Purchased win version PE13 in error, later purchased mac version. Need win order cancelled and refunded.

By oversight I purchased the windows version. I later separately purchased the mac version (have successfully downloaded and registered it)
I need to get the windows order cancelled and refunded.

Jack Deblanc
Assuming that you purchased the product as a download from Adobe direct within the last 30 days...
The Chat line may be faster for you to process your refund. If you want to give it a try...
1. Click on the following link
http://helpx.adobe.com/contact.html?step=PRE_membership-account-payment_payments-invoices- orders_stillNeedHelp
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
ATR

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Purchased win version PE13 in error, later purchased mac version. Need win order cancelled and refunded.

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