Putting a still image in a menu frame

Hello,
I am making a DVD menu using a standard template. There is a frame in the template to take a still image. When I put an image in this frame only part of the original still is shown. I have tried resizing the image but to no effect.
Can anyone advise how I can get the whole image, or at least the part I want shown, in the frame?
Thank you
Jim

Are you saying that you're replacing an entire background for a template or that this is a template with a drop zone (Place Video Here placeholder)?
Most drop zone templates have an area you should be able to resize your photo to fit. Other templates may have foreground graphics that can get in the way and partially obscure the background.
Which are you seeing?

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