Purchased video

I just purchased Saturday Night Live's Best of Gilda Radner off of the music store. Right after I hit purchase I was reading reviews and one said that I couldn't go onto the video iPod. Sure enough, when it was done downloading I hooked up my iPod and it wouldn't add to my iPod. I thought that all video that was downloaded from the music store was supposed to automatically work with the iPod. Was I wrong? Is there something wrong with this file?
Thanks
~Craig

Authorization issues often can only be resolved by
letting the customer service dept. at the Store reset
your account password etc...Contact them here:
http://www.apple.com/support/itunes/store/authorizatio
n/
eMac Mac OS X
(10.4.8)
I've been through all this also. Customer service didn't seem to even look at my e-mails, they just sent me replies copied from the support section of the apple website. My problem was exactly the same as the 1st poster's, and none of my purchased content, music, video or Tetris, would copy over to my iPod. After about 6 weeks of e-mails, they finally reset the account passworrds for me and my wife, and it didn't work. I told them this in ANOTHER e-mail, and the reply was there must be something wrong with my computer... and that was it.
I've found that if I re-authorize iTunes IMMEDIATELY and ONLY before syncing the iPod, the video, games and music will play on the iPod. As soon as I try to play any purchased video in iTunes, though, I get the same authorization messages. There's an apple store about 30 miles from me, and I'm thinking of taking my mini to do a little "Sit-In" until they actually look at it and fix it.

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//please avoid double postings//
http://discussions.apple.com/thread.jspa?messageID=2041749#2041749
while getting an account in iTMS, you signed the terms of use...
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* using a "screen recorder" as SnapzPro
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