Purchased song won't play due to authorization

I purchased 42 songs and all of them play fine except one.  It keeps giving me an error that my computer is not authorized to play it.  I can't play it on my ipod or on my Mac in itunes.  I purchased all in the same session, at the same time on the same computer.  What can I do?  ITunes won't let me purchase again.  The only option is to play the song but it won't play.  Please help.

Is it listed in your Purchased section?
Downloading past purchases from the App Store, iBookstore, and iTunes Store         
If so then delete and the redownload.
If not listed on a computer go to iTunes>Store>View Account>Sign In and then go to purchase History to see if it is listed.

Similar Messages

  • TS1389 One of my purchased songs won't play. Every time I try to play the song it says to authorize my computer. I have repeatedly tried logging in to authorize this song and it isn't working. The problem is only happening with one song.

    I purchased a bunch of songs last month and one song won't play. Every time I try to play it the window pops up to authorize my computer to play that particular purchase. I tried all of the suggestions that Itunes support send me to. Nothing has worked so far. The song is on my account as a purchased item along with the other items that I purchased the same day. Does anyone have any ideas??

    The very same thing has happened to me today...........?  Could it be a song pending release?  Seems unlikely.  Please post any resolutions.

  • TS1424 downloaded/purchased song won't play or quits playing-how can I delete it and download it again?

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    Hi..
    Right or control click the track in your iTunes library then click Delete.
    Help here >  Downloading past purchases from the App Store, iBookstore, and iTunes Store
    edited by:  cs

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    I have the exact same problem.

  • Burned and purchased songs won't play in iTunes

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    The folder you see as My Music is really called Music. Windows will present such special folders with different names depending on the context, so the same folder on my computer when viewed from another user's account would show up as Steve's Music.
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  • Just purchased a new album on my iPhone.  Now in iTunes it shows under purchased but won't play due to exclamation points.  How do i get rid of them?

    Just purchased a new album on my iphone.  The album shows up in my itunes account but has exclamation points after it and I'm not able to play those songs.  How do I fix this?

    Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library and then download again using the Purchased link in the right-hand column of the iTunes Store home page, or transfer them from the iPhone again.
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  • IPod's purchased songs won't play.

    I already lost 1 song & 12 others I purchased don't play. On iTunes, an exclamation mark icon appears next to them because I pressed B on my keyboard. How do I fix my problem?

    An in front of songs means iTunes can no longer locate the source file. So first question is, did you manually, outside of iTunes, move some files around?
    I don't see how pressing a B would do anything except jump to the first track that (whatever column you sort by) starts with the letter B. Were you in the general library area when you pressed B or where you in some sort of window like Get Info, Podcasts, iTMS, etc.?
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  • Purchased song won't play

    I just bought five new songs and everytime I try to play one of them, it goes straight to the next song in the list. All the other songs are playing just fine, it just skips this one. What do I need to do to fix this?

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked. This seems to help with partial downloads...
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
    See also:
    HT5085 - iTunes in the Cloud and iTunes Match Availability
    HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • My purchased songs won't play all the way through. how can i fix this?

    I purchased a few albums from itunes and now when i play them, they cut off a minute into the song. Can anyone tell me why and how i can fix this problem?

    Solved (copy and pasted from my post) For others having this problem, delete the songs you have just purchased from itunes. Then, go to the store and in quick links click on "Purchased". Then find on the top right "Songs not on this computer" (or something similar) and you will find them for download. It's best to download them one at a time and wait for one to complete before moving on to the next one.

  • 2 out of 3 purchased songs won't play.....

    Hi,
    I recently purchased 3 songs on iTunes. Only one of them will play on my iPod, but it shows that all 3 are installed on the iPod. The only thing I can think of is that the other 2 have explicit lyrics. I have checked all of my settings and nothing for parental control is checked. Can someone help me with this? If so, please help!! Thanks.

    Have you deleted it and downloaded it again?

  • HT1725 Purchased song won't play

    One of the songs on an album I purchased stops in the middle of the song. I have tried re-downloading from the itunes store under the "purchased" link without any luck. How can I fix this?

    I have tried re-downloading from the itunes store under the "purchased" link without any luck.
    Doublechecking. Did you delete the song (and associated file) from your library prior to the redownload attempt?

  • I purchased a tom petty album. one of the songs won't play. it says its not authorized to play on my computer. so when i choose to authorize it, it says it is already authorized and it continues to not play. totally frustrated, how do i fix this?

    i purchased a tom petty album. one of the songs won't play. it says its not authorized to play on my computer. so when i choose to authorize it, it says it is already authorized and it continues to not play. totally frustrated, how do i fix this? i swear i'm so sick of this. itune is such a pain.

    Delete the song (move it to the Trash) and download it again under iTunes Store>Quick Links>Purchased>Music>Songs>Not in My Library.
    Cheers,
    GB

  • I downloaded an album but some of the songs won't play - says my computer isn't authorized to play the song. I checked the authorization, and this computer is authorized. How do I fix this?

    I downloaded an album but some of the songs won't play - says my computer isn't authorized to play the song. I checked the authorization, and this computer is authorized. How do I fix this?

    If just some of the tracks on the album are doing that, that suggests those tracks are damaged.
    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • HT1491 I purchased an album with bonus songs but the bonus songs won't play. What is the problem ?

    I purchased an album with bonus songs but the bonus songs won't play.  Whazt's the problem ?

    Okay, that sounds like the dodgy tracks have been getting damaged during the download.
    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

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