Purple/Pink screen when bringing Humax Youview box...

Hi all
A quick question.
Has any user successfully solved the problem of the "purple screen" when using an HDMI connection from the box
to the TV.
I am using a BT Humax box with a Samsung LCD flat screen TV.
I have upgraded my HDMI cable to a Triple Shielded cable but still have the problem
Thank you
Regards
Edward

I am now getting a pinkish pictures when I turn on my original you view box from hi eco mode.
Changing channels cures this.

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Original Humax Youview box - no picture.

Hi.
Over the month or so my Youview box has been behaving very oddly. When it wakes from sleep very often I get no picture and no sound. My TV says "no input" on the HDMI.
The box starts booting with the "Nearly ready" graphic showing... then when the TV picture should appear I get nothing. The remote still works though and I can change channels.
Sometimes it works fine. Sometimes turning it off and on again brings it to life. Sometimes the only thing that brings the box to life is to do a factory reset in maintance mode.
Maybe this is a software issue? Has anyone else experienced this, or do any of the mods know what my course of action should be?
Thanks!

Sorry for the late reply - I've been away... Couldn't see a link in your profile for "contact the mods".
I don't think is anything to do with the tuner, because the channel name and number are shown in the LED matrix display on the front of the Humax..
I had a bad night with the box last night, just decided randomly to stop showing the picture and cut off the sound. Put it into standby and back on again and everything would come back to life.. Tried it this morning and got the purple screen. Powered off with the switch on the back, waited a while. Turned back on, this time I'm getting nothing - not even the "nearly ready" screen... But as ever, the channels are still shown on the LED display and Ican change channels with the remote.
Looks like another maintance mode reset when I get home for work
Should I just try to get customer services to send me a new box? Is that how this works? Haha. Any further help/suggestions/ideas would be appreciated!
Thanks

2014 Mac Mini shows pink screen when waking

I have a 2014 3Ghz i7 mac mini which I have attempted to connect two different Asus monitors via two different HDMI cables in multiple configurations. Regardless of the connection combination when the mac awakes from sleep or from the screensaver (to show the login screen) the screen shows up as bright pink and I can barely make out the password box.
Turning off the monitor and turning it back on corrects the problem as does waiting about 10 seconds for the monitor to go out of sync and return. After this time the issue goes away until the computer sleeps or I enter the sleep saver again and have to re-login.
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I don’t know if this solves the pink screen problem, whatever it is. I’m not a techie so this is all I can offer.
I got my Mini end of December and the pink screen problem just started now. I had no pink screen until I went to change the Sleep / Wake settings. Then I started getting the pink screen with desktop barely showing through. So think when / if you changed your settings from the default. Maybe your problem started after that.
Returning settings to default doesn't fix it. I also tried to check / uncheck different sleep / wake settings, but didn't work either.
I have the latest Mac Mini 3 GHz
Intel Core i7, 16 GB RAM Yosemite 10.10.2.
External ASUS PA248 monitor via HDMI.
I know everyone has different set-ups with slight variations in the problem, but maybe this will help some people. It seem to have worked to solve the pink from appearing, but I don’t think it has solved he actual problem. At least if I have to go to my computer every half hour, I don’t have to wear out my monitor button by having to turn it on all the time just to get rid of the pink screen.
I know people want their Mini to sleep but for these instructions your Mini will have to remain awake all the time.
This is my monitor set up.
Screen saver set to go on in 10 minutes.
Monitor shuts off in 15 minutes.
The Mini stays on all the time, no sleep or wake cycles.
1. Go to ENERGY SAVINGS
2. The only thing I have checked is, “Prevent the computer from sleeping automatically when the display is off. Leave the rest unchecked".
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START UP OR WAKE and SLEEP settings.
Hit OK
Exit ENERGY SAVINGS.
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hi;
i capture data from webcam and store it in a quiktime file using H263 encoding.
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Hi dlawless,
Welcome and thanks for posting. This may have something to do with the HDMI connection but we'll need to take a closer look at this for you to be sure. Can you please drop me an email with your details? You'll get the 'contact us' link in my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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Solved!
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Many thanks for this - I had checked them previously, but switched off, unplugged everything and then reconnected - all up and working again. Best Rgds

