Purchased song disappearing after a ITunes crash

Hi, I recently just purchased The Veronicas - Untouched, in the middle of downloading my ITunes crashed and I had to restart Itunes, when I logged back into ITunes the song is not on my purchased list, nor has my ITunes attempted to re-download this song, if I go back into the ITunes Store and try it again, it asks me to buy the song once more.
Could anyone try clear up whats gone wrong, as I won't pay for a song twice, it seems abit... pointless.
Thanks in advance.

You can email iTunes Store Customer Services from this link. Choose a category that most closely describes your problem and add any additional information in the box provided: Customer Service - iTunes Store Support
You could also have a look at this link: How to resume interrupted iTunes Store downloads

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Purchased songs disappear after new istall of windows

Hi
I've got a problem with iTunes since I reinstalled windows on my system. When I open the iTunes store only 3 of all my purchased songs appear, the rest isn't listed there. My download history however is correct, but I can't listen to those songs nor can I load them on my ipod (except those 3 songs). How can I "get back" the missing songs?
Thanks for helping

I just did a Windows re-install myself. Computer is lighting fast now! However, I experienced the same issue you describe. What I discoverd is that the "Purchased" folder is really just a playlist. All of your purchased songs should show up in the library as well.
I haven't figured out a way to add my purchased songs back to the purchased folder in bulk, but they can be added individually by drag/drop or right click/add to playlist. Because the purchased songs are mixed in with my ripped songs this is a pretty laborious process, but it works.
If you still only find the 3 songs in your library, I would suggest two other things. First right click on the purchased folder and select check for available downloads. This will ensure all of your purchased songs are on your hard drive. Second, make sure you have added the iTunes folder to your library. This is done by selecting File/Add Folder to Library. My iTunes folder is located in My Music so it came in when I added the My Music folder to my library.
Hope this helps.

HT203167 why have so many playlists and purchased songs disappeared from my itunes?

ok, so im not understanding that once i got my iphone and got on the cloud (which i dont understand) my playlists are non existent and i have lost many, many songs i have purchased over the yrs. it's very frustrating and was wondering if there is anything i can do get them back. i don't wanna have to buy them all over again, if i can even remember them all. agh!!!!

Hey there Gabrielbeth1215,
It sounds like you are wanting to download your previous iTunes purchases. They are available for re download free of charge from the Cloud. Here is an article to help you get them re downloaded:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Click iTunes Store near the top of the iTunes window.
Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
In the page that appears, select a category.iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
To download an item, click its Download button .To download all available items, click Download All.
Thank you for using Apple Support Communities.
Take care,
Sterling

How to get purchased song from iphone to itunes on computer

how to get purchased song from iphone to itunes on computer

Open itunes, connect iphone, Click File>Transfer Purchases

HT203167 I had to reinstall my whole computer because of a virus, but how do i get all my old purchased songs back into my ituns? (i still use the same account)

I had to reinstall my whole computer because of a virus, but how do i get all my old purchased songs back into my ituns? (i still use the same account).
Thank you for helping.

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

A ton of songs disappeared from my iTunes, but not off my iPod. How do I put them back?

A ton of songs disappeared from my iTunes, but not off my iPod. How do I put them back?

Select all the songs you want to be in one album, right click and choose "Get Information", delete the album name, if any, and type the one you want. You can also paste the Artwork in the right bottom box. Then click "Accept".

HT4528 can you use a visa gift card to purchase songs/apps off of itunes store?

can you use a visa gift card / credit card/ debit to purchase songs or apps from itunes store?

Not that I am aware of...
Credit Card in your name or iTune Gift Cards.

Purchased songs not appearing in itunes library

Many of my past purchased songs were not appearing in my itunes library. After trying many different methods (over 2 hours of investigation) I finally discovered that I need to check the box in the PREFERENCES that says "Show iTunes in the Cloud Purchases".
iTunes 11.0
EDIT --> PREFERENCES --> STORE --> "Show iTunes in the Cloud Purchases".
Then... all my songs appeared!
It's not clear to me when a purchase is "in the cloud" and when it's not ? I'm not sure how that works... but this solved my problem. Maybe it will solve it for you too!

Perhaps the files have been added to your library, but iTunes wasn't displaying them in the Music list for some strange reason. Apparently the most effective voodoo is to obtain the current "Free Single of the Week". It may be that any new purchase causes ITunes to reindex itself properly but this one seems to work, and is free.
Alternatively you could try closing iTunes, deleting the hidden file sentinel from within the main iTunes folder, and restarting. This should cause iTunes to run an integrity check on the database which will likely resolve any issues.
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The songs I bought before I visit in store and I can bought and pay it again. Where is the problem?
Thank you.

I have same issue. I have done the checklist from iMore website -- all techniques do not work. I followed the steps, but the "remove and sync" does not appear. I also did "restore from backup"; still did not work. The ringtones were NOT restored on my iPhone 6 (iOS 8.1.1).
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Purchased song not showing in itunes library

Earlier today I purchased several songs today, and one of the songs that I bought was showing up under purchased playlist in my library, but not actually in my library if that makes sense. It was also showing up in the purchased section in the itunes store. I tried deleting the song and hopefully being able to redownload it but it was still showing up as if it was in my library. I even tried hiding the purchase and then unhiding it but when I did that it still showed up in the purchased section as if it was in my library. Is there a way to change this?

Hello toi_va,
I apologize, I'm a bit unclear on exactly what you are seeing or describing. If you are having issues finding this particular song, even after redownloading, you may find the information and steps outlined in the following article helpful:
iTunes: Finding lost media and downloads - Apple Support
Sincerely,
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I upgraded the iphone 3Gs to 4.1 iOS from a colleage of work using MY powerbook.
After upgrading all her pictures were in the phone so as her contacts, e-mail, bought applications, etc.
However, her bought songs disappeared from the iPhone and as soon as you press the iPod icon a message pops uo saying the iphine needs to be syncronised.
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I went into the phone using iPhone explorer and as a matter of fact her songs are there.
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Hi Christo Vermeulen,
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Purchased song disappearing after a ITunes crash

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