Purchased song not showing in itunes library

Earlier today I purchased several songs today, and one of the songs that I bought was showing up under purchased playlist in my library, but not actually in my library if that makes sense. It was also showing up in the purchased section in the itunes store. I tried deleting the song and hopefully being able to redownload it but it was still showing up as if it was in my library. I even tried hiding the purchase and then unhiding it but when I did that it still showed up in the purchased section as if it was in my library. Is there a way to change this?

Hello toi_va,
I apologize, I'm a bit unclear on exactly what you are seeing or describing. If you are having issues finding this particular song, even after redownloading, you may find the information and steps outlined in the following article helpful:
iTunes: Finding lost media and downloads - Apple Support
Sincerely,
- Brenden

Similar Messages

Purchased songs not appearing in itunes library

Many of my past purchased songs were not appearing in my itunes library. After trying many different methods (over 2 hours of investigation) I finally discovered that I need to check the box in the PREFERENCES that says "Show iTunes in the Cloud Purchases".
iTunes 11.0
EDIT --> PREFERENCES --> STORE --> "Show iTunes in the Cloud Purchases".
Then... all my songs appeared!
It's not clear to me when a purchase is "in the cloud" and when it's not ? I'm not sure how that works... but this solved my problem. Maybe it will solve it for you too!

Perhaps the files have been added to your library, but iTunes wasn't displaying them in the Music list for some strange reason. Apparently the most effective voodoo is to obtain the current "Free Single of the Week". It may be that any new purchase causes ITunes to reindex itself properly but this one seems to work, and is free.
Alternatively you could try closing iTunes, deleting the hidden file sentinel from within the main iTunes folder, and restarting. This should cause iTunes to run an integrity check on the database which will likely resolve any issues.
Turning on that option would let an empty library show links to your previous purchases for streaming or download purposes. It may also have triggered a reindexing of the library to compare local content with iTunes in the Cloud.
tt2

HT1351 4 purchased songs not showing in my 'purchased' library

4 purchased songs not showing in my 'purchased' library

Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release].

Previously purchased songs NOT showing as purchased in the itunes store. I dont want to re-buy something I already have. How can I get this fixed?

Ive got quite a few songs. I dont want to rebuy one ive already got. Why are my songs not showing as purchased in store like they once did? How do I solve this issue?

Hi,
Go to song view, add iCloud status. To do this, go to menu > view > view options and tick box. This will tell you what has been matched, uploaded, purchased, duplicate, ineligible or waiting. As the scan is stalling with one track remaining, find this track - it is likely to have a icloud status of waiting.
Suggest that you delete from library then select update iTunes Match. Once match completes try readding track - by the way how. Big is the track and whatever is its media type?
jim

Purchased songs not showing in library

I have purchased and downloaded songs from I Tunes store onto my laptop. They show in Puchased library but do not show in Music library
I have tried dragging them to Music library to no avail
Anybody help?

Make sure that the songs you purchased aren't in the music library for real. Close iTunes and restart the computer open it back up again and see if this works...if not tell me and give me time to think and I'll get right back with you.

Recently purchased iTunes songs not showing up in Library

I'm a MAC user and am having issues with iTunes 11. I have Match. When I order a song off iTunes it doesn't show up in my library. I search on my hard drive and it's not there. I see it when I go to my purchased history within the iTunes store (Home page, down at bottom, Featured --> Purchased). There's a downward arrow next to the song, which indicates that it's available for download but it's not on my hard drive. I download the song, and then it appears in my library. This used to be ocassional but not happens every time. Anyone have any idea of what's going on?
What's weird is that when I purchase a song, the download arrow and status bar look like it's actually downloading something. But believe me the song is not on my hard drive.
I've reinstalled iTunes twice. Logged out and logged back in twice. Kindof wishing I didn't install 11. Customer service is not being all that helpful.
Your help is much appreciated.

I had the same issue and it was resolved with today's iTunes update to 11.0.1
"This update to the new iTunes addresses an issue where new purchases in iCloud may not appear in your library if iTunes Match is turned on, makes iTunes more responsive when searching a large library, fixes a problem where the AirPlay button may not appear as expected, and adds the ability to display duplicate items within your library."

