Purchased subscription for Adobe Acrobat Pro says trial expired

I have a purchased subscription for Adobe Acrobat Pro; however, it says that it is a trial and it is expired. I called into support and they said it was because I had multiple subscriptions under my account but there was a manual fix I could make to fix it. I was told they were going to send me the steps to resolve but I have never received them and I cannot use Adobe at all now. How can I get this fixed?

Hi dbairsim ,
Kindly try the steps mentioned in the thread http://forums.adobe.com/message/6240216#6240216
Thanks,
Vikrantt Singh

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Just purchased subscription for Adobe Acrobat Pro.

Own a Lenovo Yoga Pro 3. Windows 8.1. This is a mess. I can't seem to get Acrobat to install. Tried using Creative Cloud, no good, errors every time. Tried to download and install. Same problem. Anyone have any ideas on this? Thank you!

Please see if Adobe Acrobat DC Update Failed helps.
Steps from this post:
>>>
Here are some steps worth trying. Looks like your Microsoft Visual Studio 2013 Run-time installation is corrupt.
I found that following steps work if you're getting error:
"Error 1722. There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action InstallWebResources, location c:\program files (x86)\Adobe\Acrobat\AcrpCEF\AcroServicesUpdater.exe"
Try following steps and it should work:
1) Goto Download Visual C++ Redistributable Packages for Visual Studio 2013 from Official Microsoft Download Center and click Download.
2) Select vcredist_x86.exe and download the package.
3) If you're on a 64 bit machine navigate to "C:\Windows\SysWOW64\" else navigate to "C:\Windows\System32" on 32 bit machines. If "C:\Windows\SysWOW64" folder exists then you're on a 64 bit machine.
4) Search for msvcr120.dll and msvcp120.dll and rename both files. Don't delete them so that just in case vcredist_x86.exe package fails to install you can rename them back.
5) Now double click vcredist_x86.exe and install it. After installation completes check that msvcr120.dll and msvcp120.dll are now installed back. You can delete the files that you renamed in step above now. Don't delete msvcr120.dll and msvcp120.dll
6) Install Acrobat through CC Installer and it should install now without complain.
>>>

I have paid my subscription for Adobe Acrobat Pro but can not install it- I always get an error message -also I did not receive any instalation code...

I have paid my subscription for Adobe Acrobat Pro but can not install it… I always get an error message …also I did not receive any instalation code...

With the subscription you sign in with your Adobe ID that you used to order the subscription. By installation code, I assume you mean serial number. You do not get one with the subscription, but use your Adobe ID.

I'd like to disable my expired trial for adobe acrobat pro XI because I can no longer view pdfs without getting a subscription

I'd like to disable my expired trial for adobe acrobat pro XI because I can no longer view pdfs without getting a subscription

Un-install Adobe Acrobat and repair the installation of Adobe Reader.

Unable to unistall Adobe Acrobat Pro XI Trial for Mac

I downloaded the Adobe Acrobat Pro XI Trial for Mac on my MacBook Air. I decided it was not worth the money to purchase. How do I get rid of it? It has expired, but now I cannot open my regular Adobe Reader?

Hello,
her some links "How to uninstall ...":
http://computer.howstuffworks.com/macs/how-to-uninstall-on-mac.htm
http://guides.macrumors.com/Uninstalling_Applications_in_Mac_OS_X
or in German language:
http://praxistipps.chip.de/programme-von-mac-deinstallieren-wie-geht-das_2073
The same procedure I would use for your Adobe Reader. After that you load it down an install it anew.
Good luck!
Hans-Günter

Looking for my serial number under subscription on adobe acroBat pro X1 is chewing all of my important seconds in my life.

Looking for my serial number under subscription on adobe acrobat pro X1 is chewing all of my important seconds in my life. I purchased today 19.99 and I want to start my testing in this software but there is no way I can find any serial number in my email or in my account?

On May. 12, 2014, you purchased the Subscription of Acrobat XI Pro.
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Log out & log back in of the CC Desktop App.
In case it is not signing in successfully please try the following:
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
   Windows:
   In windows 7 navigate to following location:
     /windows/system32/drivers/etc
   1. look out for "Hosts" file
   2. Open it with notepad
   3. Check if you have any entry for Adobe
   4. Remove the entries and try again launching any product from CC
   Mac
   1. Please click on "Go" and navigate to /private/etc
   2. Open "hosts" file and check out for any entries for Adobe.com
   3. Remove the entries and save the file
   4. try again launching any product from CC
You can refer :
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked.
Regards,
Rajshree

Where do I obtain my serial number for Adobe Acrobat Pro XI purchased online and downloaded?

Where do I obtain my serial number for Adobe Acrobat Pro XI purchased and downloaded online?

Did you buy a subscription?
If you purchased the permanent product, where did you buy it?

