Purchased TV Show from iTunes directly downloaded to iPhone 3G not playing

Hey everyone,
I've just run into a weird issue, I just purchased & downloaded an episode of a TV show over a Wi-Fi network directly onto my iPhone 3G running the latest firmware. The download completed successfully, but when I try to play the TV Show from the iPod menu the iPhone gives me 'This movie could not be played' error message, even though everything looks ok.
I am currently on holiday in the United States (not sure if it's relevant but I have an Australian iTunes account) and do not have access to my computer to try and troubleshoot the problem properly.
Any ideas as to why this could have happened or has anyone encountered a problem like this before? I'm a bit peeved because I paid for it and have no way of re-downloading.

I curently have, and have had in the past, a simmilar problem, except that the file will begin to play (in this latest case the first 48 seconds). Then the image will freeze on a frame, the sound will stop, while the scrub bar will still count upward (says that 49 seconds have played, then 50 seconds, then 51, etc). If I try to fast forward, the frame goes black, with no sound. I can rewind to the beginning, and play the first 48 seconds all I like, but always ends on the same frame.
As I said, this is not the first episode with this has happened. I've only ever tried downloading "Hero's". The first time it happened was a season 3 episode on a second generation iphone running the then current firmware. I am currently using an iphone 3GS with version 3.1.2 firmware.

Similar Messages

  • I purchased tv shows from iTunes and keep getting a download error tap to retry.

    I purchased tv shows from iTunes and keep getting a download error tap to retry.  Why don't the shows download?  What can I do?

    Hello there Julfos,
    I recommend this part of the article named iTunes: How to resume interrupted iTunes Store downloads found here http://support.apple.com/kb/ht1725.
    If you cannot complete the download on your device, you can finish the download in iTunes on your computer and then sync it to your device. For instructions, see the following articles:
    iTunes Store: Where can I download and sync my purchases?
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    Additional Information
    If your purchase does not resume downloading after following the steps in this article, you can also try the following steps to troubleshoot the download issue.
    Restart your computer or device.
    Check for updates for your Mac or PC and install any software updates. Also, check for and install updates for any security software you may have (anti-virus, anti-malware, firewall, and so on).
    If using Wi-Fi for Internet access, try using a different Wi-Fi network when downloading. If you are connecting to a home network, try restarting your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. (Refer the manufacturer's website for your router to get information on updating its firmware).
    If that does not resolve the issue then I recommend quitting all the apps running with this article, and trying again.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Perhaps even forgetting your home network and rejoining it.
    Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap > and Forget this Network. Try to connect to your desired Wi-Fi network again.
    Or resetting your network settings.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
    Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
    From: iOS: Troubleshooting Wi-Fi networks and connections
              http://support.apple.com/kb/ts1398
    All the very best,
    Sterling

  • Purchased a song from iTunes on my iPad but its not showing up on my MacBook Pro

    Purchased a song from iTunes on my iPad but its not showing up on my MacBook Pro? When I purchase on my Mac it always shows up. Checked. Can't download again from recent downloads and I tried to purchase again just to see and it wants to charge me.

    Hi OP
    Did this sort your problem? I have the same one too. Purchased tracks on my iPad not showing up on MBP or iPhone. Itunes wants to charge me for it againa dn again!
    Anyone?

  • I can't download songs from itunes directly to my iphone. I'm getting credit removed from account but all i get is 'waiting' beside the download song.

    I can't download songs from itunes directly to my iphone. I'm getting credit removed from account but all i get is 'waiting' beside the download song.

    Sorry I somehow managed to click the wrong thing and made a silly mistake, as I had hoped.
    Can a moderator please remove this thread as I have resolved my problem.
    Kind regards,
    Ryan.

  • HT1325 I purchases a cd on iTunes and one of the songs shows that it is downloaded but it will not play.

    I purchases a cd on iTunes and one of the songs shows that it is downloaded but it will not play. The rest of the songs play but this one song doesn't and it looks like it is downloaded completely. What do I do?

    Delete and redownload it if doing so is free in your country.
    (85407)

  • WHEN YOU PURCHASE RV SHOWS FROM ITUNES ARE YOU ABLE TO PUT IT ON A DVD AND WATCH ON A REAL TV?

    When you purchase a TV show from itunes are you able to put it on a DVD to watch on a real TV?

    Sorry, but no, you can't. The content owners won't allow Apple to allow that feature. You can back up your videos, but you cannot convert them to any other format. If you want play video/movie content purchased from the iTunes Store on your TV, you'll need to connect your computer to your TV or use an iOS device or iPod (one with video out) or an Apple TV.
    Regards.

  • I purchased an album from itunes, and 1 of the songs doesnt play

    I purchased an album from itunes, and 1 of the songs doesnt play

    hi,
    Try deleting track from your computer and move to trash.
    Go into store and download again from purchases.
    Jim

  • HT5085 No re-download on previously purchased TV Shows from Itunes Germany

    Is there any information about why in Germany it is not possible to '(re-)download previously purchased TV Shows? It is a pain to pay for something and then not be able to download it again in case of loosing the Hard Disk Data on my Pc.

