If the serial number is for a full creative suite then you need to get the suite, not the individual application, and vice versa.
    Unrelated to that, in case it helps, here is a link to another site.  You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

  • Newstand in app purchase made in DPS is appearing in store with "error" below instead of the purchase price/download.

    Newstand in app purchase made in DPS is appearing in store with "error" below instead of the purchase price/download. Not sure why, as the product ID number matches up between itunesconnect and DPS. Any idea how to fix?

    same here. this thread suggest that it's carrier related issue
    http://supportforums.blackberry.com/t5/Payment-Service/Error-quot-The-Item-you-requested-is-invalid-...
    Twitter: @gyubok

  • HD Movie / TV episode download issue / problem / difficulty

    The issue is that the download is extremely slow.
    I purchased both the HD and the SD versions of Lost - "the Final Journey" - (2.56 GB and 1.11 GB respectively), as they are free.
    The download was proceeding in parallel.
    While the SD episode was downloaded in about 3 hours (370 MB per hour), the HD version was not moving at all (or almost). It did less than 10 MB in 3 hours (3.2 MB per hour).
    I do not understand why the HD version which is 2.5 times larger, downloads at a pace of 100 time slower than standard definition version.
    This experiment clearly shows that my connection is fine, and there is something different in the server that holds the HD version, or the way it is handled that makes the download so slow.
    (the fact that they ran in parallel does not matter, because when the SD episode finished, the HD episode downloaded alone at the same slow pace).
    I had a similar issue on a HD movie rental, but was not able to resolve it then,
    and gave up. At the time, I did not have the SD version download in parallel.
    Thanks,
    Gideon.

    I guess Apple does not care enough to answer their customers. Do not purchase any more videos from the Apple Store until these forums no longer contain these download issues, especially with no replies. Funny, I don't have these problems with my PC companies!, You know, Real computer companies!

  • After purchasing and downloaded GarageBand software, It won't work and start over and over to download the software

    After purchasing and downloading GarageBand on App Store the software won't start and switch to download over and over the software. It's virtually impossible to reach someone from Apple for support grrrrrrr.... So can someone could kindly give me a clue or solution for this issue?
    Thank!
    P.S: Could you please send your reply to:  [email protected]

    Have you restarted your computer after installing?
    if that does not help, repair the permissions on your system drive using the "First Aid" panel in "Disk Utility" (launch from Application > Utilities)
    And if this does not help, reinstall Garageband:
    Quit the AppStore.
    Move the GarageBand Application to the Trash, but do not empty the Trash.
    Reopen the AppSTore and sign in again with the same account you used to buy GarageBand. Now you should be able to download GarageBand again and to reinstall it.
    Regards
    Léonie

  • Why can't I purchase and download Mountain Lion? I get the following message: The product distribution file could not be verified. It may be damaged or was not signed.

    I have tried to re-install Lion, delete different cach folders, etc., nothing is working - I keep getting the same message:
    We could not complete your purchase
    The product distribution file could not be verified. It may be damaged or was not signed.
    Please can anyone be of kind assistance.
    Thank you!
    Zanjan Fromer

    I have tried to re-install Lion
    If you are trying to reinstall Lion, you need to use Lion Recovery
    Why can't I purchase and download Mountain Lion? I get the following message:  The product distribution file could not be verified. It may be damaged or was not signed.
    For that issue, quit the App Store if it's open. 
    Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
    Type this exactly as you see it here:
    /Library/Preferences/SystemConfiguration
    Click Go
    Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
    Relaunch the App Store and try downloading MLion.
    *****   Your post is rather confusing. There's a difference between reinstalling Lion and downloading Mountain Lion.

  • One of the songs on the album i purchased didnt download.

    one of the songs on the album i purchased didnt download.

    Hey rdmccleister,
    Since your iTunes store purchases are connected to your account, you should be able to redownload them. Check out this article for directions on how to do so:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    If this doesn't work, I would report the problem:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Regards,
    David

  • Can't purchase or download music

    I am signed in and can't purchase or download music on iTunes.

