Purchased the adobe product to convert a pdf image to a RTF file but cannot figure out to accomplis

Bought the adobe product to convert a pdf image to an RTF file but cannot figure out how to get it to work

HI wjleshe,
I've checked your account using the email address that you use here in the forums, but I don't see any order history. Did you perhaps sign up with a different email address? Or did you sign up via the Reader mobile app for iOS or Android? If you got your subscription via an in-app purchase, Adobe wouldn't have record of your order. And, you would need to contact the app store if there is a problem with your subscription.
Best,
Sara

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I purchased pro twice but cannot figure out how to access it. I don't have a serial number.

i purchased pro twice but cannot figure out how to access it. I don't have a serial number.

Hi lisalhawkins,
I checked with your account and it shows that you have purchased an annual subscription of Adobe ExportPDF online service. Right?
ExportPDF service does not require a serial number to access it.
All you need to do is sign in at "https://cloud.acrobat.com/exportpdf" using your Adobe ID and password.
Then, you can upload PDF files from your computer and convert them to other formats like Word, PowerPoint, etc.
On completion, you can download the converted file on your computer and edit it for further use.
Hope I am clear. Please let me know if you have further query on the same.
Regards,
Anubha

HT4623 I purchased an audiobook in I tunes on my computer, but cannot figure out how to download it on my phone....it always lets me download purchases of movies and tv shows but doesnt show an option for audiobooks

I purchased an audiobook in I tunes on my computer, but cannot figure out how to download it on my phone....it always lets me download purchases of movies and tv shows but doesnt show an option for audiobooks

Oh alright -- I manage to resolve my own stupidity quite abruptly, actually.
Shortly after posting this, I annoying took another gander at iTunes Store settings. To my own idiocy, I must have unchecked "Show iTunes purchases in the cloud" at some point. In my defense, though, the availability of songs in iCloud threw me off quite a lot.
Ha ha -- anyways, if anyone else is having the same problem, check there.

I have purchased a ringback tone for my 5c but cannot figure out how to assign it to my specific phone? i have three phones on my contract. any suggestions?

I have purchased a ringback tone for my 5c but cannot figure out how to assign it to my specific phone? we have three phones on our contract. any suggestions?

Each line needs to have it's own login and password for managing ringbacks and ringtone purchases, and backup and cloud services.
Register each number on the account for it's own username and password, and make the ringback purchase under that login. If it's already purchased under a different number, call customer service and they can straighten it out for you.

I have a new iMac running iTunes 10.4 in OS 10.6.8, and a new Mac Air running iTunes 10.4 in Lion. I was able to transfer all my music etc. from the iMac onto the Air, but cannot figure out how to get the Playlists from the iMac to the Air. iTunes Help

I have a new iMac running iTunes 10.4 in OS 10.6.8, and a new Mac Air running iTunes 10.4 in Lion. I was able to transfer all my music etc. from the iMac onto the Air, but cannot figure out how to get the Playlists from the iMac to the Air. iTunes Help says File >Library >Export playlist and choose XML, or to save a copy of all your playlists, File > Library > Export Library, "the Exported info is saved in XML format." Then it says, "to import an iTunes playlist, File > Library > Import Playlist". Now I am assuming I do that import part on the Air, but when I try it doesn't recognize anything that can be imported - what am I missing??? Aside from a clue...

Thanks, Jim, for taking the time, but the reply is unfortunately vague in the exact area of my confusion! "you need to copy that file to your new computer..." Well, the Import/Export instructions make it seem as if the two computers should be able to communicate this file thru wifi, but that's the linkage I can't seem tocreate with Import/Export. Should I instead email a copy to myself (thats what applecare suggested)? Copy it to and from a thumb drive? But then place the file where? And the article was helpful, but should I be trying to move the Library file or the Library.xml file (as iTunes Help suggests)? Sorry to be so clueless about it...I suppose I buy Apple in the hopes of not having to think about this stuff, which approach seems not to be serving me well. Thanks again for your time!

I am looking for the adobe product that will read pdf attachments to emails

I am looking for an adobe product that will read pdf attachments to emails

Adobe Reader : http://get.adobe.com/reader

I thought I downloaded the free software, but cannot figure out how to start.

How do I start the program? I received a PDF that I need to modify and thought I'd downloaded the free trial, but can't figure out how to open it. When I try to open the PDF I got, the computer says I have to register a copy of Adobe first.

Adobe trial software expired early
And PDFs are not realyl meant for editing, so whatever you have in mind probably won't be doable, anyway. Well, at least not by just hacking it with Acrobat.
Mylenium

I figured out how to detach audio, but cannot figure out how to export JUST the audio to send as MP3. How specifically do I do it?

I have figure out how to detach my audio from my video clip, but I tried to just range select the audio and export just that, but the video keeps going with it. How can I JUST export the audio? I am a musician and need to make an MP3 out of it to send out.
Please be as specific as possible if you can in explaining and thank you so much for any help you might be able to offer.

You don't need to detach the audio. Export a master file and in settings you get the option to export audio only.

I have created another user on our iMac but cannot figure out how to access aperture, excel and other purchased applications on the new desk top

I have created an additional user on our iMac and have tried to set up file share but nothing happens. I have an empty desktop and only the applications that came with the computer appear. I'd like to have access to the others that we've purchased... Aperture, excel, etc. I've followed the instructions for file sharing but I must be missing something.
Thanks for any assistance.

