Purchased the same audiobook twice
Hello!
I hit purchase twice by accident on the same audiobook. How do I get credit for one of them?
thank you!
http://www.apple.com/support/contact/
Similar Messages
-
Purchase the same ringtone twice
Hi Apple,
I accidentally purchased the same ringtone twice in the App Stor. Is there any chance I could refound one of the two? ThxWe are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
You can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
(Tones are a one-time only download from the store, so if you will have to pay to redownload them. You can copy them from a device to the Tones part of your computer's iTunes library by connecting the device and doing File > Devices > Transfer Purchases so that you can take a backup copy.) -
Purchased the same movie twice
Help! I accidentally purchased the same movie twice. Is there a way to fix it?
Hi teh69,
Thanks for visiting Apple Support Communities.
You may want to report this to iTunes Store support by following these steps:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Cheers,
Jeremy -
Purchased the same albulm twice
I somehow purchased the same albulm twice. One has a bonus track ans was $1.00 more. Im okay paying for that one but can I get a refund on the other one?
Use the "report a problem" links in your account history and ask.
tt2 -
I pressed the button twice and purchased the same movie twice on istore. How do I delete the double purchase and be reimbursed?
http://www.apple.com/support/mac/app-store/contact.html?form=account&topic=MacAp pStoreAccountandBilling
-
Is it possible to get a refund on an app? I just purchased pages and keynote. I personally don't see a difference between the two and feel like I paid for the same thing twice.
There are no refunds.
Sorry. -
What if i accidentally purchased the same song twice?
i just purchased some songs with a gift card & just noticed that i've got the same song twice! not sure how it happened--it's happened before & i was wondering what to do about it....can you get the money back for that? thanks lots!
Hi, sarabette.
I would recommend reporting a problem with the purchase via the steps in the article below. You can either do this via the email invoice received or by accessing your purchase history.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
Jason H. -
I bought the same app twice accidentally, how do I get the second charge removed?
Go to ... http://www.apple.com/emea/support/itunes/contact.html ... and beg.
Likelyhood is, if they are convinced it was an accident they will refund. But its not something you can rely on. -
I have one a count which works fine, but it won't buy anything from the US store and I can't change my nationality because of my season passes. So I decided to make a new account with the address I have in America, but I would have to buy everything I already did twice. So is there a way I can transfer purchases to my American account?
No, there isn't. You'll need to continue to use that existing account for updates or to redownload purchased content.
Note that to set up an account in the US iTunes Store for anything other than free apps, you'll need not only a US mailing address but also a US credit card or prepaid iTunes card.
Regards. -
Do I have to purchase the same app twice?!
I purchased Cut The Rope HD for my iPad a while ago. I'm planning to get an iPhone, I see that Cut The Rope HD is not compatible with iPhone. Does this mean that if I want Cut The Rope to work on my iPhone, I have to purchase it a second time?!
It depends on how the developer creates it :
they can either create an iPhone/iPod version that will work on the iPad but will only take up an iPhone sized portion of the screen;
or they can create an iPad-only version that won't work on an iPhone or iPod;
or they can create a 'universal' version that will work on both the iPhone/iPod and iPad but will make full use of the iPad's larger screen.
But if the developer creates two separate apps for the iPod/iPhone and iPad then you will need to buy both if you want to have both. -
I have been billed twice for the purchase of the same audiobook. What is my remedy?
Contact iTunes Stores support: http://www.apple.com/support/itunes/contact/
-
I have an iPod touch and an iPad on the same apple account. If I purchase the same album on both devices without syncing to my computer will I be charged twice?
Yes. You're supposed to move it to the second device from the computer and not redownload it from the iTunes Store.
(58060) -
i have accidentally purchsed the same episode twice. how can I delete and get a refund for the erroneous purchase?
You can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you for the second purchase : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
When the first ipad came out i set it up and created an itunes account, since then she got an iphone and an ipad and everything was good. I had an android but wanted to try out the iphone. When i set it up ut jumpled all of our contacts, apps, and everythin. it was a mess.
Since, i purchased and ipad 2 and an iphone and to keep our stuff from combing i used a different computer and created an new apple ID for myself so our info wouldnt combine, I was wondering if i did the right thing or if i should have went about it a different way. I was going to see if there was a way when she purchased a song i could get it. I dont want to pay for the same song twice and only want to share songs. If i cant do this can i copy her library and paste it into my itunes??
Any help wouldl be greatly apprecieated we both have icloud set up but i cant figure out the best solution.Welcome to the world of digital media. Your can't really transfer it. I don't know what the rules are about transferring to your spouse but I do know that in some cases when you die, your heirs cannot inherit your digital media. This is why there is still an advantage to buying the CD since the usage rights belong to whomever holds the physical media.
A possible workaround is to burn the songs to a music CD with yout account (tracks only without song titles) and then having your wife upload it as a regular music CD onto her account. It's been a while since i've done this so I'm not sure if it would work now.
Please note that I'm not advocating copyright and/or TOS violations. I'm only suggesting ways to copy music for your own personal use which has traditonally been permitted. I only did this because I wanted to convert iTunes songs to mp3 files so I could burn them onto a data CD for use in my car. It would make sense that since married couples are a joint entity, this would be personal use.
Also, I'm not a lawyer so don't take this as legal advice. -
I have a feeling I already know the answer to this question, but I figured it was worth asking anyway.
Just under a year ago, I purchased Flash Professional CS6 for school. Now that I am expanding my practices, I am interested in purchasing the Production Premium bundle of programs. However, it already comes with Flash CS6, and if I can avoid paying for the same product twice, I'd like to do so.
Is it possible for me to either get some kind of discount on the suite since I already own one of the programs?I have a feeling I already know the answer to this question, but I figured it was worth asking anyway.
Just under a year ago, I purchased Flash Professional CS6 for school. Now that I am expanding my practices, I am interested in purchasing the Production Premium bundle of programs. However, it already comes with Flash CS6, and if I can avoid paying for the same product twice, I'd like to do so.
Is it possible for me to either get some kind of discount on the suite since I already own one of the programs?
Maybe you are looking for
-
Is there an easier way other than cropping to placing text behind (say a person) while the person is moving?
-
Set the file path of get image method
I have a program that takes multiple IV curves of some nano-devices and saves each set of the IV curve data into a CSV file. I also have a graph on the main screen that gives me a visual representation of the data after each IV curve is taken. My pro
-
If I restore my iPhone to factory settings, will I loose my texts?
If I restore my iPhone to factory settings, will I loose my texts?
-
How can I find my lost pdfs in ibooks (ios7 and mavericks) after updating both?
I have lost all 60-70 of my PDF files, which I have collected over the last 5 years. They are mainly surgical technique manuals for my job. THey disappeared after I updated to ios 7 and Mavericks. I don't know at which point they were lost. I restore
-
Error message linking to field
Hi guys, I'm trying to generate an error message that links to the field when clicked on. My problem is this. This error message is for a dropdown list. When user choose a blank selection, it will generate the error message to "fill in the mandatory