Purchasing songs on Itunes

Whenever I try to purchase a song on itunes it says "We could not complete your itunes store request. An unknown error occurred (-9807).
There was an error in the itunes store. Please try again later.

Try Googling "itunes error 5002", but I would start with [this|http://docs.info.apple.com/article.html?artnum=93069].

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HT201272 I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else.

I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else. My phone is not syncing properly, I wanted to add another playlist to it that I created on my Mac. I pluged in my phone and made sure the playlist I wanted to add was checked to be on my phone when I synced.
The playlist I wanted to add was "Country." It is clearly checked. I also wanted to add the "Recently Added" playlist, which I also checked before sycing. Currently, my phone only has the "Purchased" playlist and my "All Songs" playlist on it. When I hit sync, iTunes added another playlist automatically added another playlist to the list above and checked it. It was titled "ALL SONGS 1" and had ten fewer songs in it than the playlist I had created, "ALL SONGS" had. This playlist, however does not show up on my phone after syncing, nor does "Country" or "Recently Added." (Every time I sync, another playlist is created as "ALL SONGS 2, 3, 4, etc.") One of the songs (I have not, yet checked the other songs) that I purchased from within iTunes Radio shows up in the "ALL SONGS 1" on this screen:
But does not show up anywhere else. This playlist does not show up anywhere but the two screens above. The ALL SONGS 1 or 2 playlists do not show up here:
When I search for those song in my library, it shows that I do not have them:
But if I go to the iTunes store, I get the play button and not the price of the song:
This is what things look like from my phone's side of things:
"Summertime Sadness," one of the songs I bought from iTunes Radio, does not show up in the iTunes store under purchased "All" or "Not on This iPhone"
But, it does show up under "Recent Purchases"
Also, this is what playlists are on my phone after syncing a million times:
Only what was on there before I started any of this. "Summertime Sadness" and the other songs I bought from inside iTunes Radio, do not show up in either of these playlists. Please, help me.

Hi Petrafin,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
You can download your purchases directly to your computer.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
- Judy

All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?

All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?

Are the songs playing whole in iTunes? if not download them again.
else read this Apple Support Article on your problem
Have a nice day!

I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again

I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again

If you are now in the US then you can only use the US store, so you should update the address on your account
Changing country : Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account.
Had you copied the songs over to your computer's iTunes library, do they show in the Music section on it ? You can copy purchases that you still have on your iPad over to your computer's iTunes library via the File > Devices > Transfer Purchases menu option

I've purchased songs thru iTunes Store and they will not sync to my iPhone 5. They show up as if they are in the cloud but wont download to my iPhone, Why?

So some of my purchased songs from iTunes are not syncing to my iPhone. Is there a setting or format issue? If so, how do I change it? The songs show up on my iPhone as if they synced, but do not play. There is an icon to the right saying it needs to be downloaded from iCloud and when I click it, it wont download.

See this older thread for a few possible solutions.
https://discussions.apple.com/thread/3924425?tstart=30
B-rock

I have purchased song from iTunes that I have in my iPad. I would like to transfer them onto my iPod. I use to have a laptop and could do it but do not have it any longer due to the fact I now have a iPad. Please help

I do I transfer songs for my purchased songs from iTunes into my iPad. I no longer have a laptop but have a iPad I I see my purchased songs in the IPad but do not know how to transfer them to the iPod. Please help.

If you have an iPod Touch running iOS 4.3.3 or later, you can download the songs in the purchased tab of iTunes on the iPod.
http://support.apple.com/kb/ht2519

How do you transfer purchased songs from itunes that you bought on your computer to your iphone? PLEASE HEP!!! :(

how do you transfer purchased songs from itunes that you bought on your computer to your iphone? PLEASE HEP!!!

Just follow the steps in this article:
www.apple.com/support/kb/ht1351

I purchased songs from Itunes store and I would like to record a CD to my parents with specific songs but when introduce the cd a message appears that the songs are not in MP3 format, how could I convert them?

I purchased songs from Itunes store and I would like to record a CD to my parents with specific songs but when introduce the cd a message appears that the songs are not in MP3 format, how could I convert them?

Hello
In itunes...preferences you can change the setting to import songs instead of mp4 to mp3. Afer changing this setting, right click to the songs and than you are able to convert to mp3. ths's it

I cannot play purchased songs in iTunes v11.0.1.12 or sync them to my iPhone and the songs are no longer available for downloard in iTunes store (so, I can't delete and download them again).

I cannot play purchased songs in iTunes v11.0.1.12 or sync them to my iPhone and the songs are no longer available for downloard in iTunes store (so, I can't delete and download them again).

carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read.

