Purches could not be made. Help please.

Hey, when I want to buy something to a game it says "Your purchase could not be carried out if you want help, contact support for itunes on http://www.apple.com/support/itunes/ww/."
The problem is that the site isn't helping. I can't find the solution on the support site, so does anyone know what might be the problem?

Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
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