Purchases Disappear from iPad after Downloading

Movies and TV shows that I download from my "purchases" section in account onto my iPad disappear when I try to play them.  Here are a couple of notes of what happens to me.
-I download them from icloud
-I try to play them and when I do they go back to the menu screen
-After that the items disappear altogether or the video app crashes
Has this happened to anyone else? Has this happened to anyone who has download through iTunes and not iCloud. Thanks for reading and I hope that this makes sense.

did you backup your device either to iTunes or icloud?  IF you did then restore your device from your backup.
Where you syncing to a different computer than the one you normally sync to?

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