Purchased ringtones lost from phone and iTunes

Apple Chat Support had me uninstall and reinstall iTunes last night in a futile attempt to fix the 5000+ deleted emails that suddenly appeared in my mailbox last night and now my two purchased ringtones are gone from both my iPhone and from my iTunes account. I would love to get them back without repurchasing. And I would love to get some help on my email issue too. Apple Support now wants me to check with my email provider, which I will do, but for now is there any way to delete these 5000+ old emails besides marking each one individually? Thanks!

So I discovered the source of the email issue...my Road Runner email server messed up. They are still working on the problem but gave me a workaround that prevented further deleted emails from downloading into my email account. Of course deleting those 5000+ emails individually off my iPhone scared me half to death so I deleted my email account off the phone and then re-added it. That dumped all the emails, I am happy to report, including several I wanted to save but I just rescued them from RR webmail
Anxious to hear from someone with advice on finding my lost ringtones.

Similar Messages

  • How to recover purchased ringtones after wiping phone and laptop

    How to recover purchased ringtones after wiping phone and laptop

    From your computer backup.
    Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this).  Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple recommends,  "... back up your iTunes library. " (http://support.apple.com/kb/ht2519).

  • Song vanished from phone and itunes

    I purchased a song last night through my iPhone, and when I got home and synced up my iPhone with iTunes, iTunes crashed on me while it was importing the song I purchased. When I relaunched iTunes, it once again synced up with my phone, this time successfully, however, I noticed that the song was not imported. No problem, I thought, I'll just have iTunes transfer my purchase from my iPhone and done. However, the song wasn't listed in my phone anymore, and it wasn't listed on the "Purchased" list on iTunes. Any idea as to what I could do?

    Check to make sure that you purchased it ( Purchase History, in your account).
    If you have then report the problem.
    http://support.apple.com/kb/HT1933

  • I was downloading music from my partners purchased music on my phone and it wiped all my existing music, how can i get my music back as i dont have it on my computer anymore?

    i was downloading music from my partners purchased music on my phone and it wiped all my existing music, how can i get my music back as i dont have it on my computer anymore? please help me 

    If you bought this music from iTunes you can download it again from within your Purchases in the iTunes App.
    Otherwise, razmee is right. you can only sync to one itunes library.  If you sync to another one whatever does not exist on the new library will get removed from the phone.
    That's is by design to avoid Piracy. As otherwise you could simply transfer purchases to other users.

  • I lost my phone and i got an unlocked 4s from my gf she used it before an its still connected to her icloud is there a way i can restore my icloud back up to replace hers without messing up the unlock also my latest backup isnt showing on my pc help plz!!

    i lost my phone and i got an unlocked 4s from my gf she used it before an its still connected to her icloud is there a way i can restore my icloud back up to replace hers without messing up the unlock also my latest backup isnt showing on my pc help plz!!

    Please please help me, if you know how.

  • I lost my phone and the location service is off. Is it possible to turn it on from another device?

    I lost my phone and the location service is off. Is it possible to turn it on from another device?

    No.

  • Had a text telling me my old iPhone 3GS has now been unlocked. Inserted Orange SIM (from daughter's working phone) and iTunes says no SIM installed. Help please

    had a text telling me my old iPhone 3GS has now been unlocked. Inserted Orange SIM (from daughter's working phone) and iTunes says no SIM installed. Help please

    Kilted Tim is correct, did you plug it in to iTunes to complete the process?  I assumed you would have done so, but I shouldn't have assumed.

  • HT1349 Hi, My friend purchased iphone 4S from US and now its a locked version. Is it possible to unlock the phone, if yes iam ready to pay the price. Thanks

    Hi, My friend purchased iphone 4S from US and now its a locked version. Is it possible to unlock the phone, if yes iam ready to pay the price. Thanks

    It is not possible to unlock a US iPhone.  NO carriers in the US allow unlocking.  Sell the phone and purchase one in your country.

  • I bought a ringtone on my phone and now i don't know how to find it or sighn it to a contact

    I bought a ringtone on my phone and now i don't know how to find it or sign it to a contact

    Hello HeatherSimpson,
    Thank you for using Apple Support Communities!
    From the iPhone User Guide
    http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
    Assign a different ringtone for a contact: In Contacts, choose a contact, tap edit, then tap Ringtone and choose a ringtone.
    If you cannot find the ringtone you are trying to assign to your contact, you may need to contact iTunes Store direcly with the reciept for the purchase.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    Take care,
    Sterling

  • I have the find my iphone app and I lost my phone and want to use it but how?

