Purchased song has a glitch (skips).

How do you re-download a purchased song that has an error in it?

You don't.
You report the problem to itunes support. They will resolve in a day.
http://support.apple.com/kb/HT1933

Similar Messages

  • So I'm not the only one whose purchased songs are cutting off/skipping

    This has been the most frustrating thing... I'm definitely not new to downloading music from the iTunes store, and I have no idea what's been going on lately with purchased tracks just stopping and skipping ahead to the next track. Thanks to all for the helpful hints on how to redownload the bum tracks by deleting them and going back into purchases. A couple of things I noticed after doing some troubleshooting:
    1. The only time I had issues with tracks was when I downloaded an entire album at the same time.
    2. While going through and finding the duds on an album with 60 tracks (there were 21 of them...), I noticed that in almost every case it was TWO back-to-back tracks that didn't download correctly. So I figure that there may've been some issue with them downloading simultaneously. That's where this tidbit I found on another discussion helps:
    3. Unchecking the "Allow Simultaneous Downloads" box in the downloads tab of iTunes cleared up EVERYTHING. I think...
    I hope this helps.

    You posted this in another thread...
    scratching, freezing, saying 'do not disconnect' for like 6 hours when I plug it into the computer even though itunes says 'ipod update is complete' and other annoying problems.
    Scratches...
    Yes, it will scratch. Again, get a case. Here are some ways to clean it...
    Ice Creme
    iCleaner
    Freezing...
    Try a restore (see my previous post)
    Do Not Disconnect...
    Try clicking the little eject icon next to the iPod in iTunes (under Source). iTunes should eject the iPod and Do Not Disconnect should go away.
    Do Not Disconnect usually stays after the iPod is done updating when Disk Use is enabled. To make the iPod automatically eject go to edit-->preferences with the iPod connected in iTunes. Click the iPod tab and then the Music tab under that. Uncheck enable Disk Use and click OK.
    Post back if disk use is not enabled/when you click eject iTunes says that it cannot eject the iPod.
    btabz

  • Purchased song has audio drop out in the middle

    How do I get a defective replacement?

    The problem may be the actual DVD media or player. Read Beverly's comments here:
    http://discussions.info.apple.com/webx?128@@.68b68f78
    Suggest you create a disc image and then burn the DVD. File/Save As Disc Image...
    http://docs.info.apple.com/article.html?artnum=164927
    This will isolate any encoding/burning issues you may encounter. Once the disc image is created, double-click the .img and burn the virtual disc that should appear on your desktop, using Disk Utility to burn the DVD.
    Open Disk Utility (in Utilities folder in Applications folder), click on the virtual disc (not the .img, the one below) in the left-hand window. Click the Burn icon. Your SuperDrive tray will open. Insert a recordable DVD. (DVD-R preferred by me.) Click the Close button. Wait. Then click the Burn button.
    -->If the virtual disk selection won't allow you to click the Burn icon, use the .img file instead. This may have changed in 10.3.9 and Tiger.
    b Also, you can use DVD Player to play the virtual disk to check your iDVD 5 project before burning to DVD. Launch DVD Player. File/Open VIDEO_TS (Open DVD media... in Player 4.6). Find the VIDEO_TS folder and open that. (The audio folder is for DVD-Audio disks.)
    http://docs.info.apple.com/article.html?artnum=93006

  • Itunes 10.5 Purchased songs are skipping please HELP

    Hi, I have a new Dell PC (a month old) with all drivers up to date, running Itunes 10.5.0.142. I also have a brand new Iphone 4s that I just got Wednesday. Everything seemed to be working well then all of the sudden, when playing Itunes on my PC some songs won't complete and they'll skip to the next song. The amount of time left is random. One song will skip with 1:09 to go and another will skip with :49 to go.
    On the Iphone, the songs will also skip (at the exact same spot in the song) except the album art remains until the song "should really" complete and then finally the song that it had skipped to, information will appear.
    For example, James Blunt's song Cry will skip with 1:09 to go but on my Iphone I will not see the lyrics of the next song until the Cry song finished at the time it should of (the clock is still ticking but the song has skipped ahead).
    Much of my library is being affect, but NOT every song on affected albums.
    MP3 Music that I imported from CD's is NOT being affected at . It appears to only be happening with AAC Audio Files with albums I have bought from the Apple Store.
    Unfortuneatly this is rendering my library useless and reminding me why purchasing physical CD's still makes sense (and I haven't bought a flesh and blood CD since Itunes was born.)
    What I have already done to try to fix it:
    I rebooted my PC
    I reinstalled Itunes, I also redownloaded it in case my install file was corrupt
    I unsynced the music on my Iphone and then resynced it again adding the songs back
    I tryed the trick I found here in the forums that says to right click and create AAC version, the James Blunt Album is protected, I'm not allowed to do that
    I went to GET INFO>OPTIONS and the start and stop blocks are NOT checked on any song in my library
    Things I've done recently since the problem appeared:
    I bought a ring-tone maker app and made 3 ringtones and synced them with my phone and I'm using them currently on my phone
    (will try uninstalling all that right now)
    I got a new Iphone, having had an android phone prior
    Does anyone else have any ideas or any experience with this please???
    Thanks so much for your input!

