Purchased song isn't availale for download

I previously purchased a song and accidentally deleted it. When I do a check for available downloads, the song doesn't download. If I go back and try to purchase it again, iTunes recognizes that I have already purchased the song and says to check for downloads. Any ideas how I can get the song back without purchasing it again?

You were lucky. you should always backup your music. While itunes support may allow you to download, they are under no obligation to do so and may not allow this.
"PRODUCTS CAN ONLY BE DOWNLOADED ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM"
http://www.apple.com/legal/itunes/us/terms.html
If you have failed to maintain a backup and do not have the music on an ipod, then asking for an exception is an option.

Similar Messages

  • Purchased songs not showing up for download

    Not sure why but some songs I purchased recently on my laptop (Macbook Pro OS X 10.7, iTunes 11) are not available for download on my desktop (Win XP, iTunes 11). Previously, I'd been able to download stuff on both machines, but now when I go to Store->Check for Available Downloads, I get nothing, and under my Purchased Songs, I don't see the little cloud button to download it. Am I missing something?

    Nevermind. I was looking in the wrong place. Found it in the store under purchases.

  • Playlists and purchased songs lost from new iTunes download

    I've just downloaded the latest version of iTunes onto my laptop.  I've now noticed that all of my playlists are missing, and most of the songs that I've purchased from iTunes in the last 6 months or so are also missing from iTunes.  Although when I go to download them from the iTunes store it recognises that I have previously purchased them and I can download them again for free (although there are a lot of songs missing and I'm not entirely sure which ones are gone).
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    Hey there Gabrielbeth1215,
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    http://support.apple.com/kb/PH12491
    Click iTunes Store near the top of the iTunes window.
    Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
    In the page that appears, select a category.iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
    To download an item, click its Download button .To download all available items, click Download All.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • TS1363 why does Itunes shut down when I purchase songs.also when trying to download updates it fails to update.I am using windows 8

    when I purchase songs Itunes shuts down.also when I try to update I tunes I keep getting an error message that says failed to download

    I appreciate your response but not sure now if it could have been anything in that answer because.......
    This problem appears to have gone away, not sure why but I have a possible theory. This is only a theory on my part as I'm not knowledgeable on the inner workings of Firefox. When I installed Firefox 18 it had all the automatic updating options turned on by default. By the time I turned them all off, I'm assuming it had started to download updates for all the plugins and addons, like java, quicktime etc. etc. etc. even though I hadn't personally initiated those downloads and updates. My theory is that once those downloads had started, even though I had turned off the automatic updating, it was going to continue downloading the updates that had started and was not going to stop until it had done so.
    I do not disable the anti-phishing and evil website detection stuff but I seriously doubt the updating for those items would have consisted of 89 megabytes of data but I could be wrong.
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  • HT2534 How do you use an iTunes card after you have redeemed it?? I have entered my code for redeem and when I click on purchase song it asks me for a credit card?!

    How do you use your iTunes card after you have redeemed it. I have entered my redeem code and my balance is $20.00 but when I go to buy a song it asks me for my credit card details...?!

    If you set up an Apple ID already and didn't enter credit card details because you were planning on using gift cards only, you probably set up the account incorrectly. If this is the case, you will have to enter the credit card details even if you want to use only gift cards and download free content only. Yoy will not have to use the card, but you can't use the ID without entering the card details now. You may be able to remove the card as well after the card is verified for use by Apple by editing your account details.
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    http://support.apple.com/kb/HT2534
    See this about changing iTunes account information.
    http://support.apple.com/kb/ht1918
    If you decide to create a new ID now, you will new another email address as wel, because the email address that you are currently using will already be associated with the ID that you just set up.
    I am making certain assumptions here and reading between the lines of your post, so if I am guessing incorrectly, post back with more details.

  • Purchased Song and Video Will not Download..

    Can someone please help me. I purchased a song yesterday and it hasn't even downloaded a tenth of it. It keeps trying but doesn't ever get any further. I am not getting any error messages either. I also have a video waiting to be downloaded after the song. I have tried to repair Itunes and I have uninstalled and reinstalled and nothing has helped. I have Windows XP Professional (I believe) and am using DSL connection.

    In iTunes, got to the Advanced menu>Check for purchases.
    If this doesn't work, e-mail the iTunes support staff:
    http://www.apple.com/support/itunes/musicstore/lostmusic/

  • HT1848 This week I had 344 purchased songs; now 330. For example, Amy Whinehouse is under purchased but not on my library. Please help?

    I'm just trying to find my purchased music. I had 344 songs on Monday; and last night there were 330. I tried to transfer the missing music only like Amy Winehouse; but the system said the music was there. It's under purchased history, but not on my computer.

