Purchased the upgrade to elements 12, cannot install from download.
I purchased the upgrade to Elements 12 for Ohotoshop and Preimere. It wil not install. I havew been working on this for the past couple of hours.
Any Suggestions?
\Vincent Edward.
I tried again and did manage t download and install the Photoshop. However, apparently the Photoshop has been downloaded but I do not know where. Where do you think it was placed? How do I convert it and install it for operation?
Vencent Ed Walsh
Similar Messages
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How do I install the new version?
It doesn't sound like you purchased an upgrade for Photoshop. You say 5.5, which I assume is CS5.5. Photoshop Elements is a watered down version of Photoshop that is not an upgrade to it, so unless you own earlier versions of PSE and PE you don't have the required qualifying versions to use the upgrades.
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I have Adobe Creative Suite 5 Design Premium (Teacher and Student Edition). I've purchased the upgrade to Adobe Photoshop CS6 - Trying to install, and it says the Adobe CS6 is valid - but only provides 'photoshop' options for entering my old serial number, rather than the adobe creative suite. How do I move past this so I can download it on my computer. I don't want to upgrade to Adobe Creative Suite 6 - as I do not need all the programs, just photoshop. From looking online, I read forums that said this was possible. Please advise
I don't want to upgrade to Adobe Creative Suite 6 - as I do not need all the programs, just photoshop.
Unfortunately that option is not possible.
You cannot upgrade a Creative Suite to a standalone product.
Creative Suites can only be upgrades to other Creative Suites.
You'll need to return Photoshop CS6 upgrade since you cannot use it.
Return, cancel, or exchange an Adobe order
Some options:
Buy a Creative Suite upgrade, or
Buy a full new copy of Photoshop CS6, or
Join the Cloud -
I purchased Lightroom 5 and Elements 12 and installed them on a computer. I now have a new computer, and wish to install them on the new one. When I tried to do so, my only option seemed to be Adobe Cloud. When I was asked for my LR serial number, it was not accepted. Please help me install these two products; I prefer stand-alone, rather than a monthly fee. Thank you
PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
PE 10, 11, 12 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh -
I purchased the Adobe Photoshop Elements 10 about 6 months ago. I want to install it to my new computer which is a Macbook Pro with no CD Drive. How do I install it when I got it in CD form?
I doubt the license is affecting the performance - it might be a case of the software being too old for the machine.
In any case, you can contact Adobe support thru chat and have them reset your activation count to eliminatre your doubts regarding the license.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I want to re-installed my software I have OSX 10.6.8 I want to get icloud but I would need to do an upgrade do I first installed my software
and then purchase the upgrade?Jose5235 wrote:
I want to re-installed my software I have OSX 10.6.8 I want to get icloud but I would need to do an upgrade do I first installed my software
and then purchase the upgrade?
Make sure your computer is running smoothly on Snow Leopard OS X 10.6.8
Create a Backup Before Upgrading...
Then check your Mac is compatible with Mountain Lion OS X 10.8.x
Upgrade to Mountain Lion
With Regard to ML... Check here for compatibility of 3rd party Software you may be using...
Power PC Applications are Not Supported...
http://roaringapps.com/apps:table
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com -
I have a CC subscription for Lightroom and purchased the upgrade for my standalone Ver. 5 to Ver. 6, but I can't install the standalone upgrade. Anyone have any idea how to do it?
sjrozas wrote:
I'm only trying out the subscription. Thanks for being so concerned about my finances.
Sent from my mobile.
Your initial post indicated that you had a CC subscription. That seems to imply that you have subscribed. If you hadn't already purchased Lightroom 6 I would suggest that you wait until you decide about CC. You really don't need both because the Lightroom program is precisely the same except for Lightroom 6 without the creative cloud has no Lightroom mobile capabilities. But I was only trying to help. -
We are unable to validate this serial number for adobe lightroom. I just purchased the upgrade for lightroom and keep getting this message upon installing
contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html
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i am with a university and i purchased the adobe photoshop elements for a faculty member of mine, how can he download it when it is in my name but he is the one needing it?
There is nothing to prevent him from downloading and installing the trial version (Adobe - Download free trial version Adobe Photoshop Elements 12 | Adobe). At the point all you need to do is provide him with the serial number so that he can activate it. If the intent is that he be the owner of the software then you might want to see about transfering the license...
Transfer an Adobe product license -
I received an Keynote update notice on my Mac Air. I updated and now can not get into my saved keynote docs. I am being asked to upgrade again and purchase the upgrade. Anyone else having this issue?
Try this repair, ensure you complete all the tasks and in the order shown:
1 delete all the iWork applications if you have them, not just Keynote, use Appcleaner from Mac Update to do this, its freeware
2 restart the Mac; Apple menu > restart
3 immediately after the start chime, press the shift key until you see the Apple symbol.
let it fully boot up, it will take longer as the OS is repairing the drive
4 when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive then First Aid tab and click repair disc permissions
5 when complete, restart the Mac normally
6 install Keynote from the Mac App Store
Please report back to let us know if this helped. -
I have a license of the PARTY 11, recently expired, to find out what was going on I have PSE 11 uninstalled. Reinstall does not work because the license has expired. Can I purchase the upgrade version of PSE 12 now or should I buy a full program?
Ok thank you, I better can wait then.
Greetings, Evert Annen
Op 8 sep. 2014 19:45 schreef "Peru Bob" <[email protected]>:
I have a license of the PSE 11, recently expired, to find out what
was going on I have PSE 11 uninstalled. Reinstall does not work because the
license has expired. Can I purchase the upgrade version of PSE 12 now or
should I buy a full program? created by Peru Bob
<https://forums.adobe.com/people/Peru+Bob> in Photoshop Elements - View
the full discussion <https://forums.adobe.com/message/6711348#6711348> -
I tried to download the upgrade, now it won't install and I can not access my documents. It said Vi did not have enough space for the upgrade so I made room but still no luck. If I delete the ap and reinstall I will lose my stuff. Any ideas? It won't open so I can email it to myself.
What upgrade are you trying to install? Your profile shows iOS 5.1.1, which is the current max iOS.
Cheers, Tom -
I have Adobe Design Standard CS6 purchased 2013 with serial number but cannot find to download it onto a new mac laptop. When I try and add the 24-digit serial number to my account it doesn't seem to work?
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html -
I am running iPhoto 6.0.6. If I purchase the upgrade to iPhoto 9.0 for $14.95 from the app store, will I be able to upgrade directly from 6.0.6 to 9.0 without purchasing any other versions in between?
It seems the App Store doesn't offer iPhoto 9.0 for download. I presume purchasing iPhoto '11 (v.9.4.2) for $14.99 isn't going to work...because I know the most advanced version my system can handle is 9.2.3. I'm secretly hoping that if I go for the upgrade to 9.4.2, it'll take me as far as 9.2.3 and just leave me running that version. But, my hunch is the more likely scenario will be that the upgrade/installation will not be completed/fail.
Can you please just confirm that my hunch (as opposed to my "hope") is correct?
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You can also chat with us at [email protected], or contact us on twitter!
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