    I'm livid too Dan and I haven't heard a word from anyone in support. Since this was called Apple Support Communities I assumed Apple Staff used it to offer support. I suppose that's wrong? I don't know if I'm waiting on an update to the software or if I've just lost hundreds of dollars invested in my music library. If I don't hear from someone soon, I'm done with music purchases on Itunes.
    Does anyone know where I should ask for help if this isn't a support forum?
    Thanks in advance for any advice.

  • Purchased Songs Skip because of 6.0.4

    The 6.0.4 update is obviously messing with people's ability to listen to their purchased songs, in my case on both my Ipod Mini. Resetting doesn't seem to work for anyone beyond two days. This isn't because of bad sectors or funny harddrives. There is something in the latest update that is causing this problem. This fix is not a fix, it's a problem and you need to start with what 6.0.4 is doing differently. The Ipod is showing the songs are there, but it is simply skipping over them when you go to play them. Everyone here who has posted regarding this problem is indicating the same source: the latest update.

    "There is something in the latest update that is causing this problem."
    If that were true then it would be affecting every single user who purchases music from iTunes. It doesn't affect me, nor any members of my family and friends who use Windows.
    Try this:
    1. Deauthorize the computer.
    2. Create a new user in the system.
    3. Download the free song of the week from the iTMS in the new user account.
    4. Play the song in that user account to authorize again.
    5. Restore the iPod (using the iPod updater) in the new user account.
    6. Sync just the free song of the week and see if it plays on the iPod.
    If it does, you appear to have a corrupted iTunes library file, and you should recreate the iTunes library file in your normal user account, and then sync your music back to the iPod and all should be well.
    The following articles will help you.
    Authorization and Deauthorization.
    How to create a new user account in Windows.
    How to restore the iPod.
    How to recreate your iTunes library.

  • Nano skips every purchased song I transfer.

    I just bought a Nano 4gb, I've been using Itunes for a couple years.
    My problem is that EVERY purchased song I transfer to the Nano won't play. When I try to play an Itunes-purchased song, the Nano displays it for a second, then skips to the next song. This continues until it gets to a standard, unprotected MP3 file from my own collection (also transfered via Itunes). All of the purchased music plays fine within Itunes.
    I've tried the 5-r's, reloading Itunes, Ipod updater, unregistering, ect.. No go.
    This is extremely frustrating. Help!!

    Did you read my post near the top of the thread? I've also experienced this, as have others. Around Thanksgiving (late November for non US iPodders) there was some talk among our user group members. A small handful of us had experienced suddenly not being able to play our iTunes store music and then restoring the ability by simply syncing again. Most of us who had experienced it tended to keep the same playlists for a long time while those who frequently synced were in the minority. I don't know if anyone has actually confirmed that a particular cause of skipping is related to how much time has elapsed since the last sync but it does seem to be a recurring theme. Then again, the mind is a pattern making machine and makes them even when no actual pattern exists.

  • Mini skips purchased songs

    My iPod mini skips over all but eight of my 210 purchased songs. I can usually reset it by plugging it back in to my PC. That has always worked in the past. However, this time around, it worked until I charged it and then started skipping again. I've tried to reset by holding down the Menu and Select buttons, and that doesn't work. Any help is appreciated, thanks!

    See if the steps in this document resolve the issue:
    http://support.apple.com/kb/TS1510
    CG

  • Itunes has deleted my downloaded music. I still have my purchased songs in my library and I still have my downloaded music on my computer but the downloaded songs don't show up in my library. How do I fix this?

    itunes has removed my downloaded music from my library. I still have all of my purchased songs and videos but the downloaded songs are missing. I still have the downloaded songs on my cpu just not in my itunes library anymore. How do I get these songs back in my itunes library?

    Copy them from the other user account you were logged in with to your own account.  Or if you are using iTunes 10.3 or later and live in the use, redownload them via iCloud beta.  See this article for more information.
    http://support.apple.com/kb/ht2519
    B-rock

  • My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address.  How do I play the music that I have purchased?  My account is current with the new email address.

    My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address.  How do I play the music that I have purchased?  My account is current with the new email address.

    You may have already done this, but try de-authorizing your computer (through the iTunes:Store menu) and then re-authorizing it.

