PX6-300D McAfee Reinstall Error 25?

I did reinstall McAfee, but now I have an error message.
Error: response received from McAfee VirusScan Enterprise for Linux Monitor Gateway
Error Information
Error Code
Description
25
bad credentials
Thanx!
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There is 1 drive with existing data on your LenovoEMC px6-300d.

Hi,
on the display of my px6-300d there is an error: "There is 1 drive with existing data on your LenovoEMC px6-300d".
Firmware version is 4.0.8.23976.
When I logon to web page of the device and click on the error message, I can see Storage Pool SP1 with capacity of 10.84TB of which 10.84TB is available. Drive 1 is "shaded", drives 2-6 are "A"
However there are no volumes there...
In the event log I can see following events (logon events removed):
09/08/2014 7:40 pm  The device is starting up...
09/08/2014 7:37 pm userid Restart requested.
09/08/2014 7:33 pm  Storage verification completed.
09/08/2014 8:43 am userid Storage Pool 'SP1' has been modified.
09/08/2014 8:43 am userid Storage Pool 'SP1' has been added.
09/08/2014 8:43 am userid Verifying the state of storage.
09/08/2014 8:38 am  Data may be unavailable due to a failure.
09/08/2014 8:38 am  Storage verification completed.
09/08/2014 8:32 am  Verifying the state of storage.
09/08/2014 8:32 am  The device is starting up...
09/08/2014 8:29 am userid Restart requested.
09/08/2014 6:49 am  Data may be unavailable due to a failure.
09/08/2014 6:49 am  Storage verification completed.
09/08/2014 6:46 am  Drive number 1 encountered a recoverable error.
09/08/2014 6:42 am  Verifying the state of storage.
09/08/2014 6:42 am  Your LenovoEMC px6-300d was shut down improperly, which can cause your most recent changes to be lost.
09/08/2014 6:42 am  The device is starting up...
09/07/2014 10:11 am  Data may be unavailable due to a failure.
08/22/2014 7:54 am  Data is available, but a failure has been detected.
08/13/2014 1:53 am  Storage verification completed.
08/11/2014 9:15 pm  Verifying storage data protection.
I have spoken to an admin who reported this issue today in the morning. He has told me that he had spotted the problem on 7:03 am when one of virtual machines with a drive on px6 failed. He was waiting and on 8:29 am he restarted the device and after restart he started storage verification. When it finished (7:33 pm) he again restarted the device. There are no new error events in the event log, however I cannot see any data on the device.
When I click on drive 1 in Drive Management, I get a message "This drive contains existing data that must be overwritten before it can be used. Are you sure you want to overwrite the existing data?"
Does it mean that before RAID rebuild px6 requires approval to delete the drive with recoverable error (as seen on6:46 am in event log) and rebuild RAID? Should I click YES? I hope I will not loose the data.
Best regards,
Marcel

Hello vinaykumaar
I recommend that you power down the unit and swap the affected hard disk to another drive bay to see if that prevents the unit from restarting.
Then try allowing the unit to overwrite the specific drive. On a px unit this would be done via the storage pool information overview under drive management. On a ix unit you would go to Drive Management>Settings, check the "add disks to storage system..." then click apply. This will overwrite the disk marked by the green stripes.
If the above options do not help I recommend that you contact Lenovo Support in your region for further assistance.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

Px6-300d stuck to 95%

Hello, Since this weekend, our px6-300d seem to have a problem because I can't access it through the web console and Windows.. So I had to reboot it with the power button. But now, when it boots, it stays at 95% for hours and I can't access it...There weren't any errors on the disks.Do someone have an idea of what is happening ?Thank you for your help.

Hello Andrew_Lenovo, Thanks a lot, I tried rebooting the device without the network cable as you said and it booted normally.Thank you for your help

LenovoEMC px6-300d Not Ready

Hello,
My Iomega stuct at 95%. after contacting support they told that plug lan cable after 75% complted. I did the same.
Now I face following problem:-
LenovoEMC px6-300d Not Ready Your device is in an inconsistent state because the original drives were replaced. You can either put the original drives back or perform a factory reset to erase all existing data and use the new drives. To perform a factory reset you must first clear the administrator password by pressing the reset button on the back of the device.

