Purchased ringtones disappeared off phone after upgrade

Since upgrading my iPhone recently and using iCloud I've lost all the ringtones I'd purchased and they don't appear on iTunes to download again. How can I rectify this please?

I have same issue. I have done the checklist from iMore website -- all techniques do not work. I followed the steps, but the "remove and sync" does not appear. I also did "restore from backup"; still did not work. The ringtones were NOT restored on my iPhone 6 (iOS 8.1.1).
Apple will have to do another update to fix this issue and refund the purchase.

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Welcome to the Apple Community.
The following article may help you.
My Device is disabled.

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Hi
I've had the same very frustrating problem for the past few days, with purchased ringtones not staying on my device (iPhone 6 on 8.1.1). The only way i could work around it was to find the original ringtone file in the iTunes library, make a copy of the file, renaming it with an m4r extension, deleting the original file, and then resyncing with my iPhone.
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KB10339 : How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file
Please try it and let us know.
Click " Like " if you want to Thank someone.
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I have same issue. I have done the checklist from iMore website -- all techniques do not work. I followed the steps, but the "remove and sync" does not appear. I also did "restore from backup"; still did not work. The ringtones were NOT restored on my iPhone 6 (iOS 8.1.1).
Apple will have to do another update to fix this issue and refund the purchase.

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I have same issue. I have done the checklist from iMore website -- all techniques do not work. I followed the steps, but the "remove and sync" does not appear. I also did "restore from backup"; still did not work. The ringtones were NOT restored on my iPhone 6 (iOS 8.1.1).
Apple will have to do another update to fix this issue and refund the purchase.

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I have same issue. I have done the checklist from iMore website -- all techniques do not work. I followed the steps, but the "remove and sync" does not appear. I also did "restore from backup"; still did not work. The ringtones were NOT restored on my iPhone 6 (iOS 8.1.1).
Apple will have to do another update to fix this issue and refund the purchase.

Purchased ringtones disappeared off phone after upgrade

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