Purchased Song and Video Will not Download..

Can someone please help me. I purchased a song yesterday and it hasn't even downloaded a tenth of it. It keeps trying but doesn't ever get any further. I am not getting any error messages either. I also have a video waiting to be downloaded after the song. I have tried to repair Itunes and I have uninstalled and reinstalled and nothing has helped. I have Windows XP Professional (I believe) and am using DSL connection.

In iTunes, got to the Advanced menu>Check for purchases.
If this doesn't work, e-mail the iTunes support staff:
http://www.apple.com/support/itunes/musicstore/lostmusic/

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