    I have the find my iphone app and currently lost my phone and I am at work and would like to use the app now, but how?

    brandt_2009 wrote:
    I think I still have like 4.2.2 features, but I know I downloaded it to my phone I'm at work but now I don't know how to make the app work from my work computer. Is the iCloud account like the apple or iTunes account?
    iCloud is Apple's new online service, replacing mobileme - http://www.apple.com/icloud/.  The web account page is https://www.icloud.com/
    Find my iPhone is a feature of iCloud - http://www.apple.com/icloud/features/find-my.html
    And again, the downloadable app has nothing to do with making your iPhone discoverable by find my iphone.  The app is used by a device to find another device which has had the trackable feature enabled in its iCloud account settings.  Simply having the app on a device does NOT make that device trackable.  In order to be able to find a device, you need to have an iCloud account on that device, and you need to enable the find-my-iPhone setting under that account - nothing to do with the app at all.

  • I have purchased Iphone 4 from US and its not having sim in it and rt now when i have updated this to io5 ,it is showing "sim card inserted in iphone is not supported" and i am not able access aything."

    I have purchased Iphone 4 from US and its not having sim in it and rt now when i have updated this to io5 ,it is showing "sim card inserted in iphone is not supported" and i am not able access aything."
    Earlier i was able to use all application in this using IOS 5.0.1.
    I have format it and after that i am not able to use it.
    How to restore my itunes to 5.0.1???

    Well, welcome to the world of "hacked" phones. If your purchase was from the US, you obviously purchased an iPhone that is locked to a US carrier. The iPhone must have been jailbroken and unlocked via software to accommodate your foreign SIM card. Now that you have updated the phone, it is locked back to the US carrier. Only the carrier can authorize Apple to unlock the iPhone and none of the US carriers will unlock the iPhones. Best suggestion is to sell the phone and obtain a factory unlocked version directly from the Apple store.
    To answer your other question, there is not a supported method to downgrade iOS.

  • TS1702 How do I activate a downloaded purchased ringtone for my phone?

    How do I activate a downloaded purchased ringtone for my phone?

    Go to Settings>iCloud and sign out. Any synced data, such as calendars and contacts, will be removed.
    To get a new ID: go to http://appleid.apple.com and create a new ID - you will need a different non-Apple email address from any ID you already have.
    Then go back to Settings>iCloud and sign in there, enabling any data types you want to sync in the list there. You will be asked to create a new @icloud.com address when enabling Mail.

  • When I tried downloading the new 4.2.8 software to my iphone, it froze my phone and itunes on my computer, how do I fix this????

    When I tried downloading the new 4.2.8 software on my iphone, it froze the phone and itunes on my computer, how do I fix this???? I have tried resetting the phone and exiting itunes, and now my phone screen keeps telling me to connect to itunes( which it already is) and itunes says "waiting for iphone"!

    If not this:
    http://www.mcelhearn.com/deleting-the-itunes-album-artwork-cache-folder-may-reso lve-problems-with-album-art-displaying/
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes      
      - Restore to factory settings/new iOS device.                       

  • PURCHASED RINGTONES MISSING FROM MY IPHONE SINCE I JUST UPDATED SOFTWARE TO IOS 5.0.1 ON AN IPHONE 4

    purchased ringtones missing from my iphone since i just updated to iso 5.0.1 on and iphone 4. they are on my laptop as ringtones in the itunes program  butwith an exclamition mark against them.
    any ideas please?

    Look on all you screens and inside all your folders.  If you swipe to the right and type Passbook into spotlight search, it will show the name of the folder to the right of Passbook if it is inside a folder.

  • I lost my phone and use the IPHone locater, Now that i got my phone back it is disabled and I don't know how to fix it. It had asked for a code but I have no idea what it is so I tried several things but to no avail

    I lost my phone and used the iphone locater to find it. Now that it has been returned to me, it is disabled and says connect to ITUNES. Can you help me ?

    Does the link below help?
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Maybe you are looking for