    There seems to an issue with the current build of iTunes not indexing the Music playlist correctly. Download the current iTunes Free Single of the Week. I know it sounds odd, but it should fix the problem. If that doesn't work close iTunes and delete the hidden file sentinel from inside the main iTunes folder, then start iTunes again. It should run a consistency check when it starts up which might resolve the issue.
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  • My purchased songs no longer available to download

    Recently I had to wipe my laptop of a bunch of files, including my music. When I went to re-download all of my purchased music, it wasn't there. I checked the albums to make sure that they were still being sold (they were), and then I downloaded the single of the week to see if that would turn up (it did). All my other content is available too, like my movies and books, but I really want my music back. Help?

    Blue,
    Are you logged in to the iTunes Store with the same account that you used to buy that music in the first place?

  • HT1414 I have a nano the old one or first gen as y'all call it.  With the new itune program I am unable to purchase songs. It ask for security questions I just do not remember any of it.  I owned on 3 cars, I have been in only two states, I had only 3 job

    I HAVE A FIRST GEN NANO, WITH THE NEW UPDATE TO ITUNE PROGRAM I AM UNABLE TO PURCHASE MUSIC.  I DO NOT REMEMBER SECURITY QUESTIONS. I HAD ONLY 3 CARS, LIVED IN ONLY 2 PLACES AND HAD ONLY 3 JOBS. THE SERIAL NUMBER IS NOT ON FILE AND WAS TOLD THAT I HAD TO PAY FOR SERVICE.  I HAVE MONEY ON MY ACCOUNT AND WOULD LIKE TO KNOW HOW TO GET IT BACK.  I DO NOT WANT TO BUY ANOTHER DEVICE FROM APPLY. HELP PLEASE

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
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  • HT5731 How do I make my Ipod touch work? When I try to purchase songs it ask me for my apple ID  password it tells me its wrong. I have reset it and changed it but it still wont work. Help!!

    Somebody Please help me to get my stupid Ipod to let me download music I just put a 15 dollar card on. I don't want to waste it.

    Can you go to Settings>iTunes and App Store and signout and sign back in?

  • Itunes has deleted my downloaded music. I still have my purchased songs in my library and I still have my downloaded music on my computer but the downloaded songs don't show up in my library. How do I fix this?

    itunes has removed my downloaded music from my library. I still have all of my purchased songs and videos but the downloaded songs are missing. I still have the downloaded songs on my cpu just not in my itunes library anymore. How do I get these songs back in my itunes library?

    Copy them from the other user account you were logged in with to your own account.  Or if you are using iTunes 10.3 or later and live in the use, redownload them via iCloud beta.  See this article for more information.
    http://support.apple.com/kb/ht2519
    B-rock

  • Purchased songs downloading to the wrong drive & folder

    I have another issue... I store all my music on an external hard drive. But When I purchase songs from iTunes Store, they download to a local drive. It's a My Music Folder and has Itunes and Itunes Library in it, but it's not where my music is supposed to go. How do I tell it to download to the external drive?
    In Edit/Preferences/Advanced I have it set to look for music in my external drive.

    Are you booting up the EHD prior to purchasing from the store? If the EHD is not booted up prior to doing anything in iTunes including purchasing the drive location for the iTunes music folder will revert back to the main drive.

  • I just accidentally wiped out my entire music library.  How can I get apple to help me download the purchased songs again?  The songs went to my recycle bin and I immediately restored them but the files seem to have dissappered!

    I just accidentally wiped out my entire music library.  I sent everything to recycling bin and then immediately hit restore all items as I knew what I had just done.  Now I can find where those files went.  Is there anyway Apple can just send me my purchased songs again?

    See Here  >  Download Past Purchases
    http://support.apple.com/kb/HT2519

  • HT1491 I can't get all my purchased songs to download into my itunes library.  I tried to download "ALL" and only 44 songs out of 986 downloaded.

    I have not been successful  in downloading all of my purchased songs.  I uesd the "download ALL" in the bottom right corner and it shows they have been downloaded, however, when I check certain songs I find I am still missing several dowloads.  Any suggestions ?  when I tried to download them a second time it won't allow it.

    What happened to them? They can't just disappear? Have you changed computers or re-loaded the OS since the last time you synced? Do you have a backup of your computer from when they were present in iTunes? Were they ever present in iTunes?

  • Re-download purchased song with missing content

    How do I re-download a purchased song which apparently completed, but download only contains 3+ minutes of song which is over 4??

    Depending upon what country that you are in then try deleting the song from your iTunes library and then redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes. If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

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