I purchased an annual subscription to Adobe Acrobat Pro but my Mac 10.5.8 doesn't support it. Is there another Adobe product

I purchased an annual subscription to Adobe Acrobat pro but it doesn't operate on my Mac 10.5.8 operating system.
Is there another Adobe product to which I should ask my subscription be switched so I can convert PDFs into
Word and vice versa?

PDF Pack can do that; but you may only be able to use the online service, since Adobe Reader may also not run on your OS (depending on the architecture).

I need to install a volume license for Adobe Acrobat Pro from an old to a new computer

I need to install a volume license for Adobe Acrobat Pro from an old to a new computer
I have the correct License Key which I checked on Adobe License site but when I enter it
is says it's incorrect

Problem solved,
I found the original Adobe installation files on our system that we used to first intall Acrobat Pro.
Using these files with the correct volume license key we were able to install the programme on our new Computers.
I was also informed by Adobe Help that I could also download these file from the Adobe License website after logging in.
https://licensing2.adobe.com/
Click on Licenses / Download and then Software
Hope this might help anyone else with the same problem
Robert

I would like to create a plugin for adobe acrobat pro 9.0...

I would like to create a plugin for adobe acrobat pro 9.0 in order to compare pages, delete the same pages and mark pages from first compared document with new and mark pages from second compared document with original. I downloaded the SDK for adobe 9.0 but now I am not sure how to continue? Do I need Visual Studio or can I use another program that is a freeware? What other program do you recommend? How can I open an .api file in order to see the code? Do I need to place the SDK files in a specific place?

1. You will need Visual Studio. Getting your first plug-in to compile can be an ordeal, be sure to use a sample project and work with it exactly.
2. API files are the work of other programmers. You cannot look inside, and to try to do so is a breach of most software licenses.
3. API files are installed to the Acrobat plug-ins folder.
4. You will not find samples or code to copy/paste. You should be an experienced C/C++ programmer, you should be familiar with the basics of the PDF file format ISO 32000-1, and you should be prepared to read thousands of pages of documentation.

I have payed for Adobe acrobat pro but now i can not convert a pdf document to a word format, why?

I have payed for Adobe acrobat pro for one year and it is valid to november 2015, but now i can not convert a pdf document to a word format, why ?

Hi m_karhulinna,
If you have Acrobat Pro, you can save directly to Word format from within Acrobat by choosing File > Save as Other > Microsoft Word > Word Document.
(It sounds like you may be trying to use the ExportPDF online service, which is separate from Acrobat, and not necessary in your case.)
Best,
Sara

I have downloaded the Adobe Acrobat Pro XI trial version. What do I need to do to open it?

I have downloaded the Adobe Acrobat Pro XI trial version. However, I cannot find it in the start menu.
What do I need to do to open it?

Hey Mark,
Please refer this KB doc link and follow the instructions to download the Acrobat trial:
Trials | Download, install
Regards,
Anubha

Where is the "serial number" for starting my just-paid-for Adobe Acrobat Pro XI? Appears nowhere...

Where is the "serial number" for starting my just-paid-for Adobe Acrobat Pro XI? There's no sign of it in the confirmation email or in My Adobe. Been working on this for an hour with no luck. Help!

Hi Ralphmeima,
Please go through the link below and check.
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Regards,
Anand

I have a monthly subscription to Adobe Acrobat Pro. Can I load it on both my desktop and laptop?

I have a monthly subscription to Adobe Acrobat Pro. Can I load it on both my desktop and laptop?

Hi glennm98649874,
Absolutely yes! You can install your Acrobat subscription on up to two computers like your desktop & laptop.
Install Acrobat and use the same Adobe ID credentials to activate the software on both the machines.
Try and let me know if you need further help.
Regards,
Anubha

Ei just paid for Adobe Acrobat Pro and I can not download the program, verytime i go to down load it tells me it doesn't download in my language which is english?why is this program I ordered not letting me download

i just paid for Adobe Acrobat Pro and I can not download the program, every time i go to down load it tells me it doesn't download in my language which is English? why is this program I ordered not letting me download

http://www.howtogeek.com/120277/how-to-install-flash-on-the-nexus-7-and-other-jelly-bean-devices/
You do not need a Beta channel build of Firefox (which currently is 32.0b6) to use Flash as the issue was you needed Firefox 27.0 or newer to use the old Flash 11.1 plugin on Android '''4.4'''. after it came out on tablets/phones.
What Nexus 7 version do you have as there was a 2012 and a 2013 model. A easy way to tell if it is a 2013 is it has a camera on each '''back''' and front while 2012 only has one on front.
If it is the 2012 then it has a Nvidia Tegra 3 so the old Flash 11.1 Plugin is disabled.
For reading only as Bugzilla is not a discussion forum or for "me too" comments.
*[https://bugzilla.mozilla.org/show_bug.cgi?id=968219 Bug 968219 - flash does not work on Nexus 7]
*[https://bugzilla.mozilla.org/show_bug.cgi?id=957694 Bug 957694 - Hang/deadlock with Flash on 4.4 on Tegra3]

Purchased subscription for Adobe Acrobat Pro says trial expired

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