Purchased with itunes gift cards and didnt receive the billing receipt & cant use the application that i've been purchased

I have purchased vpn in app store, but i cant use the apps that i've pruchased. I already contact the vpn company and they told me to send them the billing receipt, but i didnt receive any billing receipt from apple. Help me please?  what should i do?   How can i receive the billing receipt from apple? Why apple didnt send me the billing receipt?

You can also contact iTunes support here. http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

  • HT4059 How do I make ibook purchase with iTunes gift card rather than credit card on account.

    How do I make ibook purchase with iTunes gift card rather than credit card on account.

    go to settings- itunes app store- click appleid and view account - may need password - then under billing info select none.  however it will auto use the gift card regardless first

  • I dont have a credit card and i just putted an itunes gift card ,i have 10$ now but i cant use it without credit card

    i dont have a credit card and i just putted an itunes gift card ,i have 10$ now but i cant use it without credit card HELP !

    Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
      Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    More details of how:
    http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

  • How do I change the country for my iTunes account? I had purchased some itunes gift cards and i have about .75USD left in it. I am not able to change the country because i have to clear the account balance. there is any way I could spend that money???

    I would like to change my country from US to Thailand in the iTunes Account. I purchased some iTunes gift card to purchase some apps and since ever i was not able to change my account balance to 0.00USD which is needed in case I want to change my account country. I appreciate if some body can help with this

    1) Buy something 75c or greater and charge the balance to a credit card.
    or
    2) Contact Apple and ask them to keep the 75c
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

  • Troubles Purchasing with iTunes Gift Card

    I have recently redeemed an iTunes Gift Card, and have a balance listed beside my Apple ID.
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    Can anyone help me? I have been searching around but all I can find is how to redeem the card, which I have definitely done. Is there a step I have missed to make sure the card is recognized as my mode of payment?
    Thanks.

    Yet, when I visit the iTunes store to make purchases, the gift card is not recognized
    If you have a balance, it was recognized. Simply click on Buy next to a song.
    and I am told I have no payment mode selected.
    When/where are you seeing this?
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  • HT5137 Problem; App bought with iTunes gift card and cannot be downloaded.

    Hey there
    I bought an App. Bloons TD 5HD foor iPad 4 Retina. I paid for it with a gift card iTunes. System says, when app is activated, app is bougt and can be downloaded. Again an d again. It can't be activatedd Does anybody know what to do.

    Go to your account on your computer and set the credit card to none. This will allow you to use the gift card.

  • HT2736 Trouble purchasing with iTunes Gift Card

    When I try to purchase a song with my iTunes gift card, it charges to my credit card instead.  I tried hitting the "redeem" button, but because I have already typed my code in, it will not allow me to access it.  How do I get the charge on my gift card instead of my credit card?

    If u don't want to use your credit card, delete its info by going to app store, select Apple ID at the bottom of the page, select edit payment method, then check if your payment method is set to none. That way you will be using your iTunes credits from now on...if u run out..then it will ask you your credit card cause it will know u have one...or it will ask u to redeem an iTunes card.

  • Making purchase with itunes gift card

    following instuctions on itunes gift card.open itunes and click itunes store.click redeem.enter code.download your entertainment. i went to istore music and tried to buy song but it keeps taking me to billing info.it shows my credit at the top of the page but it just keeps taking me to billing info. could someone plse help thanks

    OK

  • Sick and tired of all the problems with itunes gift card codes.HELP me get this thing to exectp the stupid code!!!

    Stop this insanity!! These gift card problems need to be sorted out or we are done with itunes all together.

    Stop this insanity!!
    You're not talking directly to Apple folks here, nord. We're a user-to-user troubleshooting forum.
    If you want to guarantee that an Apple person hears you, you could try using the iTunes product feedback form. Here's a link to that:
    http://www.apple.com/feedback/itunesapp.html
    Just checking (while you're here) ... have you contacted the iTunes Store about your particular gift card issue, as per the following document?
    iTunes Store: Invalid, inactive, or illegible codes
    ... or are you having a different sort of trouble with your gift card?

  • Why I cant buy In-App Purchases with iTunes Gift Card?

    Why I can't buy In-App Purchases such as (Gems in Clash of Clans) or (Crystal in LINE Cookie Run)
    It says 'Contact Apple Support'

    Well, we wouldn't know. This is a user to user support forum. You are going to have to contact iTunes Support as instructed:
    iTunes Support WorldWide
    Cheers,
    GB

  • Purchased iTunes gift cards and when trying to activate they say invalid.  How to I redeem?

    I purchased 3 iTunes gift cards and when trying to redeem, it says that they are invalid. I receipt of purchase that the cards were activated. Help, what do I do?

    Were the iTunes cards issued in the same country as your account is based (they are only valid in their country of issue) ? If they were and this page doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the fronts and backs of the cards, and possibly their receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • Not able to sign up for iTunes Match with iTunes Gift Card

    Last night I purchased $30.00 worth of iTunes Gift cards , redeemed the cards against my iTunes account and attempted to sign up for the iTunes Match ($24.99 per year) only to find out that I must provide a credit card on file before they will allow me to sign up.  I never imaged that Apple would require a credit card on file. One of the reasons that I chose Apple products was the ability to purchase with iTunes Gift cards to reduce my risk of fraud when the account become compromised . 
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    Apple to just let you know that I have a Microsoft XBOX Live membership that I purchase a Live gift card once a year to renew my subscription.  I can’t believe that Microsoft can figure out how to provide customers a better user experience that Apple.    
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    Thank you,
    The Next Steve Jobs
    PS  If any one over there knows a way around this please let me know. 

    I've been through the same ordeal. I wanted to renew my iTunes Match service, had over $100 credit in the iTunes Store, but wasn't able to use that credit to pay for the renewal. Apple requires you have a valid, working credit card on file to renew for some reason. But once you put in a credit card, the charge is actually taken from your store credit, not the credit card. So, it's very odd and doesn't make any sense to me, either. But there's no way around it without a credit card, that's what Apple Support told me when I contacted them about this same issue.

  • Buying ITunes gift cards and shipping them to the Gulf

    I am interested in purchasing "x" ITunes gift cards and shipping them to one of the countries in the Gulf like Qatar, Dubai, or Abu Dhabi. My question to you is, is that possible without running into any legal issues or so forth? If so, please let me know if I can just go ahead and purchase the quanity I desire off the store and ship them to a company in the gulf or if there is something else I need to do such as contacting someone. Thanks.
    From,
    A friendly community member

    You mentioned, "to be able to buy from another country's store you need a valid billing address in that country and be in that country when purchasing from it." Are you referring to making purchases from the ITunes store? Or are you saying that in order for me to make purchases from the Apple store, I have to be in the United States to do so?
    I would appreciate it if you could explain a little bit more about the last part of your response, "are there other music purchases download sites that you have access to, or you can copy your own CDs via your computer's iTunes." I am interested in this too. Thanks.

  • TS1292 I have a itunes gift card and I am unable to activate the card and the store clerk did not give me a reciept, what should I do to redeem my gift card?

    I purchased an itunes gift card and I am unable to activate the card and I have misplaced my reciept, what should I do to activate my gift card?

    Very very likely that tax is applicable and tax is more than $0.01. You need to add a payment method for the tax. If you add a credit card, the girft card balance will be used up first.

  • I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

    I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

    Very very likely that tax is applicable and tax is more than $0.01. You need to add a payment method for the tax. If you add a credit card, the girft card balance will be used up first.

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