Purchases Songs Missing?

Hello, Quick question about some bought songs. I bought 4 albums off of i-tunes. I recently just deleted my library and reloaded it back. All of the 4 albums are gone and they don't even show up under the purchased tab. Anybody know how to get the songs back to the list?

Are you sure that these songs were included in your backup before you deleted your library?

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Why are most of my purchased songs missing

Many of my purchased songs are missing. How do I contact Apple to find out what has happened.
I checked in my account and in the cloud section and they are not in there either.

If you've moved countries since buying them, of if the rights-holder has removed them from the store, then you won't be able to redownload them. If they are still in the store then check to see if they are hidden : iTunes Store: Hiding and unhiding purchases.
If they aren't hidden and are still in the store (and it's the versions that you bought that are in the store) then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/
If you have changed countries or if they are no longer in the store then have you got copies of them on your backup of your downloads/library ? Ideally you'd be keeping and maintaining a backup of all of your downloads, any item could be removed from the store at any time, and you are only guaranteed one download of each item.

Why are only 2 songs missing from my Purchased playlist?

here's another weird missing purchased song issue: in itunes on left side under store, there is the pre-set purchased playlist with the right click menu with the entry to check for available downloads - it is showing 90 songs. Same as on my iPhone's purchased playlist. Here is the problem - I created a new smart playlist per the previous discussions here and it is showing 92 songs - I went onto my account to check the itunes store and the 92 songs are there and the 92 songs are also downloaded to my itunes library on my PC. Not one of them is hidden - I have others hidden but not these 2. they are not in the cloud, they have been downloaded to both PC and phone and they will appear in other playlists and play fine. For some reason, the pre-set Purchased playlist under the store menu is not picking up that these 2 songs were purchased but my smart playlist is! Both are on the same account ID, one from 2013 and one from just last month! This is clearly an issue with certain flag not being set in a database somewhere, but why just these two? It is not affecting my ability to sync or play these songs since I have them in my new smart playlist - just an odd thing that makes me wonder why and if it can be corrected. ooops - this is PC iTunes not Mac - can't change it - sorry!

Hi Pugs lover,
If you are missing songs from an album but the iTunes Store is showing those tracks as Purchased, you may want to see if it will allow you to redownload them. You may find the following article helpful:
Apple Support: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Regards,
- Brenden

Redownloaded purchased songs are missing some metadata

i bought resently some songs/albums in iTunes in Germany ...
i want have a save back up method for these puchased stuff ... so i tested the redownloading from purchased song over the account and the cloudsymbol both ...
always i end up with files that missing some parts of the metadata thats shown when you click "get info" in a song ...
sometimes the Copyright from the Label is missing ... than i redownloaded again and the copyrightinfo is there but no e-mail adress and purchase date ... some times all three is missing ...
is that a known problem? ... so icloud ist useless for back up because u cant get the original "flawless" purchased file back ...
have others these problems?

I have this same problem.

Album covers missing or mixed up on iPhone/iPad after 4.3.5 update. Only purchased songs affected. What can I do to solve this issue?

Album covers missing or mixed up on iPhone/iPad after 4.3.5 update. Only purchased songs affected. What can I do to solve this issue?

Yes but there's no point doing it here. As the Terms of Use make quite clear this is a User to User forum. It's Users like you talking to other Users. It's not a channel to communicate with Apple.
Regards
TD

I've recently purchased an album, but it has not fully download.there is two songs missing. How can I download these two tracks? Please.

I've recently purchased an album, but it has not fully download.there is two songs missing. How can I download these two tracks? Please.

iTunes Store > Purchased > Music > Not on this computer.
tt2

Missing purchased songs in Library

Hi there,
after i purchase an album, i only can see this in my purchased songs, but i cant find it in my library/mediathek. There is no entry.
Can anyone help me ?
Greetinx
M.

The "purchased" playlist is automatically generated only when purchases are made on any particular computer and those purchases are automatically added to it. It is not a Smart Playlist that automatically picks up old purchases if you transfer the library to a new computer. You can easily drag-n-drop anything you want into the playlist, though.

HT4759 Why when I got my new computer now using windows 8. I lost all my playlists and my purchased song list. Im missing so much music....I downloaded Itunes onto the new computer, I logged into my account w/ my apple ID expecting all my stuff to be as i

My issue is just with itunes....not my ipod... Ive been afraid to plug my ipod in to charge it incase it automatically sincs with the Itunes I have now on my new computer since this itunes is empty of my purchased songs and self made playlists. I dont want my ipod erased! I just dont understand why I cant get someone on the phone with their support service with out a serial number?! Itunes does not have a serial number that I can find. I just want my account to be as it was on my old computer. I very much dont want to lose all my music

From the OP: "My old computer got a virus and when that happened all my music was lost. "
They don't have the music on their computer so they cannot transfer the iTunes folder, from the computer to their iPod and then to the new computer. And if they try to enable disk use on the iPod it will erase all the music that is on it. The method you cited is moving the files in a data format using the iPod as a flash drive. It doesn't work if they are in music format. That is why I suggested Yamipod.

