Put my card details into mine and my girlfriend ipad and now can't download free games please help thank you
Trying to download free games put all details in but comes up with billing even though should b able to get games for free
If you don't have access to your rescue email account, or you don't have one on your account (an alternate/secondary email address is a different setting/address), then you will need contact iTunes Support or Apple to get the questions reset (you won't be able to change/add a rescue email address until you can answer 2 of your questions)
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to update/add a rescue email address for potential future use
Similar Messages
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Couldn't Uninstall and Now Can't Re-install. Please Help!
I've been having problems with Itunes for a while and I am hoping that someone here can help me with the issues I've been facing. Starting from the beginning, Itunes stopped updating. When I would try and update it, it would say I didn't have access or something along those lines. Someone at Apple told me to uninstall Itunes and Re-Install. When I first tried to do that it wouldn't delete. In going to Microsoft support I was told to use FixIt. This did delete Itunes and I was able to delete the other 4 programs in the manner that was described by Apple. In trying to re-install, I have done it 3 times, it continues to say it was installed incorrectly and that it needs to be uninstalled and re-installed. I am working on a PC with Windows 8.1 Pro and have updated Quicktime as that was suggested to someone else. Is there anything else that can be done? I have an iPhone and an iPad and while I guess Itunes isn't a necessity I'd really prefer to have it to sync stuff to my products. Thank you in advance. The picture is the error from me trying to reinstall. No longer have issues uninstalling.
In uninstalling all the Itunes components again and restarting my computer I got the error below. However I had deleted itunes off and hadn't yet tried to re-install. I won't try again until someone advises me too. Again Please Help! Thank you.
(The screenshot won't appear here even though it shows it's being uploaded so I will just say it gives me an Error 2 and to remind that this is after I've already uninstalled itunes) -
As I was installing the Windows 7 on my Imacwith the bootcamp and stated how I wanted to divide the drive I put 160, but I want to add more space because of the adobe software it will not install two of them, so how can I add more on the drive space to from 160 to 250? please help thank you.
I'm not sure this is what you're looking for, but it might help:
"If you made the Windows partition too small
First, back up all the information on your Windows partition. Then run Boot Camp
Assistant to restore your disk to a single volume. Restart your computer and use Boot
Camp Assistant to partition the disk again and reinstall Windows. Don’t forget to install
the Boot Camp drivers after installing Windows."
(from Bootcamp Assistant Manual see pg 22) -
Has anyone ran into the problem of having an old apple id and now can't download any past purchases
Has anyone ran into the problem of having an old apple id and now can't download any past purchases
Go to settings/itunes & app store and logout of your new ID and log in with the old, then try looking for past purchases again
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HT5569 i had the ipad reset all factory settings and now I cannot get on wifi please help
I reset the factory settings and now I cannot get onto the wifi
Hello Lionsroar1988,
Thank you for the details of the issue you are experiencing with Wi-Fi after restoring your iPad. I recommend the following article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
hello guys! i just wanted to asked to anyone of you if you'll receive a notification when your icloud account was removed into your apple device? my iphone 4 Ios7 was stole 3 days before.. please help thank you!
1. you may have to take it in to Apple and get an out of warranty iphone for $199.
2. you can get your information from a backup of your phone. you do have a backup of your phone right either in iTunes or icloud. If you don't then your answer will be no. -
Hi Gurus,
I have a beginner in photoshop , I tried to copy a selection into new blank canvas however the layer in the new canvas becomes gray/black/white, did i wrongly click on something ? Please help , Thank you in advanceHow did you open the new document? What Image mode is the document in and what exactly did you copy to the clipboard? What was the current Photoshop target when you did the copy? Was it a straight copy or a copy merge etc...
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I bought my iPhone 5 almost an year ago and since the last 2 weeks my battery lasts about 2 hours or less, while before it lastre a whole day. Can anybody tell me why is this happening or how can i solve my problem, please? Thank you.
You can follow these steps to save battery.
1. Turn on Auto-Brightness - The iPhone has an ambient light sensor that adjusts the brightness of the screen based on the light around it (darker in dark places, brighter when there's more ambient light) to both save battery and make it easier to see. Turn Auto-Brightness on and you’ll save battery because your screen will need to use less power in dark places.
