Push Notifications not working on any app (Whatsapp, Beejive, Mail) after update 5.1.1, Help!

I'm gonna try to be clear with my problem. I have a Gmail Account working on Microsoft Exchange, for IM messaging I'm using Beejive IM with Push and I'm also using Whatsapp. Before Updating it to iOS 5.1.1 all Push notifications were working flawless, however, after I upgraded it to 5.1.1, I began having troubles. After 1 minute of having the Iphone locked, I don't get any push notification, nor on the email, nor on the Whatsapp, neither on the Beejive. If I unlock it and I re-open one of them, for ex, I go to check my contact list on Beejive, I get all the mails, and all the instant msgs that people had sent to me after I locked my iPhone; it's like, my iPhone was locked for 30 minutes. In those 30 minutes people sent me 4 msgs on whatsapp, 4 msgs on beejive and 4 mails. Once I unlock my iPhone and I go to one of the 3 apps (mail, whatsapp or beejive), I get the 12 items (4 msg from whatsapp, 4 msgs from beejive and 4 mails) at that exactly time. It's crazy, it's like, with this new update push notifications got disabled for every app or what happened to my iPhone on this upgrade? I really need help. WIthout Push, none of them apps works cool for me. I'm using Iphone 4 on a 3G network.
Ps: I tried restoring it x3, I unistalled the apps, mail, etc and nothing worked.
PS2: If someone is using whatsapp or beejive im with push on the new iOS 5.1.1 and push notifications are working good for them, please let me know it so I will know it's my iPhone hardware problem to bring it to technical service
Thanks in advance

SAME PROBLEM
The Apple store are trying to say they know nothing of this problem, they know that if you delete your yahoo mail and then add the account again then push notification works for a day. So they do that for you, but won't listen when you tell them that it won't be working by the next day! This is to get you out of the shop. They don't have an answer to why your other notifications aren't working (like alerts etc) even though you have push on.
So what are we to do? The main point for me getting an iPhone was being able to be alerted when I received an email as I am out and about all day!
How can we get somebody in Apple to admit this problem and find a resolve for it before we all have to go buy a phone that will notify you of your email, messages ans alert?

Similar Messages

Iphone 4 push notifications not working for any app

hi, Actually I own an iPhone 4 os 4.2.1(8c148). The thing is that push notification for all the apps that support this feature is not working, I've been an iphone user for long time now, so I konw all the stuff about turning on the push notifications etc. the problem is that my phone give me the pushes like 1 hr or 2 late, or some times never , i just have to open the apps to see my new messages and stuff. Since i live in colombia I have brought the iphone to the store and they take it for like a week and then they give me the phone back saying that is ok , but it isn't. I' have reinstalled the software, I've done anything you can think of, like turning on an of push notification, put it in plane mode, restore as new, backups, and I don't know what else to do, and the thing is that in colombia they don't exchange your phone that easy as it is in the US. So please any advise? ANd I'm sorry about my English. Thank you!

Unfortunately you have already done everything we can possibly instruct you to do.. at this point the only option is getting them to exchange it its under warranty its not working you have to get a exchange

Push Notifications wont work on any apps

Hi guys,
i have a problem that is really bugging me and that is one of the features of the iphone which is the notifications. I realized that only when i physically tap apps like whatsapp or mail, will it then connect to its server and download it's mail or messages. My brother on the other hand(uses an iphone 4) recieves messages even when his apps are 'offline'. This is really bothering me as i have to tap the app to actually know if i have recieved email or messages. Is there any solutions ? ps, other apps like twitter are not working too and i think that the problem lies with the notifications settings or something.
Your help would be appreciated.
Thanks

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

Iphone5 push notifications not working

iphone5 push notifications not working. But All ok with my iphone4s. All settings are same. Any idea what is wrong?

I am having this problem, too. I have several apps I require to notify me of things going on in my business but none of them appear or make a sound to alert me.

Exchange push notifications not working on iphone5

My work email is exchange, and it doesn't push on my new iPhone 5. I have all of the settings right for pushing. If I go to my mail, it says 'Checking Mail' and then new message show up. Any help with push notifications not working on the 5? Thank you.

This is an issue that a lot of people are having... it's all on this thread.
https://discussions.apple.com/thread/4345374?start=0&tstart=0
The 'fix' that is decribed in the first post does not work. The only workaround is if you are on Wi-Fi, turn off Cellular Data and then reset the push service by turning on Airplane mode for a few seconds and then turn it back off. Seems to be an issue with the iOS talking to the new LTE CDMA chip on Verizon and Sprint iPhone 5s.

AirPlay not working on any of my apple devices after iOS 6 update. Any ideas on how to fix this?

AirPlay not working on any of my apple devices after iOS 6 update. Any ideas on how to fix this?

