Purchases not showing on Available Downloads and not present anywhere on my PC

I have a couple problems with an album and a song not showing up anywhere on my PC, but it says Purchased in the Store. The album is Wishmaster and the lone song is "While Your Lips are Still Red" each by Nightwish. I'd even be happy to purchase them again, I just want the music.

Downloading past purchases from the iTunes ... - Support - Apple

Similar Messages

I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get

I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get my music and don't even see available downloads in the iTunes Store

Check this link, http://www.apple.com/support/itunes/ and go to the contact page.
Sorry, here you go https://ssl.apple.com/emea/support/itunes/contact.html
Message was edited by: ChrisJ4203

Cant access purchased book it says i downloaded and icon shows but it wont play or show up on menu bar im about to scream, cant access purchased book it says i downloaded and icon shows but it wont play or show up on menu bar im about to scream

cant access purchased book it says i downloaded and icon shows but it wont play or show up on menu bar im about to scream, cant access purchased book it says i downloaded and icon shows but it wont play or show up on menu bar im about to scream

ps when syncing it jumps through steps 1 - 4 real fast, i seem to remeber iphone showing the number of tracks transferring and names, but i see nothing? then it sits on 5 saying "waiting for changes to be applied"

I downloaded a movie on itunes and turned my computer off and when i turned it back on the movie wasnt there so i went to re download and it says check for available download and it still won't let me down load it. what do i do?

i downloaded a movie on itunes and turned my computer off and when i turned it back on the movie wasnt there so i went to re download and it says check for available download and it still won't let me down load it. what do i do?

Hi runner_girl7585,
Thanks for using Apple Support Communities. If you weren't ever able to watch your rental movie, you can report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

I tried to submit my podcast but showed difficulty in downloading and later showed already submitted please help!

I tried to submit my podcast but showed difficulty in downloading and later showed already submitted please help!

If your podcast was submitted but rejected for any reason then the automated part of the submissions process will give you that error despite the rejection - I assume it's a bug. The workaround is to change the title slightly.
But if they had difficulty downloading (what? - the feed, or the episodes - didn't they say) then you have a technical problem you need to address. Obviously I can't advise any further unless you care to post your feed URL.

Mobile hotspot option not present ANYWHERE!

hello I bought my iPhone 6 plus from UAE and it is a 64 gb model running on IOS 8.1.2 and whenever I try to use my mobile hotspot option it is not present ANYWHERE I tried to find it in the cellular data option but it's not present over their nor is it on the setting option home screen pls help

I Asked my carrier and they are saying that we don't handle any mobile hotspot options and this might be originated from your mobile device.

HT201210 Hello, I wonder if you can help me. My iphone will not restore. I have downloaded all available downloads and the software and firmware restore was almost complete when the message similar to 'iphone restore failed' appeared. I cannot make or rec

Hello, I wonder if you can help me. My iphone will not restore. iphone prompted restore in itunes I have downloaded all available Apple downloads and the iphone software and firmware restore was almost complete when the message similar to 'iphone restore failed' appeared. I cannot make or receive call

Hi, Mangy1.
Thank you for using Apple Support Communities.
Here is the best resource when experiencing issues restoring your iPhone.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If the issue still persists, please reply back with the exact error message received.
Cheers,
Jason H.

I downloaded a song on my iPhone and iTunes did not update to my PC. In iTunes, went to Store - Available Downloads and I got a message saying there was no music to update... Any suggestions?? Thanks!

I downloaded a song on my iPhone and iTunes did not update it to my PC. I went to Store -> Check for avialable downloads, and I got a message saying there was no music from my iPhone to sync to my computer... Any suggestions?? Thanks!

I also live in the United States so redownloading shouldn't be a problem.

How do I delete a tv show that I accidentally purchased? It is partially downloaded and takes up too much space on my iPad.

How do I delete a tv show that I accidentally purchases? It is partially downloaded. It will take up to much space on my iPad. I don't care about the charge for the show- I just want to get rid of it. Thanks

Let it download, then delete it.

All Driver links on T400 driver matrix page show "No available downloads"

Went to the Lenovo Support & Downloads page and followed the links until I got to the matrix for the T400 (Drivers and software - ThinkPad R400, R500 and T400). Each type (BIOS, Network Drivers, ...) has the text "No available downloads" in the space for "File link". Something wrong with this service today?

Confirmed here. Scary.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

Rented 2 movies, watched one, second one kept downloading for 3 days and finally failed. I was charged for it, it never downloaded, cannot be found in "Available Downloads" and "report a problem" page NEVER loads, no email contact. Please help

Rented 2 movies, watched one, second one kept downloading for 3 days and finally failed. I was charged for it, it never downloaded, cannot be found in "Available Downloads".
When you go to "Report a problem" next to the item (Great Gatsby) on the email invoice or on the online account - it takes you to online support - if you elect problems with iTune downloads the page NEVER opens... no email contact. Please help

This is bad - I have an Apple automated response that they got my report on 12/6, 12/10 and 12/14, and I haven't heard anything from them since the 6th when I got one reply that told me to do things I tried before reporting the problem. Between the 6th and 10th I replied to their response 4 times and they ignored me, forcing me to report a problem with two more items that wont download but getting no response.
How do they get away with this kind of behavior, especially for someone with FIVE Core 2 Duo macs and thousands of dollars of of iTunes store purchases? I'm getting really ******.

Help! I already purchased music, but I clicked download and it purchased them again.

Ok so theres music that I already purchased on my itunes, and I went to my purchases and hit the download button because the albums all had the icloud symbol on them and it never allows me to play the music on my phone or laptop. Anyway, I hit download and it like bought them all again! So I'm trying to figure out who I can contact to get my money back. Thanks! <3

Click here and ask the iTunes Store staff for a refund. If they got charged to a credit card, you can also contact the card’s issuer and dispute the charge.
(116882)

HT1222 7.0.6 has started to download days ago and seems to have malfunctioned. Showing as still downloading and can not open sites through my emails eg Tesco email can not access by tapping screen etc. what can I do?

Hi, I need advice - 7.0.6 security update has been showing as downloading for days, obviously malfunctioned. Can not open email links etc and don't know how to cancel as not responding. What can I do?

Hi Glennie,
Please see: http://support.apple.com/kb/HT1808 which should be of assistance to you.
Regards,
Steve

HT201272 If I already downloaded my songs then accidentally deleted them from my computer, how can I redownload them? Itunes store shows them as downloaded and unless I go through and try and repurchase each song individually, it wont let me redownload. h

How ccan I redownload my music to the same computer. Downloaded, then deleted, now i tunes won't let me redownload, because I already downloaded. If I go through and try and repurchase the songs it will download them for me but I don't want to have to do that 250 times.

You need to delete the broken entries first, then the tracks will show up with the iCloud download symbols in your purchased histroy and IIRC you can download them all in one go.
tt2

HT4009 I made an In-App purchase, but the product never downloaded and I was charged for it.

What do I do now? I do not want to pay $19 for help on a $4.99 purchase.

Hey there rjcj5600,
It sounds like you made an in app purchase and have been charged, but have not received the item. I would reach out to our iTunes Store support directly with this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Thank you for using Apple Support Communities.
All the best,
Sterling

Purchases not showing on Available Downloads and not present anywhere on my PC

Similar Messages

Maybe you are looking for