Re-download purchased song with missing content

How do I re-download a purchased song which apparently completed, but download only contains 3+ minutes of song which is over 4??

Depending upon what country that you are in then try deleting the song from your iTunes library and then redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes. If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

Itunes has deleted my downloaded music. I still have my purchased songs in my library and I still have my downloaded music on my computer but the downloaded songs don't show up in my library. How do I fix this?

itunes has removed my downloaded music from my library. I still have all of my purchased songs and videos but the downloaded songs are missing. I still have the downloaded songs on my cpu just not in my itunes library anymore. How do I get these songs back in my itunes library?

Copy them from the other user account you were logged in with to your own account. Or if you are using iTunes 10.3 or later and live in the use, redownload them via iCloud beta. See this article for more information.
http://support.apple.com/kb/ht2519
B-rock

I have songs missing on iTunes but they are on my iPhone. How can I copy from the iPhone into iTunes on my mac air

I have songs missing from my iTunes on the computer but they are on my iPhone 3s and my iPad mini. How can I get them into iTunes so they are in my library.?I have the latest iTunes on my commuter. Thanks for any suggestions.

If they were purchased from iTunes then connect the phone to your Mac's iTunes and the File > Devices > Transfer Purchases should copy them over. If they came from other sources (e.g. copied from CDs) then you will need a third-party program on your Mac to copy them back - there are some listed half-way down this page : Recover your iTunes library from your iPod or iOS device.
If by 'missing' you mean that you have them listed in the Music part of your iTunes library but get the 'would you like to locate' message when trying to play them then you will need to delete them from there for the Transfer Purchases to work - otherwise that will see those entries in your library and assume that you still have them somewhere and not copy them back.

New iPod Touch, won't sync purchased songs from iTunes library on new "authorized" laptop.

I must have missed a step. My old windows laptop died. Tried syncing iTunes library from old laptop to new iPod touch. Didn't work. Downloaded iTunes to new windows laptop. Logged into iTunes from new laptop and Authorized new windows laptop. Uploaded a few CDs into new laptop's iTunes library. Old purchased songs appeared on new laptop, however only uploaded songs from CDs will sync to new iPod touch.
Help!

See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

HT5622 Recently Purchased Songs Not Showing Up In Cloud

So I got a new computer for my birthday and decided to put on Itunes for me and my girlfriend to use. I have a huge library so I wanted to get it all redownloaded from itunes. I downloaded my songs from the cloud and noticed many were missing (recently purchased songs that I had bought over the summer, now its winter).
I know the songs are still in the cloud: Lindsey Stirling "Shadows" (example) yet it says I havent purchased it...but I know I have...
Why does itunes say I haven't purchased them and why am I not getting them back?

on the computers itunes click on the iTunes Store.
then click Purchased under quick links on the right.
you can then select Not In My Library and download anything you're missing from there.

IPod Photo won't display album artwork for purchased songs

I bought some songs on the ITunes Music Store, and I can see the album artwork on the ITunes, I can also see in my IPod the artwork for most of the songs that I've downloaded, but I CAN'T see the artwork for those recently purchased.
I also noticed that when I purchased songs I had a duplicated file for each one of them, stored in \iTunes\iTunes Music\ and \My Downloads\ respectively, so I deleted the copies from \My Downloads\
Bottom line is, I can see all the album artwork in my iTunes, but my iPod Photo won't display some of it (specifically, the songs that I purchased)

Probably, the easiest way to resolve this is to copy the artwork from one song on an album and paste it into every song on that album.
In your iTunes Library, choose an album that has artwork issues; choose one track that has the artwork and copy it. Then:
the slightly longer method is to check each song individually, until you find the one with the missing artwork. Paste (the copy previously made) from one of the other tracks on the album.
a slightly quicker method is to highlight all the songs on that album (make sure it is just that one album) and paste the artwork into the box.
Sync the iPod with your iTunes Library.

Replacing purchased songs after a house fire destroyed everything?

I had a house fire a few months back and it destroyed everything that was electronic. I had around 320 purchased songs from itunes on my desktop, laptop, iphone, and I had my documents and songs backed up on an external hard drive. The fire destroyed all of those items. I was able to re-download purchased apps for free but I'm running into trouble with replacing my purchased songs. Has anyone had any luck arranging this? I did everything I could think of to protect my files but the fire won.

You're drilling down to the wrong thing, then.
Go into the part about itunes music and then choose lost or missing purchases.
THere will be an email button near the top right when you get to the correct place. They don't make it easy.
Bummer about the fire!

Purchases Songs Missing?

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