If You are trying to watch content when you are downloading, it let it download then watch it this works for me as i had the same problem.

Push notifications not working on 4g/cellular data

i have an iphone 5s with latest ios 7.
recently the push notification stopped working under cellular data (lte most of the time, 3g other times). if i turn on wifi, push notification works fine. in fact if i turn on wifi after a few days i get al the push notification from the past few days.
i have 'background refresh' turned on for al the apps concerned but doesn't seem to have any affect.

Same thing is happening to me when using silent push notifications for my app. They do not get received on my iPhone 6 when cellular data is being used. On wifi they get through just fine. Have you had any feedback on this?

IMessages, Facetime, push notifications not working on new iPhone 5!

Hello Community,
I just upgraded this afternoon from my iPhone 4 to a new iPhone 5. I am currently connected to my wifi network and just noticed iMessages and facetime wont work! I tried signing in using my apple id and it says check your connection and try again or waiting for activation. I know there isn't an issue with my apple ID as i used it on my old iphone 4 and just purchased some apps in the store and it worked great! wnl
Also, the apps I downloaded are telling me to connect to iTunes to recieve push notifications, but push notifications are on for the apps! I also connected and synced my iPhone with my computer to try to solve all issues stated above, no dice. I realize these questions have been asked several times, so sorry to repeat a thread! Any help appreciated.

Hello there M.air.21,
I think I have the perfect article for you. It's named iOS: Troubleshooting FaceTime and iMessage activation and can be found here http://support.apple.com/kb/ts4268. It should help you resolve any issues with getting FaceTime and iMessage activated.
All the very best,
Sterling

Trackpad scroll function not working in any app - tried everything

Hello.
This is my 1st time writing in the forums, and although I have read multiple threads on this issue, nothing has yet solved my problem, including: http://support.apple.com/kb/TS1248, & http://support.apple.com/kb/TS1449. SO ANY HELP IS WELCOME! I have a mid-2010 MBP 13" intel-based dual core with Mavericks OSX 10.9.1 installed already a couple of months now. As of last night, my two-finger scroll does not function in any app. It is the ONLY function on my trackpad that does not work. I have tried changing all scroll preferences, restarting the browser (firefox 27.0.1) & computer, as well as opening Preview app 7.0 to see if it affects other apps as well. It does not work even in Finder. I looked in the permissions section of my apps by right-clicking on "get info" & there seems to be a discrepancy between the default users and their permissions. I am wondering if this is perhaps the problem and can be reset somehow to default settings or if there is a terminal command that can reset the trackpad (like the PC function in the device manager of the control panel, diagnose/repair)? I have a screen shot of the different users/permissions that I can send/post you if necessary, but you'll have to explain me how to do this, as this is my 1st post. Thank-you!

So whoever falls on this issue, I have visited the Apple Genius Bar today & this is what finally solved my problems:
1. We created a TEST guest account in System Preferences to find out if it was a user-specific related problem, and it was as the 2-finger scroll function was working in the new user account. I was told this means that the problem is due to a setting that was recently added/deleted/changed.
2. We deleted the new user account.
3. We deleted the entire user library folder (except the Mail folder), as that is where all preferences are apparently stored.
4. VOILA! 2-finger scrolling now functions as was intended (only all settings must now be recreated).
It is tedious, but at least everything functions as normal & nothing needs to be backed up!
Hope if anyone else has had this problem, they find this post.
Cheers,
Leo

Why are AOL push notifications not working with OS 6?

After installing IOS6 I am unable to get my AOL Push notifications to work on my Iphone4 or Ipad2. I did try to delete the accounts and then installed them again. After that I re-booted each device, but no luck. Is this a problem others are having?
Thanks,
Bruce

You're welcome. The request has been sent in. I first saw your post in the Using Apple Support Communities Forum, now I see it's been moved to the iPod Forum, hopefully it will get moved again.
iIt's been moved.

Facebook For iOS App Push Notifications Not Working

Been seeing a lot of Threads for this problem but with no proper solution.
Ever since I updated my Facebook App to v9.0, I havent had any push notifications come to my phone. I've tried uninstalling/deleting the app & other connected apps (Paper, FB messenger) , logging out of the iOS integration, Resetting my phone, etc. but nothing's worked. The App doesn't even ask me if I want to Activate Notifications anymore when I Re-Install it....
The Phone Notifications are set to show in the lock screen & all, and the Push Notifications in the app are set to push for "All Notifications", but On the Web client I noticed that I had "Some notifications" listed in the settings (and I can't change those on the web, because it tells you to change them in the app) . The only way I know i have Notifications now is through the App Badge,, via Email or through Paper's Notification setup (But i still dont get all of them) ...
I wonder if it could be a server issue on Faceobook's End. There has to be some way to fix this problem....Help!!!

