Purchased ringtone on iPhone then sync'd with iTunes now I can't use it!

Hi,
Hope you can help.
I purchased a ringtone in iTunes on my iPhone which immediately showed up under ringtones in the settings menu. However, when I sync'd with iTunes on my Mac the ringtone has disappeared from the list of selectable ringtones on the iPhone. The ringtone is showing in iTunes under the Ringtones tab in Devices > iPhone and it shows that it will "sync all ringtones" but for some reason is not showing up on my iPhone as a selectable ringtone to use after sync.
Any ideas?
I am running Snow Leopard, iTunes 9, and iPhone 3GS with 3.0.1.
Thanks!

Thanks Luke - I did that and it worked. The iphone is primarily linke to my laptop. I then linked to our shared itunes machine to download some music from our library, that worked fine. However when I link to my machine, I can see the ringtone in ringtone folder, in the purchased folder and in purchased on the iphone folder but I can't get it back onto the phone. I have tried Sync and Transfer purchases, drag and drop and finally tried the authorise again as a last resort but nothing seems to work. Has anyone got any ideas?

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