TV Show Items not showing in iTunes Library (or Purchased Playlist)

I recently purchased 4 episodes of the BBC Planet Earth series 1 in HD in four separate transactions.
During the first transaction I was surprised that both the *HD version* and *Standard version* was in download list. Since this was my first purchase of an HD title (I did not want to pay unnecessarily for both versions) because the download was to play on Apple TV. I therefore deleted standard version from the download list.
When I got my "invoice" I reported the two version download as a problem with *Apple iTunes Store*. The response was that both versions are downloaded for the HD price. They pointed out that should I wish to sync a copy to my iPod touch the standard version would be required. They also provided a re-download of the "non HD" version, a new button appeared in the bottom of the iTunes window.
On the next 3 occasions I let the iTunes store download both versions of each episode. However I do not have a copy of the standard versions in my *Purchased Items* or they don't show in my *iTunes Library* either.
In the *+Finder view+* the standard version ( .m4v files) are in the *+TV Shows folder+* together with the HD version.
How can I get these into the *iTunes library* (so I can sync to the ipod) and the purchased items?
I have tried via *+File>Add to Library+* does not work and Apple iTunes Store cannot offer advice!!
Thanks in anticipation of your help

Hello toi_va,
I apologize, I'm a bit unclear on exactly what you are seeing or describing. If you are having issues finding this particular song, even after redownloading, you may find the information and steps outlined in the following article helpful:
iTunes: Finding lost media and downloads - Apple Support
Sincerely,
- Brenden

Why are my purchased songs not showing up in my library?

I recently updated iTunes, but now it shows that I only have 1 song in my Library, while everything else I ever purchased isn't showing up in my Library. They show up under Purchased but not in my Library. Help please?

I purchased a track, it appears on my iphone 5s okay but isn't anywhere on my itunes. there isn't anything in Purchsed under iStore.
I had my iphone plugged in when I purchsed the track, so should have been on both iphone and itunes, much like purchasing an app.
Any ideas?
have IOS 7.1 loaded, is this a known issue (to us not apple)?

ITunes Store purchase does not show in Music library

Two songs purchased from iTunes store today. Download looked OK, new purchases do show in Store>Purchased list. I added ratings, and songs went to smart playlist for top rated songs. BUT songs do not appear in Library>Music where all songs are. Search indicates they do not exist. It is from this library I drag to other lists. But without them there I am stumped. Never seen this before.
I do use iTunes Match, if that is an issue.

Same problem here. I found if I type in the song or artist in Search and then hit the Return key, they do show up immediately. Otherwise they only show up with just typing (not hitting the Return key) until the next day. I am wondering if Apple is uploading our database of songs and they do not show up automatically until Apple gives the ok. I do not trust them.

NEW SONGS NOT SHOWING IN ITUNES 11 LIBRARY

No new songs that i import are showing up in my iTunes Library!!!!! HOWEVER, I can view them in a playlist if I drag and drop them there from my desktop.
I don't understand why apple have to constantly keep updating and changing things that work perfectly fine, to these dysfunctional versions!!!
I cannot add any new music, nor can i create ringrtones as it does not allow me to add the AAC version to my library!
Someone please help!!!

Use the add to library function again, but just point the application to the iTunes library on the computer rather than the DVD backup.

Songs not showing in iTunes Music Library....Please help!

Hello,
I'm running into a problem with my iTunes library. I'm pretty new to the Mac - so I was hoping one of the experts on this forum might have an answer. Since we just got our iMac (we're PC converts) I'm totally willing to accept that I may have just dome something incorrect.
I have a DVD/RW that has my music backed up to it (all MP3 and a few AAC), it has about 750 songs in all. I tried to add the music from that disc using "Add To Library" function. It seemed to copy and process all 700+ songs just fine, but when when I look at my Music Library in the main iTunes window, it only shows the first 40 or so (it only has artists A-B alphabetically), and that's it.
When I look in my user/music/itunes/itunes music folder, it appears that iTunes copied all the songs to the folder properly in an itunes music/artist/album format. For some reason it just only shows the first few Artists in the main Music Library.
The weird thing is, I have a couple other discs (CD/RW's) that have a few MP3's on them (10-15 per disc - songs I added after making my large backup)....and I was able to add those to the iTunes library using the same "Add To Library" function, with no issues at all.
This is a brand spankin' new just-out-of-the-box iMac (so a fresh install of Leopard), with all the latest software updates applied before I started putting any of my stuff on.
Any help or guidance will be greatly appreciated.
Thanks,
Sully

Use the add to library function again, but just point the application to the iTunes library on the computer rather than the DVD backup.

