Purchased ringtones lost from phone and iTunes
Apple Chat Support had me uninstall and reinstall iTunes last night in a futile attempt to fix the 5000+ deleted emails that suddenly appeared in my mailbox last night and now my two purchased ringtones are gone from both my iPhone and from my iTunes account. I would love to get them back without repurchasing. And I would love to get some help on my email issue too. Apple Support now wants me to check with my email provider, which I will do, but for now is there any way to delete these 5000+ old emails besides marking each one individually? Thanks!
So I discovered the source of the email issue...my Road Runner email server messed up. They are still working on the problem but gave me a workaround that prevented further deleted emails from downloading into my email account. Of course deleting those 5000+ emails individually off my iPhone scared me half to death so I deleted my email account off the phone and then re-added it. That dumped all the emails, I am happy to report, including several I wanted to save but I just rescued them from RR webmail
Anxious to hear from someone with advice on finding my lost ringtones.
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How to recover purchased ringtones after wiping phone and laptop
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From your computer backup.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple recommends, "... back up your iTunes library. " (http://support.apple.com/kb/ht2519). -
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I purchased a song last night through my iPhone, and when I got home and synced up my iPhone with iTunes, iTunes crashed on me while it was importing the song I purchased. When I relaunched iTunes, it once again synced up with my phone, this time successfully, however, I noticed that the song was not imported. No problem, I thought, I'll just have iTunes transfer my purchase from my iPhone and done. However, the song wasn't listed in my phone anymore, and it wasn't listed on the "Purchased" list on iTunes. Any idea as to what I could do?
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http://support.apple.com/kb/HT1933 -
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Otherwise, razmee is right. you can only sync to one itunes library. If you sync to another one whatever does not exist on the new library will get removed from the phone.
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Hello HeatherSimpson,
Thank you for using Apple Support Communities!
From the iPhone User Guide
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Assign a different ringtone for a contact: In Contacts, choose a contact, tap edit, then tap Ringtone and choose a ringtone.
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How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Take care,
Sterling -
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brandt_2009 wrote:
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TS1702 How do I activate a downloaded purchased ringtone for my phone?
How do I activate a downloaded purchased ringtone for my phone?
Go to Settings>iCloud and sign out. Any synced data, such as calendars and contacts, will be removed.
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