Purchases in App Store Not Going Through

I have a brand new MacBook and when I try to purchase apps from the MacBook App store it looks like everything is working okay but after making the purchase and filling in my Apple ID password nothing happens and the apps I have purchased are not to be found on the Apps folder, not on the desktop and not in the Dowloads window. Purchases are not showing up on my bank account either. Help please.

Hi,
Email MAS Customer Support here.
And troubleshooting help here.
Carolyn

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