Purchases page keeps crashing, I had to reset my device and I would to reload apps help
I had to reset my device after last software update, I got back some of my purchased apps but since it had been awhile since I actually synced to my PC i lost a ton. Like 300 apps. Every time I go to the "purchased" section of the App Store my device crashes back the home screen. Does the same thing on my ipad2. However my iPad 1 still running the old software will show me some but it also crashes after 5-6 pages worth. Is anyone else having this problem? Is Apple aware and will it be fixed? Is there anything I can do?
Thanks
Did all of that - my apple account shows my updated email and password. The problem arose when apple didn't recognize my password, probably my fault, and prompted me to update my password. So I clicked on send an email to my account to reset my password. The problem is that apple sent it to a defunct email. But when I did the updated password it sent the confirmation to my current email. So it's a bug in the system that appears to be unfixable...
But I still hate apple online support. Most of the time I cannot get an answer to my question. And no, these are not generally obscure questions (which my current issue may be). It's like a poor search engine on a cheap website. It provides a ton of results but none of them related to the actual query. Perhaps apple could hire google to run their online help program...
Fortunately apple has the genius bar. They always get to the heart of the issue and fix it rather quickly - and several apple profs have noted they continually hear that online help is an issue...
<Edited by Host>
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Welcome to the Support Communities!
The article below will show you how to review your account and report any issues to the iTunes Store:
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http://support.apple.com/kb/ht2727
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OS & all apps are updated ..try these steps
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Yes.
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