Hi C_S1,
Welcome to the Apple Support Communities! I understand that you are having some issues with Facebook notifications on your iPhone. It sounds like you have already done some great troubleshooting. I suggest looking at the Troubleshooting notifications section of the following article just to verify your previous steps.
iOS: Understanding notifications
http://support.apple.com/kb/ht3576
Troubleshooting notifications
Push notifications require an active Wi-Fi or cellular connection.
Note: Notifications use Wi-Fi only when a cellular connection is unavailable. Firewalls and proxy servers may affect your ability to receive notifications. For more information, see Unable to use Apple Push Notification service (APNs).
If you're not receiving notifications for a specific app, try these steps:
Verify that the app supports notifications.
After installing an app or restoring a backup to a different iOS device, open the app to begin receiving notifications. If the app requires entering or logging in to an account, you will need to do this before receiving notifications.
Check Settings > Notification Center to ensure that the app is configured for notifications. If notifications do not appear in the Notification Center, verify that the Notification Center setting for the app is enabled.
I hope this helps,
-Joe

Facebook and Messenger app Push Notifications not working.

I have an iPhone 3GS and iPad 2 and my Facebook app and Messenger Push notifications just decided to stop working literally minutes after it just did. How can I fix this? I am running the lastest version of iOS 7 on my iPad and 6.1 on my iPhone. Please, help. I've googled this but there was only one page on the Facebook site that was unhelpful. Thanks, in advance.

I've already tried reinstalling and restarting both devices. I now get comment notifications on my ipad but no chat and still nothing on my phone. I don't understand what happened. It was working 2 hours ago.

Push notifications not working in ios 7 on iphone 5

Since upgrading to ios 7 on my iphone 5 push notifications are not working, specifically for mail, mailbox, whatsapp and messages. I have checked all settings multiple times, hard reset and restored from back up a number of times with no results. I set the notification centre so show on the lock screen just for notifications, but get nothing.
Is anyone else having the same problem? Is it a bug with ios7 or a bug with the apps?
Regards

Hi mr_black,
If you are having issues with notifications after updating to iOS7, you may find the following article helpful:
iOS: Understanding notifications
http://support.apple.com/kb/HT3576
Regards,
- Brenden

Apple push notification not working in production(Ad Hoc Certificate)

We are totally stucked, please help.
I and my team made a iPhone application, and this is the first time we try on iOS.
Everything is fine, until we submitted our app and became available on app-store -- the push notification service is not working. I searched around the web and tried double check on our app by people's advices, but I couldn't find what's wrong. so this question is posted here.
These are what we did:
We build the application, suppose it's named "AppMaster".
We created AppId on iOS Provisioning Portal called: "pushtest". This ID enabled the Push Notification on both development and production.
We created a Provisioning for development named "AppMasterPushTest" from the appId above. This provisioning is for inside test, everyone of the team installed it on their mac.
Our server is implemented by Java and we used the java-apn package. during the test, We downloaded the certification file for development and write out the .p12 file, and pushed our message to the "sandbox" server by using the package's api -- withSandboxDestination() with that .p12 file. test goes fine, notifications are received.
I thought we were ready, so we created another AppId called "AppMaster", and enable Push Notification only for production. This Id is written in the app's bundle identifier.
We made another Provisioning for production named "appMaster" from AppId in step 5, with distribution method set as "App Store". downloaded it and rebuild app. This one was submitted to apple, and goes alive on app-stroe.
Server side, We downloaded the certification for production and write out the .p12 file again. and made program to push message to production server by using the api -- withProductionDestination(), with the .p12 just been write out.
We installed the app from App Store. sadly, the notification was never delivered.
Is there something we missed? BTW, the id we created in step5 was looks like "XXX.com.company.appname", but in the app's bundle identifier, we just set "com.company.appname" part without prefix. is this could be the problem?
any idea is welcomed.
please be our saver. thanks.

1. Settings > General > Reset > Reset Network Settings
2. Bite the bullet - Restore as new without using a backup (which may have corrupted data/settings.

Push notifications not working even after i've enabled them in 'Settings'

I want Push notifications - alerts, badges, sounds. I accidentally pressed 'Don't Allow' when asked in Instagram and Kik. I read up on the issue and have been advised to go into Settings > Notifications> 'App' and then change the Push Notifications to 'on' but even after i've done that there has been no change and I still dont receive any notifactions when the app is not open.
How do i fix this???? I read somewhere about changing dates to 24 hours after and then re opening the app or something?? I'm not sure how this works. please help me. It's very annoying to be recieving messages and not know that i've gotten them.
Thanks.

Do you have Location Services set to on? Or just for that one app?

Push Notifications not working on any app (Whatsapp, Beejive, Mail) after update 5.1.1, Help!

Similar Messages

Maybe you are looking for