Purchasing Creative Cloud in Non-Supported Regions

I live in the country with no creative cloud service, can I buy a copy from the countries that are available?

I don't think this is possible unless you have residence and a credit card associated with an address within a country in which it is available.
-Dave

Similar Messages

  • I just purchased creative cloud, but my operating system does not support download. How can this be updated?

    I just purchased creative cloud, but my operating system does not support download. How can this be updated?

    Swelte82 what operating system are you using?  You will need to meet the minimum system requirements in order to install.  You can find the system requirements at System requirements | Creative Cloud.

  • Purchased Creative Cloud complete on Black Friday for $40/mo, I've been charged twice and can't find out how to license my trial. PLEASE HELP!

    I signed up and purchased a discount plan of Creative Cloud Complete for $40/mo for the first year on Black Friday (11/28/14). I downloaded the Creative Cloud desktop app as well as Lightroom and Photoshop a few days later when my new computer came in. They have both reached the trial limit (I'm not even sure why it put me as a trial when I had already purchased Creative Cloud Complete). Since then I have downloaded and installed AE and PR and they have about 15 days left on the trial. My account has now been charged $40 twice. The first time was on 11/28/14 when I signed up, and the second time was on 12/29/14. Both were for the amount of $39.99. When I log into my Adobe Creative Cloud account online, it's asking me if I'm "ready to buy?". Why does it say this if I have already purchased a plan? How do I get the information to license all of the software? Nowhere in my account settings can I find a way to license all of the Creative Cloud programs I have installed. Please help! I have tons of projects I need to be working on and cannot afford any delays!
    PC - Dell XPS 8700
    Windows 8.1
    Thanks!
    Wesley Bower
    [email protected]

    Sign in, activation, or connection errors | CS5.5 and later
    For your payment issues you will have to contact ales support.
    Mylenium

  • I just purchased Creative Cloud, but it won't let me down load the app I paid for

    I just purchased Creative Cloud Photo and it won't let me down load the apps, let alone even let me get to the page to down load.

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -and try some steps such as changing browsers and turning off your firewall for downloads
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I double purchase Creative Cloud Photography plan, I want to cancel one.

    Hi,
    I just purchased Creative Cloud Photography plan, but I can not open my photoshop program, I didn't notice that I should wait about 15 minutes to get the subscription works.
    So I purchase again the same subscription. Now I have double subscription for Creative Cloud Photography plan. I want to cancel one.
    Anyone can hel how to do this?
    Thank you,
    Alex

    Its settled now, and i already charged double for same software.
    I call the customer support, send them a message many times, and my request status is WITHDRAWN because
    "Your support case was cancelled because we did not receive a response
    from you"
    How come you guys cant solve this kind of problem?

  • When you purchase Creative Cloud, what version of InDesign are your purchasing?

    When you purchase Creative Cloud, what version of InDesign are your purchasing?

    Hi arr1976,
    If you wish to learn, you should sign up for InDesign- CC2014  as it is the latest of all and enable you to use all the new features.
    We also have phone support for InDesign CC2014 in case you face any trouble with it, for CS6 and CS5 we do have phone support, their support is only available through Forums and Chat.
    For more info on InDesign CC2014 check the links below.
    InDesign Help | New features summary 
    InDesign Help | InDesign Help 
    I would recommend if you could use Indesign CC2014  as trial from the link below.
    Download trial : https://creative.adobe.com/products/download/indesign
    Download help: Creative Cloud Help | Install, update, or uninstall apps
    Purchase plans: Creative Cloud pricing and membership plans | Adobe Creative Cloud
    InDesign with annual commitment $19.99/mo : https://creative.adobe.com/join/single_app/year/indesign
    InDesign without  annual commitment $29.99/mo: https://creative.adobe.com/join/single_app/month/indesign
    InDesign with annual commitment $239.88/Yr: https://creative.adobe.com/join/single_app/annual_pmt/indesign
    Please revert in case you have further query.
    Thanks,
    Atul Saini

  • I've purchased creativ cloud and until now has not been activated Plan

    I've purchased creativ cloud and until now has not been activated Plan

    Sign in, activation, or connection errors | CS5.5 and later
    For anything else contact support directly by web chat.
    Mylenium

  • Installazione di creative cloud desktop non riuscita

    scarico creativecloudset e lo faccio partire. La barra di download avanza fino alla fine ma mi viene indicato il messaggio "sono stati riscontrati i seguenti errori. Installazione di creative cloud desktop non riuscita".
    Come devo procedere?
    Grazie

    Hi Cisoooo,
    Trial version can not be re-downloaded on the same machine even after the system format. So, I'd suggest you to purchase the Creative Cloud and start using it on your machine.
    For Error :1 Re: creative cloud desktop failed to install
    Thanks!
    Eshant

  • Adobe Creative Cloud does not support Bootcamp by Apple IOS operating system, but does work with boot camp Win 8.1 why"

    Adobe Creative Cloud does not support APPLE latest IOS operating system, but does allow Windows 8.1 to be accepted. This seems a shame to me, as
    Apple IOS is the leader in graphics, photography. The advertising states it is usable under both APPLE IOS and Microsoft 8.1 windows operating systems. Adobe Support Chat Sooraj tells me on 02/19/2015 that i must buy two computers to have it operate on both operating systems. Adobe will not support apple's Boot CAMP allowing both operating systems.
    i love the apple product and love the ADOBE Photoshop CC, but it simply does now work with an apple keyboard and a WiN operating system. .[email protected]  Adobe Creative Cloud

    In Thehatters defence, this was initially posted in the MacbookPro forum and then moved to Boot Camp,
    If you have any joy solving your trackpad device driver issue, feel free to post here (there might be a similar fix for my  wireless adapter device)
    Thanks

  • I purchased Creative Cloud single-app membership for Dreamweaver. Can I download this app on both my desktop and laptop?

