Push mail not working since morning in India

Hi, Can anyone tell me if they are facing the same problem.
I have been using Nokia Push mail services, but since today morning I have noticed that I am unable to send or receive mails from it.

Hi,
I live in gujarat i have upgrade my e63 with e 5 but after purchasing there was problem with not synce email automatically then after nokia care replased the phone but same problem was presist..
then after i have sold that phone and purchase the new nokia e72 before 10 days but the same problem i m facing ..not syncronising email either manual or automatic..so i m very upsate with this kind of problem with nokia and no body can answer on the problem ..
so can u pls help me how to esclate this problem to nokia higher authority..coz after spending so much money nobody can even slove the problem
Thanks & Regards
Hardik Upadhyay
Moderator's note: Email address removed. It is not wise to publish your personal information on a public forum.

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Yup, by TOS I meant terms-of-service
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mail:postfix:virus_db_last_update = "2013-02-06 13:52:18 +0000"
mail:postfix:mail_enabled_groups = _empty_array
mail:postfix:add_whitelist_domain = _empty_array
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mail:postfix:virus_db_log_level = "notice"
mail:postfix:spam_scan_enabled = yes
mail:postfix:virus_quarantine = "[email protected]"
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mail:postfix:rbl_override_list = _empty_array
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mail:imap:sieve_maxscripts = 5
mail:imap:logtimestamps = no
mail:imap:quota_enforce_restrictions = no
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mail:imap:mupdate_authname = ""
mail:imap:newsprefix = ""
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mail:imap:poptimeout = 10
mail:imap:postuser = ""
mail:imap:imap_auth_plain = yes
mail:imap:quota_custom_error = _empty_dictionary
mail:imap:tls_imap_cert_file = ""
mail:imap:aps_topic = "com.apple.mail.XServer.e8cc7328-2fe9-4b6f-aae5-b6f26f9287b3"
mail:imap:sieve_proxyservers = _empty_array
mail:imap:request_enable_webmail = no
mail:imap:lmtp_luser_relay_enabled = no
mail:imap:unixhierarchysep = no
mail:imap:urlauth_hostport = ""
mail:imap:imap_auth_gssapi = no
mail:imap:partition-default = "/Library/Server/Mail/Data/mail"
mail:imap:allowanonymouslogin = no
mail:imap:quota_custom_warning_message_path = ""
mail:imap:imapidlepoll = 60
mail:imap:quota_custom_error_message_path = ""
mail:imap:enable_pop = yes
mail:imap:tls_session_timeout = 1440
mail:imap:mupdate_server = ""
mail:imap:mupdate_realm = ""
mail:imap:auth_gssapi_hostname = ""
mail:imap:enable_sieve = yes
mail:imap:lmtpsocket = "/var/imap/socket/lmtp"
mail:imap:enable_quota_warnings = no
mail:imap:mupdate_port = ""
mail:imap:postmaster = "postmaster"
mail:imap:pop_auth_gssapi = no
mail:imap:pop_auth_apop = yes
mail:imap:deleteright = "c"
mail:imap:proxyd_allow_status_referral = no
mail:imap:sharedprefix = "Shared Folders"
mail:imap:sasl_auto_transition = no
mail:imap:tls_ca_file = "/etc/certificates/XXXXXXX.local.XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX.chain.pem"
mail:imap:sasl_minimum_layer = 0
mail:imap:sievedir = ""
mail:imap:debug_command = ""
mail:imap:duplicatesuppression = yes
mail:imap:tls_lmtp_key_file = ""
mail:imap:servername = ""
mail:imap:quota_full_tempfail = yes
mail:imap:partitions = _empty_array
mail:imap:tls_imap_require_cert = no
mail:imap:sieve_admins = _empty_array
mail:imap:global_quota = 0
mail:imap:mupdate_retry_delay = 20
mail:imap:not_junk_mail_userid = ""
mail:imap:quota_custom_warning = _empty_dictionary
mail:imap:enable_imap = yes
mail:imap:popminpoll = 0
mail:imap:tls_pop3_key_file = ""
mail:imap:sendmail = "/usr/lib/sendmail"
mail:imap:tls_lmtp_cert_file = ""
mail:imap:tls_require_cert = no
mail:imap:notification_server_enabled = yes
mail:imap:tls_sieve_require_cert = no
mail:imap:defaultpartition = "default"
mail:imap:pop_auth_clear = yes
mail:imap:allowallsubscribe = no
mail:imap:sasl_pwcheck_method = "auxprop"
mail:imap:sieve_maxscriptsize = 32
mail:imap:tls_sieve_key_file = ""
mail:imap:tls_ca_path = ""
mail:imap:defaultacl = "anyone lrs"
mail:imap:reject8bit = no
mail:imap:tls_key_file = "/etc/certificates/XXXXXXX.local.XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX.key.pem"
mail:imap:tls_pop3_require_cert = no
mail:imap:sasl_maximum_layer = 256
mail:imap:autocreatequota = 0
mail:imap:tls_sieve_cert_file = ""
mail:imap:userprefix = "Other Users"
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mail:imap:postmaster_address = "[email protected]"
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Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
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3) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, it depends on exactly what credentials you say are not being recognized...
If it is your BIS credentials, then you should contact your mobile service provider for formal support.
If it your BBID credentials, then refer:
http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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