Put in correct user name and pass word but still having problem with account authenitication, have cleared with time warner cable,

can not write or receive, a pop up wants my password but will not accept. I have spent much time trying to correct this.

In order for us to better investigate this issue you need to add a little more non-personal information.
Please add the troubleshooting information to your post
To find the Troubleshooting information:
* Open Help (or click on three-line-icon and select Help)
* Choose Troubleshooting Information
* Use the button Copy to clipboard to select all. Do not check box "Include account names"!
* Paste this in your post.
Please also add the result of these troubleshooting steps to your post
*Does Thunderbird work in TB Safe mode (see [http://mzl.la/1k5DWjq Thunderbird Safe Mode])?
*Do you use anti-virus and firewall software? What is the version?
*Who is the email provider?
*Who is the internet provider?
*What is the exact error message?
*What steps did you take right before this happened?
Please post back with this information and any other questions you might have.

Similar Messages

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    HI Emmet,
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  • TS5223 i have change my name and my icloud is still using the old account. how do i change it to my new apple ID on my iphone without deleting the backup already in icloud

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  • I am still having problems with my music videos freezing (all purchased from iTunes) since the update.  Have restarted, rebooted etc. and it is worse than before.  Help!  Spent a lot of money on these and they won't play properly.

    I am still having problems with my music videos freezing (all purchased on iTunes) since the update.  The first day of the update, no problems...played 6 hours of music videos and no freezing.  Today...every single video froze!!! So frustrating!  I rebooted, restarted, powered down and no help.   I would appreciate any suggestions.  Thanks.

    I don't know how to do this without using a mouse point.
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    Make a temporary, backup copy (select the library and type Command+D) if you don't already have a currnet backup of the library and  apply the two fixes below in order as needed:
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    Download iPhoto Library Manager and launch.
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    OT

  • I had already update mi new factory unlocked iPhone 4S to iOS 5.1.1 and I still having problems with "invalid sim". I'm from Argentina and here we don't have official service. PLEASE HELP ME, WHAT CAN I DO??? In Argentina is too expensive an iPhone 4S.

    I had already update mi new factory unlocked iPhone 4S to iOS 5.1.1 and I still having problems with "invalid sim". I'm from Argentina and here we don't have official service. PLEASE HELP ME, WHAT CAN I DO??? In Argentina is too expensive an iPhone 4S. Please I need help to continue believing in Apple. Thanks a lot. If anybody speak spanish better.  

    Was it purchased from an official Apple Store, not a reseller?  Only Apple Stores sell official factory unlocked phones.  The others sell hacked to unlock phones, and the unlocking is unstable.
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