    I purchased Creative Cloud single-app membership for Dreamweaver. Can I download this app on both my desktop and laptop?

    Yes, maximum of two activations at any one time.
    Creative Cloud Help | Creative Cloud / Common Questions
    "Can I use the software I download from Creative Cloud on more than one machine?"

  • Trouble with newly purchased Creative Cloud Team

    I just purchased Creative Cloud Team with 5 seats.  When we go to download the different applications, some only say "TRY".  WHAT IS UP WITH THIS?!?! 
    I get Premiere and After Effects, but Photoshop only has a "TRY" button.  My coworker isn't even seeing Premiere in his options!  What is going on here?!
    Someone, please help.
    Thanks.

    No worries, just follow some extra steps.
    Did you assign seats to your coworkers ?
    You have to log-in with the email and password of the Team manager; probably the one who purchased it - you as well ? Then look for the button to manage your team (assigning seats by inviting probably yourself and other users). Don't forget they all (you included) need to click the Acceptance link in the invitation email they received ! After that, the application buttons will display "Install".
    http://helpx.adobe.com/creative-cloud/help/manage-creative-cloud-teams-membership.html

  • Is there a way to purchase creative cloud without a ever renewing yearly contract?

    I graduate in about 6 months and need cs6 master suite but the terms of the contract say if I don't cancel, which may be hard because I will be joining the military, that it will be renewed automatically and I am wondering if there is a way to avoid that. So as to avoid paying for a product that I am not using is there a way to purchase creative cloud without an ever renewing yearly contract?

    Options are to sign up for a month-to-month plan, or you can purchase a 3-month redemption card from a reseller like Amazon.

  • I purchased creative cloud when I purchased my laptop, I've since had to put in a new hard drive.  How do I reinstall the programs on my new hard drive?

    I purchased creative cloud when I purchased my laptop, I've since had to put in a new hard drive.  How do I reinstall the programs on my new hard drive?

    Creative Cloud Help / Sign out, Sign in | Creative Cloud desktop app
    http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    Creative Cloud Help / Install, update, or uninstall apps
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Installing Creative Cloud Apps
    http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

  • Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition

    Hi.
    I had PhotoShop CS6 trial, which expired.
    I have purchased Creative Cloud student edition, I receive a message that my PhotoShop trial has expired.
    I am prompted to purchase the product to extend it, or type in the product's serial number
    (I never received a serial number.)
    I paid for Creative Cloud and have an order number, I should not be having this issue. 
    I have uninstalled and reinstalled PhotoShop CS6 multiple times, I also use DreamWeaver and am fearful that I will encounter the same issue. How can I use the Photoshop CS6 after I have paid for it?
    Curonda in Milwaukee, WI.

    Hi.
    The trial expired 2 weeks ago - Monday.
    I purchased the Cloud Yesterday, also 2 weeks ago Monday 10/15/2012.
    I purchased it twice thinking 1 purchase did not complete.
    I still will need to request a refund for 1, I've been too busy between, work, school, and kid. I'm at work now.
    Miss Curonda
    ...Remember, happiness is not a mood its a decision.
    Date: Thu, 25 Oct 2012 05:59:51 -0600
    From: [email protected]
    To: [email protected]
    Subject: Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition
    Re: Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition created by Nikhil Bisne in Trial Download & Install FAQ - View the full discussion
    Curonda,
    Can you let us know the date when your trial expired and when you bought the Creative Cloud Subscription?
    Thanks
    Nikhil
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4799512#4799512
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  • Purchasing Creative Cloud in a country where it is not available

    I live in Bangladesh, a country where Adobe Creative Cloud is not available for purchase. Many people here who need it use the crack version. However, I would like to be able to use the version Adobe is offering on its site. Would it be possible for me to get a friend who lives in a country where Creative Cloud is available for purchase, purchase Creative Cloud for me using an email address I use so that I can get to use it instead of my friend? Will it work that way or will Adobe detect that someone from a country Creative Cloud is not available in using their product and thus restrict my usage? If they do restrict my usage as a result of this workaround, then what is the solution for me? How can I purchase Creative Cloud from Adobe site? Please help.

    Okay, found another link about resellers:
    http://adobedealreg.force.com/PartnerSearch?lang=en#
    And it says that there are no resellers in my country.
    What solution is available for me now? Please read the original post and let me know whether the idea I presented there is feasible.

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