Purchasing from a military installation Authorized Reseller
So I bought a iMac from an authorized reseller, the local PX (military store on post), in Dec 2012. The Apple store is an hour drive and the PX is a 5 min walk, I was thinking convenience, plus the price was right. Just a couple weeks ago my mouse went haywire and would no longer function. I stopped by the PX and asked the clerk what to do and I was told to take it to the Apple store for repairs. After making the journey, they politely informed me that my device was no longer under warranty?!? I produced my receipt and after looking it over I was informed that the warranty for Apple products sold through an authorized reseller begins on the day the RESELLER purchases the product. Although this didn't make any sense to me, the blue shirted Apple guy said there was only a couple things I could do: go back and resolve the issue with the Reseller or buy a new mouse. I did some online searching, but because my "warranty has expired" I can no longer talk to Applecare for free. the only thing I found was a site that allowed me to upload my receipt for verification upon which my account would supposely be updated, I sent that receipt once three weeks ago and again two weeks ago, neither of which has received any response. So I am writing mainly to warn future purchasers of Apple products to be forewarned that buying from an authorized reseller is a HUGE hassle if anything goes wrong and also to ask the users of these communities if they have any advice on how to get my mouse repaired... in hindsight I should have just bought the replacement mouse for $70 and saved myself the time and travel.... I expected more Apple....
Unfortunately, that Apple policy has been in place for quite some time; if you buy from a reseller (especially if the product is not the "latest/brand new/just released" model), you need to register it with Apple to - in effect - change the start of the warranty. If the product has been sitting at the reseller for some time, Apple will want to see proof of purchase; after sending that, you would have been able to have your machine registered for the warranty beginning with your purchase date. I've had to do this a couple of times - it's a bit of a pain, but it works, and the warranty is then in place.
As to your current situation, do try deggie's suggestion.
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Hello!
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System
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[ Name] Microsoft-Windows-Security-SPP
[ Guid] {E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}
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[ Qualifiers] 32768
Version 0
Level 3
Task 0
Opcode 0
Keywords 0x80000000000000
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[ SystemTime] 2014-08-13T04:35:49.000000000Z
EventRecordID 80761
Correlation
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[ ProcessID] 0
[ ThreadID] 0
Channel Application
Computer Monzworks
Security
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why am I still getting this message after logging in? "This computer is no longer authorized for apps that are installed on the iPhone “*************s iPhone”. Would you like to authorize this computer for items purchased from the iTunes Store?" - after I have logged in and get the message that the computer is already authorized!!!?? - and then the above message pops up again?
Click here and follow the instructions.
(71175) -
I just purchased songs on itunes, I can play them on my windows 7, but when I try to sync the ipod, I get the error "This computer is no longer authorized to play purchased items on "Stephanie's ipod" Would you like to authorize this computer for purchases from the itunes store. When I authorize it, it says it is already authorized. Then the process starts all over again. Help.
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when i pluged in my ipod,computer start scanning,without finishing scan,it says"your computer is no more authorized for app that are installed in"yadav ipod",would you like to authorizes this computer for item purchased from itune" what should i do to fix this problem,,,
What the message says. In iTunes g the the Store tab in ther upper part of the screen and then clink on Authorize this computer.
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My itunes on my iMac for the passed few weeks now keeps on comming with the message "This computer is no longer authorized to play purchased items that are on the iPhone. Would you like to authorize this computer for items purchased from the iTunes Store?"
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while trying to sync with my iphone I recieve the message: This computer is no longer authorized for apps that are installed on the iPhone “Terri George’s iPhone”. Would you like to authorize this computer for items purchased from the iTunes Store? When I put in my password and hit authorize, I get a message telling me there was an unknown error (-50). Would love to sync today. Any help would be appreciated.
The -50 error is documented in this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
Here is a synopsis:
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
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I have authorized the computer but keeps giving me the message above.
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