Purchased songs not showing up in "purchased music" after computer migratio

I recently had an imac stolen that had a dozen or so songs on it that I had purchased through the iTunes store. Since then, I've obtained a replacement imac (now running 10.5.1 cf. 10.4.11 before), deauthorized the old imac, authorized the new one and restored my files from a Retrospect backup. While my purchased music files still exist, and show up in the library they no longer appear under the "purchased music" selection. Is there a trick to getting them to be recognized as purchased songs?
Thanks in advance,
alan

I purchased a track, it appears on my iphone 5s okay but isn't anywhere on my itunes. there isn't anything in Purchsed under iStore.
I had my iphone plugged in when I purchsed the track, so should have been on both iphone and itunes, much like purchasing an app.
Any ideas?
have IOS 7.1 loaded, is this a known issue (to us not apple)?

My MacBook Pro iTunes movie purchase is not showing in iTunes store movie purchases nor does it show on my iPad or Apple TV. Can someone please help me with a solution? Thanks.

First of all, I live in Ho Chi Minh City, Vietnam. Sometimes, I use a VPN to search on the web here. I purchased Toy Story 3 on my MacBook Pro 2011 OS/X - Lion through iTunes. I initially had trouble downloading it which may be due to being on and off the VPN but after a while it finally downloaded and shows up in my iTunes library on my MacBook.
Under my Apple ID account (which is the only Apple ID account I have), I look under purchase history and it shows that I paid for Toy Story which is where I got my Order # from. But if you go to the iTunes Store then to the Quick Links then click on Purchased, under all my Movies, it does NOT show Toy Story 3 as one of my movies.
Now when I go to my iPad (3rd gen.), Toy Story 3 does not show up under purchased movies (all or not on my iPad). It does not show up on my Apple TV as well. If I want to have Toy Story 3 on my iPad or Apple TV, then it says I have to purchase it again.
I have searched for help via Apple support communities but so far none of their solutions have worked for me. I have tried logging off iTunes & App Store on iPad and also shutting down the iPad. I also made sure that under iTunes Preferences>Store that iTunes in the Clouds purchases is checked. Can someone please help me with this? Your consideration is greatly appreciated. Thanks.

Thanks King_Penguin for taking time to read and reply.
I just purchased this movie on Thursday, May 15, so just a few days ago. I have never had any trouble whatsoever since I have been in Vietnam. I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase.
Sorry, I don't quite understand what you mean by studios and different versions. Could you please explain?
I checked my purchased list in my purchase history under my account and there are no hidden items.

HT5622 Recently Purchased Songs Not Showing Up In Cloud

So I got a new computer for my birthday and decided to put on Itunes for me and my girlfriend to use. I have a huge library so I wanted to get it all redownloaded from itunes. I downloaded my songs from the cloud and noticed many were missing (recently purchased songs that I had bought over the summer, now its winter).
I know the songs are still in the cloud: Lindsey Stirling "Shadows" (example) yet it says I havent purchased it...but I know I have...
Why does itunes say I haven't purchased them and why am I not getting them back?

on the computers itunes click on the iTunes Store.
then click Purchased under quick links on the right.
you can then select Not In My Library and download anything you're missing from there.

Purchased item not showing in iTunes

I purchased a song on iTunes the other day and it's not showing in my iTunes now. I've searched by title, artist, genre, I've tried looking in recently purchased items and it's not there. It shows in my purchase history and if I try to download it again I'm told I've already downloaded and would I like to "download it again?" Any ideas?

Either (1) it did not download in the first place, or (2) it did download but then got deleted, moved, or renamed. If you have done enough searching to determine that it is not number 2, then use the Contact page to report to Apple that it did not download correctly. They will arrange a replacement or refund.

Purchased song not showing in itunes library

Similar Messages

Maybe you are looking for