  • When I edit a song in itunes (i.e change the year) on purchased songs, the next time I return to itunes, the information has reverted back to the original information. How can I change that?

    When I edit a song in itunes (i.e change the year) on purchased songs, the next time I return to itunes, the information has reverted back to the original information. How can I change that?
    When I purchase ITunes music, and it is a song from a Greatest Hits album, the Year of the song shows the year the CD was released and not the year the song was released (i.e. a song may be from 1986, but the Greatest Hits album was released in 1999, so my songs in ITunes show 1999).    So, I go into each of those songs and change it to the year that I want to be displayed. As long as I don't exit out of ITunes, it will show the year that I changed it to (i.e. the 1986 year in this case). But if I exit out of ITunes and then return to ITunes, the year reverts back to 1999. The same happens if I change the genre of a song from, say 'Pop' to 'Alternative', it will revert back the next time I log in.
    Oddly enough, as soon as I right-click on that song to change it back, the year/genre that I had entered returns.
    How can I make it so my changes are permanently displayed as I want them?  This is pretty annoying when I try to find a song on my Ipod under a certain genre, but it doesn't appear in that genre because the incorrect information gets synched to the Ipod.

    Make sure that these two options in Edit > Preferences > Store are turned off:
    Then exit iTunes and open it up again.  Your metadata entries should then be persistent - with these options checked iTunes will be comparing what you have with the information held in the iTunes Store, and will overwrite with the latter for Store purchases (and if you have iTunes Match).  If you have any iOS devices you should also turn off Show All Music under Settings > Music.

  • HT2688 My daughter has used my computer to log into iTunes and download music but now it won't let me download recently purchased music from my iPad onto my computer. I want to transfer the recently purchased songs onto my iPod so how can I do this now.

    My daughter has used my computer to log into iTunes and download music but now it won't let me download recently purchased music from my iPad onto my computer. I want to transfer the recently purchased songs onto my iPod so how can I do this now? iTunes now says that I have to wait another 55 days! There must be a way to do this since I have paid for them.

    In iTunes sign out of your daughters Apple ID and sign in with your own.

  • When I try to purchase songs the ITunes Stores says the session has timed out and to check my network settings

    When I try to purchase songs in the ITune Store a message pops up and says my session is timed out and to make sure my network settings are correct.

    I have been doing stuff with my account and my wife and kids accounts all day trying to setup home sharing.  I got that all setup but the whole account access and so on and iTunes store has been horrendous today.  I constantly have been timing out trying to update emails on accounts and change passwords as well as buy stuff off the store.
    So your not the only ones for sure something is going on

  • I tried purchasing songs and it keeps saying my session has timed out

    I am trying to download songs and it keeps saying my session has timed out...how do i get aroudn this

    I can purchase songs, then when it goes to download, it won't because the "network connection has timed out"
    Help!  How do I fix this problem!!

  • HT201272 I have deleted a song from my library and want to re-download it.  When I access my purchased items in the iTunes store, the song has the 'purchased' button next to it and won't let me re-download. Any suggestions for things to try?

    I have deleted a song from my library and want to re-download it.  When I access my purchased items in the iTunes store, the song has the 'purchased' button next to it and won't let me re-download. Any suggestions for things to try?

    While you can redownload most past purchases without charge, you can't redownload movies without paying again.  See Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519

  • Upgraded to 10.6.1.17 and now purchased songs skip

    So I upgraded a couple days ago and have noticed that certain songs skip before the song is finished, anywhere from 60-20 seconds before the end of the song.  The only songs I've noticed this on are purchased from the iTunes Store.
    Crossafde is off and when I look at the songs the start and stop times are unchecked, but show the correct times?  Seems to have been an ongoing issue for lots of users over the years, but I can't seem to find a solid answer?
    Or how can I go through and force iTunes to re-download my purchased songs?  It seems to think that as long as I have them I'd never need to download/replace them?
    Thanks!

    Clay & David,
    I had the same issue. Spent hours downloading, reinstalling and restarting. No luck. Found Ian.Gilmore's solution posted in Feb 2009 (Ian you are a saint). You use the Epson user interface to configure your network. Verbatim instructions are below. Press the "Home" button on the Workforce 600 interface panel. "Search SSID" brought up the name of my network and I used it rather than "WPA-PSK (TKIP)"
    Here is Ian's solution:
    "I was having the same issue. The Epson Software couldn't find the printer when it was connected via ethernet to my computer. I instead went through the actual printer UI and chose: Setup > Network Settings > Wireless LAN Setup > Manual Wireless LAN Setup > Infrastructure Mode > Search SSID > WPA-PSK (TKIP)
    Once the printer connects to the network you can simply add it via Print & Fax."

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