Rebecca1952,
You are over complicating things. File sharing has nothing to do with what applications that each user has access to.
To me it sounds like you just need some basic help getting the applications that you need onto your dock.
Try this:
Login to you new user account
Click on an empty part of your desktop
Click on the "Go" menu and select "Applications"
A Finder window should open showing ALL of the applications on the Mac.
Double-click one of them that you will use frequently (e.g. Excel)
Once it is up and running you should see it's icon down on your dock.
Right-click that icon on the dock, then select "Options", and "Keep in Dock"
Once you have added each application to the dock in this manner, then it will remain there even after you quit the application.
For one more expert way to launch any application on your mac quickly, try this:
Hold the [command] key and hit the [spacebar] (this will start a Spotlight search)
Start typing the name of the application you want to run (e.g. "Aperture")
Once you see "Aperture" selected, simply hit the [return] key and Aperture will launch
Hope this solves you problem.

I have a mac os x version 10.6.8 I was willing to use icloud on it but cannot figure out how? in the settings I only have mobile me

hi can i install icloud on my mac it has a 10.6.8 version

Unfortunately, there is no Mobile Me. It was suspended long ago in a galaxy far, far away. If you can upgrade at least to Lion 10.7.5, then you can get iCloud.
Upgrading from Snow Leopard to Lion or Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mavericks- System Requirements
       Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

How do I share the Photo Library on my desktop with another User. I have Apoerture set up on my wife's user account but cannot figure out how to access the photo library from her desktop.

I just got a new IMac. I transferred all the photos from our old PC to the Aperture Library on my User account. My wife is set up as another User. She can access Aperture from her User account but there are no photos in the Library. How can I share or giver her access to the photos so that she can work with them on Aperture from her User account?

Move the Aperture library to separate disk or disk partition with plenty of space for all your photos. On a separate disk or partition it will be possible to set the "Ignore ownership on this volume" flag. Then two users can write to the same Aperture library without permission problems.
The procedure is describe here for iPhoto libraries, but this will work for Aperture libraries as well:
iPhoto: Sharing libraries among multiple users
If you want to use a drive for your Aperture library, that has been used with a PC, format it for Mac, before you move the Aperture library there. This can be done with Disk Utility.

When I try to download a document, Firefox always takes me to the same subdirectory on my computer, and I would like to change that to a different subdirectory but cannot figure out how.

I don't really have any more details than what I set out above.

Hi Shayes,
You can change the default download location by going to ''Tools > Options > General''. The [[Options window - General panel]] has some extra information on all of the options available.
Hopefully this helps!

I'm new to Mac and cannot figure out how to upload photo's from my iPhoto library to eBay for the purpose of selling. Can anyone help?

I'm a seller on eBay and very new to Mac. I just started to list an item when I got to the area of uploading pictures of an item to my listing. I cannot figure out how this is done. I downloaded pictures from my camera to iPhoto and they apear not only in my iPhoto library but in an eBay folder/album I created. When I go to upload photos I cannot find my photos in either the Library or the eBay album. I've tried using both the basic uploader and and standard uploader choices provided by eBay.

While running iPhoto you'll need to select the pictures you want to use for eBay and then select Export from the File menu. The Export Dialog box has several options and I believe the second option is File Export - that's the option you want to choose. Now you can select the picture quality, size, and export. The file selector will appear so you can indicate the folder you want the pictures to be exported into. Now you can take the next step, sending them to eBay.

My computer crashed and I was using Chrome, not have firefox and cannot figure out how to get my "Favorites" into firefox. I have located the file on my computer, but it's not on any ISP.

I am trying to get my computer back in working order and use Firefox instead of Chrome. I have my "favorites" folder on my desktop but cannot figure out how to link it to my Bookmarks and get websites to come up.

If your "folder of things" are bookmarks exported from Chrome then see the link that Tony has already posted ie
[[Importing bookmarks from Google Chrome. ]] '''<-- clickable link above '''
Once you have those bookmarks in firefox use the firefox Bookmarks menu to see and click on the required bookmark, that will take you to the location of that bookmark, which usually will be somewhere out on the Internet.
To use bookmarks in firefox read [http://www.mozilla.com/en-US/firefox/features/#bookmarking Firefox Features]

I want to change my apple id primary e-mail from a .msn address to a .gmail address. The problem is that currently my .gmail address is my cover address and I cannot figure out how to remove and replace my gmail recovery address.

I want to change my apple id primary e-mail from a .msn address to a .gmail address. The problem is that currently my .gmail address is my recovery address; I cannot figure out how to remove and replace my gmail recovery address with a new e-mail address. I want to do this because I no longer use my .msn address.

You should be able to change your rescue address by going to My Apple ID, signing in to manage your ID, then selecting the the Password and Security section, and answering the two security questions. If you have trouble with this, contact the Apple account security team for your country to verify your identity and ask for assistance: Apple ID: Contacting Apple for help with Apple ID account security. If your country isn't listed, contact iTunes store support by filling out this form: https://www.apple.com/emea/support/itunes/contact.html.

Purchased the adobe product to convert a pdf image to a RTF file but cannot figure out to accomplis

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