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Hi,
I've got a minor problem. When using the YouView box, a teardrop-shaped overlay has appeared. The overlay will be static at times, and also jump slightly. It's not the first time this has happened, but I can't remembered what got rid of it the first time. This time, after starting in the top left, it's now migrated right to the middle of the screen.
Obviously I'd rather not reform a compete reset on the box (the last time it happened, I didn't), so any wisdom would be gratefully appreciated. Steps I've already performed:
Switching the box off at the mains
Leaving it off overnight
Switching between different HDMI cables
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Checking for software update, and rescanning for new TV channels.
Staring angrily at it.
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Thanks.
Solved!
Go to Solution.

UncleM1ch4el wrote:
Just a guess really but have you got anything plugged in the usb port? or registered a device on either apple or Android using the youview app. I mention this because the shape looks a bit like a large mouse pointer?
Thank you! Days of headscratching, all because of a USB charging hub plugged into the back of the box. The 'teardrop' may very well have been a mousepointer.
Thanks again!

What can I do? My whole screen is purple/pink on startup?

Last night my monitor was fine, nothing seemed to be wrong. This evening when I turned my computer on my whole screen was purple/pink on startup.

Hello @chyatt,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how your desktop computer displays a purple/pink screen on startup, and I would be happy to assist you in this matter!
I am providing you with some steps you can try below:
Step 1. Unplug the power cord from the back of the monitor and the wall
Step 2. Hold the power button down for at least one minute
Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
Step 4. Press the Menu button on the monitor
Step 5. Navigate to the Factory Reset option and select it
Step 6. Try a different cable connecting your monitor to your computer
If the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you for posting on the HP Forums. Have a great day!
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

New standard Bt vision box v Youview box

I am bit confused, I know BT vision is about to start giving Humax Youview box to it subscribers I thought this was to replace the old silver BT vision Boxs howevervier I notice that bt has already started supplying new ( black) BT vision box's. Are the youview box replacing the these black standard BT visions box or are both types still likely to be supplied. If the later what do you get on the black standard Bt vision that you can not get on the youview box?

The 1st generation BT Vision box was the grey one you refer to.
The 2nd generation BT Vision black box has been in use for a few years now.
There are suggestions that BT are testing a 3rd generation BT Vision HD box, but this is still under development and there are no official details on that yet.
The BT Youview HD box will be a separate thing. It is not designed to replace the BT Vision boxes. It gives those who want to make use of other non-BT Youview services an option to do that. However the BT Vision services via Youview will not be as comprehensive as those provided via the official BT Vision boxes.
See this BT help page.
BT Youview v BT Vision
Also see this previous thread discussing the differences.
Bt-vision-2-vs-you-view
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Remote Code for Humax YouView remote

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My BT Humax youview breakdowns

Help needed for my BT Humax youview box ...
I have had troubles that box does not pick up any new channels which has come along in the last few months on freeview and yet my aerial is OK as my TV's have picked them up OK and my old Humax HD PVR too, so I know it's the BT box that has the trouble.
The box will find the all channels OK, but then it goes blank with no channels until I power off and on then it goes OK for a time until I find out a new channels has come along by my other freeview items and I rescan and it freezes after finding channels and i have reboot again and all channels are ok again ..
I have used the reset but that has not help that box does not pick up channels and rescaning for channels just freeze are it has scaned and found channels.
I have been a customer for over a year so I feel that BT will say that the box is not covered, so any fix would be helpful by you on the forum please.

If you currently have a BT Tv contract then you still get the support for box failures.
Probably best to do a maintenance mode reset on your box if you are confident at following the instructions at
https://community.youview.com/youview/topics/top_tip_soft_reset_reboot_power_cycling_maintenance_mod...

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Purple/Pink screen when bringing Humax Youview box...

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