    I'm having the same problem.  I purchased a SD season pass for a show and when I tried to download the newest episode I couldn't access the SD version.  When I click on the SD button nothing happens.  The only option it gives me is to download the HD version which means I would have to repurchase the episode.  I haven't had any response from Itunes support.  It hasn't been a problem in previous weeks.

  • Can't access previously purchased TV shows from iTunes

    I have purchased several tv series in itunes and can't access SD version to download.  It only gives me option of downloading HD version which would mean I need to repurchase. 
    This issue is a function of itunes not downloading current week show.  I have to do manually each time.  I am logged into account and have most current version of Itunes etc.

    I'm having the same problem.  I purchased a SD season pass for a show and when I tried to download the newest episode I couldn't access the SD version.  When I click on the SD button nothing happens.  The only option it gives me is to download the HD version which means I would have to repurchase the episode.  I haven't had any response from Itunes support.  It hasn't been a problem in previous weeks.

  • Can't get purchased tv shows from itunes to my ipod.

    I have bought tv shows through itunes store. When I sync my ipod they do not transfer. I have a 80 gb classic ipod.

    bmandatory wrote:
    Not understanding, when i go to my tv shows tab, it brings up the ones that i have purchased, not sure where i go to change the sync settings... thanks!
    Connect your iPod to iTunes. The display should change to show the Summary tab for the iPod. On the TV Shows tab there is a section that reads Sync all/X most recent/all unwatched/ etc... episodes of all/selected TV Shows/playlists. Make your choices here...
    tt2

  • HT201318 if we purchased tv shows from itunes does it effect the storage space?

    if we purchase 6 tv shows on itunes does it effect the storage space in the build-in storage (hard disk)?

    Yes tv shows take up space on your computer.
    Every file on your comptuer takes up space.
    Not sure I understand your question.

  • ITunes store Download to computer will not play!

    I am downloading 9 symphonies from iTunes store to my computer - all symphonies and movements are listed but two complete symphonies and one movement are not ticked and will not play. I did not find iTunes support of any help - can anybody help?

    If you connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases then it should copy over to your iTunes library. Depending upon what country that you are in you might also be able to redownload it on your computer's iTunes via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.

  • HT4743 I have purchased a tv show from iTunes and downloaded it , but once downloaded cannot find it on my iPad how can I watch it ?

    I purchased a tv programme downloaded it and it finished but I cannot find it on my iPad anywhere and says download again how do I watch it ?

    Welcome to the Apple Community.
    Try videos > TV shows.
    If it isn't there...
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.

  • Why can't I use cellular data on my iPad to download my purchased tv shows from iTunes to my iPad?

    I purchased some tv shows onto my iTunes account to download onto my iPad, but it won't let me? Just wanted to know if there was anyway to do this or will I not be able to do so?

    There is a 50 meg download limit per file over 3G/4G, so if they are larger than that then you will need to find a wifi network - the limit can only be raised by Apple with the agreement of the phone companies.

  • HT1725 I purchased several books from itunes and on my iphone it shows the book cover, but I cannot open them.  There is a solid black line on each cover.  Any suggestions?

    I purchased several books but on itunes but cannot open them on my iphone 4S.  I purchased one without problem.  However, the next several appear in my library but have a solid black line on the cover as though they haven't downloaded.  When I check my itunes account for possible downloads, it shows everything has been done.  Any suggestions?

    Could you take a screenshot of this line?
    Press home and sleep button at the same time I believe.

Maybe you are looking for

  • Cannot access a closed file error on adding a file to a library

    I am trying to copy the attachments from a list to a document library. When I try to write into a document library, occasionally I am getting following error "The remote server returned an error: (500) Internal Server Error.  Cannot access a closed f

  • Adding Additional Columns in ESS Leave Request iview ( EP 7.0)

    Hi, I have a requirement to add some additional fields to the Leave Request Iview. Can any one suggest me  the best possible solution  to add the fields 'Processed by' and 'Approved Date' to the iview? Thanks in Advance, VR.

  • OT: HTML Special Characters

    I often use HTML special characters in place of images.  Until now, I've had to search many sites to find the exact character and code desired.  This site has them all neatly organized for quick reference.  Way cool! http://ikwebdesigner.com/special-

  • Keynote update error iwork09

    I recently updated manually the Keynote update. I have iwork 09 version 5.0.4 (633). So i wanted to get the recent version. There were couple of things that were not right; 1- I downloaded the update package (9.0.5) for iwork 09, it never showed as a

  • Apple Gave Me Invalid Registration Code!

    ok soo i bought quicktime pro and when i went to put my registration code and registered user name in it says invalid now i thought it could be a simple typing error..No it wasnt i retyped it 10+ times and then i copy and pasted the info from the ema