Find it in the Settings app -> Brightness & Wallpaper -> Auto-Brightness On
2. Reduce Screen Brightness -the brighter the default setting for the screen, the more battery it requires. Keep the screen dimmer to conserve more of your battery.
Find it in Settings -> Brightness & Wallpaper
3. Stop Motion (iOS 7) -It's really cool, but it also drains battery. You may want to leave it on to enjoy the effect, but if not, turn it off this way:
Settings -> General -> Accessibility -> Reduce Motion -> move slider to green/on
4. Turn Bluetooth Off- Turn off Bluetooth except when you’re using it to squeeze more juice from your battery.
Find it in Settings -> Bluetooth -> Move Slider to Off
5. Turn Off Location Services -
This allows your phone to know where you are and give you exact driving directions, give that information to apps that help you find restaurants, and more. But, like any service that sends data over a network, it needs battery power to work. If you’re not using Location Services, and don’t plan to right away, turn them off and save some power.
Find it in Settings -> Privacy -> Location Services -> Slide to Off
6. Don't Automatically Update Apps (iOS 7)-
If you've got iOS 7, you can forget needing to update your apps by hand. There's now a feature that automatically updates them for you when new versions are released. Convenient, but also a drain on your battery. To only update apps when you want to, and thus manage your battery better:
Settings -> iTunes & App Store -> Updates -> move slider to off/white
7. Auto-Lock Sooner -
You can set your iPhone to automatically go to sleep – a feature known as Auto-Lock - after a certain amount of time. The sooner it sleeps, the less power is used to run the screen or other services. Try setting Auto-Lock to 1 or 2 minutes.
Find it in Settings -> General -> Auto-Lock -> Tap your Preference
Few more things that would consume battery even when not is use are the applications that run in background.
Follow the below steps to quit all running applications.
1) Double tap on the home button on the iPhone ( this will display all apps that are running in the back ground).
2) Just click on the tiny red X to quit application ( if iPhone is running on iOS 6 and below) else just swipe yhour finger over the running app upwards to quit ( if running on iOS7). -
I have a ipod touch 1G and I would like to upgrade firmware from 1.1.5 to the latest 3.x. How can I do it? Please help. thanks
vinayakfrommonroe wrote:
I have a ipod touch 1G and I would like to upgrade firmware from 1.1.5 to the latest 3.x. How can I do it? Please help. thanks
Hi: Check out the Apple article below.
https://discussions.apple.com/message/15112985#15112985
Stedman -
Did latest update for itunes and now can't open Itunes. Get pop of :itunes was not installed correctly.Please reinstall itunes. Error 7 (Windows Error 126). Have reinstalled various times and still can't open itunes. Please help.
Repair Apple Application Support.
START/CONTROL PANEL/PROGRAMS N FEATURES/highlight APPLE APPLICATION SUPPORT, then click the REPAIR button -
I buy I phone 5s from Thailand now I live in England .so my phone unlock or no and I can use my iPhone in England ? Thank you very much
Contact your carrier and see if they provide unlocking and if you qualify.
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My iPod touch 4G will not charge. I charged it and when I got it off charge it was really hot but showed it was fully charge then when I turned it on again the battery was dead. Now it won't charge. Please help thanks!
Try the standard fixes to rule out a software problem:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod
if still problem that indicates a hardware problem and an appointment at the genius Bar of an Apple store is in order.
I suspect you have a hardware problem. -
i have iphone 3gs and im update my iphone to ios 6 and after it doesn't work,and i can't restore my iphone please help meeeeeeeee,i neeed my iphone:(
how can i restore my iphone without update?because when i want restore itunes told me restore and update and when i restore and update my iphone take the ios 6 and it doesn't work again...please help mee...tnnnxxx
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Hi,I've bought after the 1 september and I can't download free iWork?why?
hi,I've bought after the 1 september and I can't download free iWork?why?
Free iWork for OS X devices is only available for purchases after October 1. iOS devices compatible with iOS 7 and activated after September 1 are eligible.
Did you previously have iWork? If so, follow this thread: https://discussions.apple.com/message/23463813#23463813 -
I have windows Vista and can't download itunes 10.PLEASE HELP!
I also have a 32 bit system. Is it not compatible for that?
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