I recently purchased songs from itunes via my pc and I dont know how to get them onto my iphone? When I click the sync button it says I will lose all the music currently on my iphone.. Help :(

I recently purchased songs from itunes via my pc and I dont know how to get them onto my iphone? When I click the sync button it says I will lose all the music currently on my iphone.. Help

If you're syncing with a different iTunes library than the one you previously synced with, then there is no way around it. You're gonna loose the old data. The only way round it would be to make sure that all the music files on your iPhone is also in your iTunes library. If you still have access to the computer with the old library, you could copy the files on to an external harddrive, and then import them into your new iTunes library.
If it is in fact the same library, then the music currently on your iphone, is also in your itunes library. Just make sure that the artists/albums/playlists, or whatever you sync contains these tracks, that you allready have on your phone and don't want deleted. What i do is, i create a playlist specifically for my iPhone, and i set it up to only sync with this playlist. Whenever i hear a track from my iTunes library or buy a new track that i want on my phone, i just drag it to this playlist and next time i synchronize, it's there without deleting anything else.

I have been purchasing songs on itunes for a year. I just got a new computer and I synched my iphone to it. I had over 100 songs, now I have only 10. Where did my music go and how can I get it back?

I have been purchasing songs from itunes for the past year. I have over 100 songs. I recently got a new computer and I synched the iphone to it. I can't find 90% of my music. Where is it and how can I get it back? I checked itunes under purchased and it only shows 13 songs. Please help.

You can only sync with one computer. When you synced to the new computer it would have erased it and synced what was on the new computer.
You always need to have a backup, an iPhone is not a storage device.
When you get a new computer you need to transfer your library before syncing
If you don't have a backup you may be out of luck
The only thing would be if you're in the US and have access to the iCloud beta to reload purchases
http://support.apple.com/kb/ht2519

Purchase song on iTunes from 5c phone but can't play song on phone or mac

Purchased song on ITunes and entered correct apple id. song downloaded to iPhone 5C. Phone then synced with MacPro laptop on OS Mavericks latest version. This song will not play on phone or laptop. Get Info shows correct Apple ID. Whenever I try to play this song, get message this song is not authorized for this computer. I sign same Apple ID with correct password and get message Computer already authorized. When I click to play on same song again, get same message this song is not authorized for this computer. Song will not play on phone either. Just skips to next available song to play.

What is the exact text of the error dialog?
If I understand you correctly you are saying that you and your wife both use the same MacMini with seperate User Accounts. You each have your own iTunes Store Apple IDs. This could be a problem. One computer can only be associated with an Apple ID once every 90 days. This applies to using iTunes Match, automatic downloads and downloading past purchases. See this Apple KB article: http://support.apple.com/kb/HT4627?viewlocale=en_US&locale=en_US
Since you apparently had the MacMini associated to your Apple ID for iTunes Match, if your wife attempted to re-download anything from her purchase history she would have been prompted to associate the computer with her Apple ID, which it sounds like she did. At this time you must wait the 90 days before you may re-associate the MacMini with your Apple ID.

Error -50 when trying to purchase songs from itunes store

When I try to purchase songs from itunes store I get error -50 or the message that their is not internet connectivity (which is not the case).
Any suggestions for a way to fix this?

In the course of your troubleshooting to date, have you worked through the following document?
iTunes Store: "An unknown error occured (-9808)"

I can't copy purchased songs from iTunes onto my iPod on my new computer.

I have an HP Pavilion zd7000 notebook computer. It's used. It was given to me by a family member. I put my iPod software onto it. I can purchase songs from iTunes, and I can connect my iPod and play the music. However, when I tried to put a purchased song from iTunes onto my iPod, I was told that I wasn't allowed. Is there some sort of security thing I don't know about?

Welcome to Apple Discussions!
Are you sure your computer is authorized for this? This is probably your issue.
If you go to the "Advanced" tab on the top in iTunes, is there a "Deauthorize computer..." button or an "Authorize computer..." button? If there's an "authorize computer" link, then that is your issue. Authorize your computer, and you should be able to transfer iTMS purchased songs from iTunes to iPod.
For details, see this Apple article:
About iTMS authorization and deauthorization
I hope this helps you,
-Kylene
If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

Dear Apple community, some purchased songs from iTunes store are not shown in the album, how can I download them?

Dear Apple community, some purchased songs from iTunes store are not shown in the album, how can I download them?
I already looked through this: http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US
However my itunes does not display the 'library' icon. Some help would be greately appreciated!
Cheers!
Andy

Hello
In itunes...preferences you can change the setting to import songs instead of mp4 to mp3. Afer changing this setting, right click to the songs and than you are able to convert to mp3. ths's it

I purchased songs on itunes that dont show up on my new device. if i go to the itunes store, it says the song is purchased yet still doesnt show up on my itunes...

i purchased songs on itunes that dont show up on my new device. if i go to the itunes store, it says the song is purchased yet still doesnt show up on my itunes...

Click here and follow the instructions.
(115238)

Purchasing songs on Itunes

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