Purchased video from iTunes and doesn't play

I downloaded it from iTunes.  Then when it showed up it had a cloud next to it.  I clicked and it went to download again, so I stopped it.  I went to videos and it  and it was the so i started playing it and stopped it figured i was good to go.  Went on a trip 2 days later on the plane with no wi if and went to watch it and nothing. What a disappointment , as the reason I got this was to watch movies without being connected.
I'm new at this so any help would be appreciated.
Thanks

Are you sure the movie downloaded completely? If you buy a video on iTunes you so not need WiFi as long as you have allowed it to fully download. That cloud you saw was telling you that it was avaliable on iCloud if you accidently delete it off your iPad. Try going to the Purchaces tab in iTunes and re-downloading it, ensuring that it downloads completely.
If you still have troubles after downloading it again, try accessing iTunes on your computer and downloading your movie there (iTunes won't charge you twice if you've bought it). After it's downloaded to your computer, sync your iPad and try it again.
Hope this helps!
-Kyle

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