    Apple ID security issues -
    Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.
    1. Go to www.apple.com/support
    2. Choose Contact Support and click Contact Us
    3. Choose Other Apple ID Topics and choose the appropriate topic for your issue
    4. Follow the onscreen instructions

  • ITunes Plus Download Issue

    I paid to upgrade my entire iTunes library (all that qualified for an upgrade) last week. It came out to a little over 1000 songs. I successfully downloaded around 700 of the songs - each time I would check for downloads it would fetch either 125 or 250 at a time.
    All of a sudden the iTunes store has gotten stuck in that I can not continue to download the iTunes Plus upgrade songs. I can make new purchases - like individual songs or albums - and download them just fine. When I try to fetch the remaining iTunes Plus downloads I get the following error:
    "Unable to check for available downloads. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again."
    Obviously my connection is OK since I can still make new purchases. Also, my wife was able to upgrade her library to iTunes Plus just fine - on the same exact machine. Only my remaining iTunes Plus songs are "stuck."
    I found the link below:
    http://discussions.apple.com/thread.jspa?threadID=1606154
    It seems to be the same issue. I contacted iTunes technical support but they keep insisting it's a connection issue. Anyone know who to contact to get this fixed? It should be obvious that my connection works after all that I've described.
    Thanks

    Thanks to the person who took the time to understand the posted question and provide a genuine answer - purchase an iTunes song using iTunes on my computer first, which forces iTunes to present the extended iTunes Plus agreement for you to accept, after which you can then sync the iPhone and it picks up the extended agreement and will then work properly to purchase and download iTunes Plus content.
    /eddie

  • How do I install Lion on external hard drive? I have purchased and downloaded through App Store but do not know where the download is located so I can install.

    I want to install Lion on an external hard drive. The OS was purchased and downloaded through the App Store but I do not know where the file is.

    If you downloaded the installer it will be in your applications folder. Failing that use spotlight start typing Install and it should show up.
    This is assuming you downloaded the installer from the app store, and didn't just install it onto your mac. If all you have done is install it on your mac. Go to your purchases Lion should show up. Then click download.
    Here is the Support page for installing osx on an external drive.
    OS X: Installing OS X on an external volume - Apple Support
    Hope this helps.
    PJRS

  • I set up an account including approval for paypal billing but every time I try to sign in to make a purchase for download I get a message that takes me back through the process of settin up my account. Help!

    I just set up an account at the I tunes store including authorization to charge my pay pal abount. I have also received e-mail confirmation that the account is set up, but every time I try to make a purchase I get a message that says apple ID has not yet been used with the I Tunes Store and it takes me back through the process of authorizing my paypay account. Help!

    Once you purchase or download an app it will always be associated with the Apple ID used to download it. When that app requires and update you must use the Apple ID and password used to download it in the first place. The only way around this is to delete the apps the require the old Apple ID and download or purchase them again with the new Apple ID.

  • I accidentally uploaded songs from cds to the wrong itunes library. i would like to move those songs to my regular itunes library that i use to purchase and download music, since my ipod cant sync to both libraries. how can i do this? please advise. thank

    i accidentally uploaded songs from cds to the wrong itunes library. i would like to move those songs to the regular itunes library that i use to purchase and download music, since my ipod cant sync to both libraries. how can i do this? please advise? thank you.

    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • I've purchased and downloaded Acrobat XI Pro but can't get it to install

    My Acrobat XI Pro trial ended and I purchased it rather than subscribe.  When the download assistant completes, it does nothing other than say the download is complete.  I located the downloaded file and ran setup.exe.  I appears to go through the motions but, when I attempt to run it and insert the provided serial number, I'm told that the serial number is valid, but that no qualifying application can be found on my computer.  I'm in a loop of downloading, attempting to register, uninstalling the application to start over, re-downloading, etc.  I'm getting nowhere after paying $200 to purchase the download version of Acrobat XI Pro.

    Your description reagrding "qualifying" is indicating that you purchased an upgrade version of Acrobat Pro.  The qualifying version that it is asking you to identify and provide the serial number for is the older version that you are upgrading from.
    If you had/have the trial version installed, you didn't/don't need to uninstall it.  You can activate it to full use with your serial number from the purchase

Maybe you are looking for