Purchased song, didn't download
apparently i was successful in purchasing a song but not actually downloading it. my bank account was charged, however, there is no record of it in my itunes/purchasing history. i don't want to buy it again obviously, is there anyway to retrieve it or to re-download it??
PowerMac G4 Mac OS X (10.3.9)
Well, i went to store>purchase history. i didn't see anything about 'check for purchases' and definately not anything about restarting a download. the thing is, under purchase history, my song didn't even show up! there's no evidence of it. dude i know it's only 99 cents--i should just redownload it, but still, i wanna find out what happened to it! it's the principle.
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one of the songs on a recent purchased album didn't download righ and skipped to the next song, is there a way I can re download this song without paying?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
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Welcome to the Apple community.
Have you tried deleting the problematic tunes and then re-downloading them from the purchased section within iTunes. -
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Doublechecking. Have you tried deleting the songs (and their associated files) from your iTunes library prior to attempting to redownload them?
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If you live in a Region that allows re-downloading Music...
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The whole song didn't download. What do I do?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
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a new song didn't download completely. what can i do?
Contact: http://www.apple.com/support/itunes/contact/
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Can purchased songs be re-downloaded in case of a hard-drive crash?
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Here's what my screen looks like:
I was really wanting that song, too. I wouldn't mind losing the digital booklet because it isn't a song but ****, that ONE song!Hi there mejia.djmaria,
I see that you are experiencing an issue with one of the songs that you have purchased through the iTunes Store. You may need to try deleting this song, then re-downloading it using the steps in the article below:
Download past purchases - Apple Support
https://support.apple.com/en-us/HT201272
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
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Delete the song and redownload it here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Hope ths helps. -
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Can someone tell me why my new iPod touch is allowing me to buy songs but not downloading the songs currently being purchased? The new songs actually show up on my iPad but not my iPod which is the device they were purchased on.
Try configuring your iCloud sync settings for music across devices, also go to the iTunes app hit more, then purchased and then hit the download button
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Entire song didn't download, entire song didn't download
Hi,
I bought one song and most of it downloaded but the last minute and 20 seconds is silence. What to do? Thanks!If you live in a country where downloading past purchases is available you can delete the song(s) and download them again. You can refer to this article for more help.
Downloading past purchases from the App Store and iTunes Store
What to know if your country supports downloading past purchases?
iTunes in the Cloud Availability
If it doesn’t, contact iTunes Support. -
How can I get my money back if iTunes has charged me twice for songs that never downloaded?
To get the track downloaded, see:
http://support.apple.com/kb/ht2519
As regards the duplicate charge, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I just bought a cd on iTunes all but one song didn't download
I just bought a cd on iTunes all but one song didn't download
24Eagle wrote:
that jibberish ain't no help.
except that it is help.
there is no redownload button or anything else
Click on the cloud icon with the down arrow. -
Purchased album, one song didn't download...what do I do?
I purchased The Odyssey by Symphony X (by clicking the buy album button) and the entire album downloaded except one song, the album-only, 24 minute long The Odyssey.
Naturally I'm a bit upset. I tried clicking Check for Purchases, and it says I have no more songs to download. iTunes is not currently downloading any songs on that separate page.
I'm posting here because I couldn't find an iTunes support phone number and my experiences using Itunes support email in the past were less than effective. So if anyone could provide me with a phone number, that would be phenomenal.There is no telephone support for the iTunes Store. Contact the iTunes Store customer support department through the form at the bottom of their Download FAQ web page and explain the problem to them.
Good luck.
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