Purchased the software but the serial number provided is invalid

After using a trial version of elements 13 for Mac I purchased the software but received an invalid serial number

Probably it is a redemption code and not a valid serial number. See this link and read the entire page:
<Redemption Code Help>
Good luck.

Similar Messages

I purchase Lightroom 6 upgrade and during installation the product won't download using the serial number provided. It then asks for serial number of previous installation (lightroom5) but does not recognise it once inserted. Please help!

i purchase Lightroom 6 upgrade and during installation the product won't download using the serial number provided. It then asks for serial number of previous installation (lightroom5) but does not recognise it once inserted. Please help!

Yes, I have a TLP license, so which kind of upgrade should I buy?
I'm an Italian user and I would prefer to contact support by web chat but I can't find it in the website, please can you help me? Thank you, I'm desperate!

I have just transferred my application file from an Imac to an identical Imac, both running OS 10.9.5. When I attempt to open Photoshop 6, I am prompted for the serial number. I enter the serial number provided by Adobe, which I have confirmed with my "pr

I have just transferred my entire application file from an Imac to an identical Imac, both running OS 10.9.5. Everything works fine, excepting that when I attempt to open Photoshop 6, I am prompted for the serial number. I enter the serial number provided by Adobe, which I have confirmed with my "previous purchase" records kept by Adobe. It is demanding a "qualifying product", all of which is contained in the complete files I transferred. Why can't Adobe recognise my valid serial number for Photoshop 6?

I have just transferred my entire application file from an Imac to an identical Imac,
Say what?
Please use the proper installer.
Are you really talking about Photoshop 6 or about Photoshop CS6?

Where can I purchase the serial number for Iworks, or purchase Pages for OSX 4.11? Thanks very much force for your help! Andrea

Hi,
Where can I purchase the serial number for Iworks, or purchase and download Pages for OSX 4.11?
Thanks so much in advance for your help!
Andrea

You can search Google, eBay, Amazon, and Craigslist to find an old version of iWork for a PPC Mac. Probably needs to be iWork 6 or earlier.

Purchased new mac, but lost serial number and no longer have access to registered email. Help

Hi,
As the subject header states, I purchased new mac, but lost my serial number and no longer have access to registered email. I had purchased the Creative Suite Web and Design C6 version. Support said they can only forward my lost serial number to the registered email. Since she was without effective tools, she recommended I post something on the forums for support. Anyone have the ability to get me back to using my suite?
Thank you,
Philip

Only the person(s) you spoke to have the ability to provide you with the serial number. People here can merely suggest where to look for it. If you registered your software when you installed it originally then you should be able to find your serial number stored in your Adobe account online in the Products section.
You might want to try updating your information in your account if the email is the only thing holding back from getting the info sent to you.

When i try to install CS2 for free, I use the serial number provided but when i open the app it says it has to close because some information is invalid? any help guys?

help me!!!

any help?
I uninstalled and reinstalled and am now back at the stage to write my username, organisation and serial number...

Just purchased Photoshop Elements and the serial number shows as invalid

Whenever I enter my serial number a message appears : "This serial number is not valid for Adobe Photoshop Elements 12"
How do I solve this? The live chat has not been working as well so I don't know who to contact about this issue.
Thank you!

Hi,
The original poster or yourself gave no indication of which operating system you are running on.
Around the time of the original post there was a problem with the Adobe server and a note was put out which may have answered the original posters problem.
You don't tell us anything about your problem - any error message?
By the way, this is a user to user forum where other users try to help - Adobe staff only occasionally look in.
Brian

I purchased a Adobe photoshop elements 12 and when i try to install it with the serial number provided in the dvd case box, this error appears: we are unable to validate this serial number to adobe photoshop elements 12. Please, someone give me help on th

I need your prompt response and help. Thanks.

You keep asking variants on this same question. You've had replies in all your other threads. If you can't find them, go here and click where it says Activity:
Thomas Cannon Jr.

I purchased Lightroom 5 from Best buy and when I enter the redemption code to retrieve the serial number it say invalid code

How do I contact Adobe to find out why the code does not work?

Assuming you’re entering the correct code, and not confusing a zero for the letter O or 5 for S or 8 for B or similar, then if you mean you went to the store and bought a box, the cashier needed to have scanned a bar-code on the box and transmit that data to Adobe, otherwise the code won’t work. Maybe the code wasn’t scanned or maybe the data wasn’t transmitted in real time or maybe Adobe’s network didn’t get the data to the server right away. If this is something you just bought a few minutes before trying the code, maybe wait a little bit longer. Otherwise, there is likely a Contact Support button on the web pages that you can find on Adobe.com that will let you chat with an Adobe support person and they can perhaps tell you the status of the redemption code. Or maybe just go back to Best Buy with your receipt and the box and have them scan the code.

When I Open the Acrobat XI I just purchased as download from Academic Superstore I get and error message that the serial number is invalid.

Is there something special I need to do when installing adobe Acrobat XI on my mac. I am getting an error that the serial number is wrong but I am entering the serial number provided be indent-e.com? anyone have any ideas?

Hi memegaines,
Are you still facing this issue?
Send me the serial number you are using via private message option: https://forums.adobe.com/thread/1184148
Also attach the screen shot of the error message, you must remove serial number from screen shot while you reply.
Regards,
Ajlan Huda.

Is there a way to redeem an iTunes gift card via the serial number

Is there a way to redeem an iTunes gift card via the serial number

yes there is
I used this when accidentally scratching off some of my code
Open iTunes and go to Redeem
Enter any code and click Redeem, it will prompt you for a correct code
do the same a couple more times until a new item pops up saying "Please re-enter your code or Get Help"
The 'get help' bit is a link so click on that, you will then get to a Code Redeem Support page where you can input the serial number, providing the serial belongs to a card that has not been previously redeemed then you will get the amount credited to your account
i can't remember how long this took to credit, but i was just glad that it worked

I'm trying to install the CS2 version of Adobe 7 and it won't accept the serial number

I'm following the instructions for installing the CS2 Adobe 7.0 and when I enter the serial number provided on the download page, it says invalid serial number. Has anyone else had this problem?

CS2: Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

Trying to install Photoshop Element 12 and system is unable to validate serial number provided

System generates a message saying it can't validate the serial number provided and tells me to contact customer service but can't find a phone number for Adobe. Can anyone help me on this?
Thanks,

Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
-http://helpx.adobe.com/contact.html?step=PRE
But first... do you have a serial number, or a redemption code?
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

I have purchased and installed acrobat XI pro. When I run it a window pops up saying the the serial number I have provided is valid but a qualifying product cannot be found on the computer

I have purchased and installed acrobat XI pro. When I run it a window pops up saying the the serial number I have provided is valid but a qualifying product cannot be found on the computer

YOu have purchased or been sold an upgrade from Acrobat 9 or 10. You simply need to prove you own that old version using its serial number. be sure to keep both serials forever.

I purchased Adobe sc6 master collection from software city and i cannot locate the redemption code, but I do have the serial number for mac, do i still need the redemption code and where would i find it?

I purchased Adobe sc6 master collection from software city and i cannot locate the redemption code, but I do have the serial number for mac, do i still need the redemption code and where would i find it?

Hello,
please have a look there: https://helpx.adobe.com/x-productkb/global/redemption-code-help.html
>>> Redeem your redemption code in three easy steps.
Hans-Günter

Purchased the software but the serial number provided is invalid

Similar Messages

Maybe you are looking for