Hello Vishal83
With the device in this state, I recommend the following.
-power down the unit
-re-seat all disks
-power unit back on and allow to fully boot.
if you are still recieving the same alert, try the following
-power down the unit
-swap the disk in bay1 with another disk from bays 2-6 (ideally from the same storage pool, if you have multiple sp instead of just one)
-power unit back on and allow to fully boot
if the error is still present, you should contact support in your region, however data recovery may need to be considered and then the unit will need to be factory reset by following the alert's instructions.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

StorCenter px6-300d stuck

This week I lost one of my 6 HDD in my StorCenter px6-300d. It just died because a Seagate Barracuda firmware bug.
First... I have warranty until 10/2015, but I am not able to solve this with Lenovo Support in Brazil. (BIG PROBLEM)
Second... To be sure that my data is more secure, I just brought a new HDD (same model than the lost one) and added it to my StorCenter px6-300d. I received a message that the new HDD should be "formated" to rebuild RAID. It has RAID 6 with total 6x 2Tb HDD. However, it is for 2 days working (white light blinking) and display shows 0% done. I am not able to access NAS web interface, or anything.
What I need to do? How to solve this? Thanx.
Solved!
Go to Solution.

Hello allmac
With the five orignal disks there is a sync in progress, I do not recommend disturbing it. The process should have about 24 hours to complete. Please check you logs at that time to see if any of the disks are logging errors. If they are not, try adding the replacement disk to the storage system again via drive management.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

ITunes 10.5 will not install on HP Laptop Vista X64 - get message "Please reinstall Error 7 (Windows error 5) I eventually gave up after trying many suggestions, so, I tried to install 10.4.1 and it installed by I get this msg "42404" error

I cannot install iTunes 10.5.1 - after a successful installation I get the message "Please reinstall - Error 7 (Wiindows error 5). I've deleted iTunes, Quicktime and have tried for hours to get the X64 version to install and run. I finally uninstalled 10.5 for the 5th time and installed 10.4.1 - it installed and I was able to see my music - however, now I get "A required iTunes component is not installed - repair or reinstall - (42404). I've uninstalled and reinstalled 10.4.1 several times and this message still comes up. I'm really tired of this - hours wasted to say it mildly. HELP

Praise God - I found the solution after hours of work: (1) Uninstall all Apple programs (itunes, Quicktime, Bonjour, .....); (2) Go to "Common Files" and delete all Apple files - this might be difficult for some are locked from you - you may have to change the "Owner" of the file in order to delete it - if that doesn't work "Rename the Apple Follder to something like Apple Old - that's like deleting it. Then download 10.5 from Apple and away you go - yippee.

HT1751 my itunes was not installed correctly. Reinstall error 7? How do I get it back

My itunes was not installed correctly. Reinstall error 7? How do I get it back?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Px6-300d-THZ4PI, drive replaced, now drive requires overwrite confirmation

I have a px6-300d thz4pi, with 6 drives in raid 5. 1 drive has failed. I replaced the drive, and it now says drive 1 requires overwrite confirmation. I go into drive management, click on the drive, and click on Yes to overwrite. The blue bottom blue light blinks for a while, and the Drive 1 requires overwrite confirmation message comes back. What needs to be done to allow the new drive to be used and RAID5 rebuilt?

Is the replacement drive approved to work with the px6?
HDDs and SSDs approved for px4-300d and px6-300d:
https://lenovo-na-en.custhelp.com/app/answers/detail/a_id/26012
If the px device is unable to overwrite the existing data, follow the instructions on Answer ID 30456 to clean the disk, then re-install it in your device.
Have questions and need answers?
Search the database for answers to FAQ's, software/driver downloads, tutorials, news, features and more!
LenovoEMC Support & Downloads
LenovoEMC North America Support Contact Page

System Status loop - px6-300d

My px6-300d has a "Processing loop" that never ends, beside clock/version/bios information.
What could be happening?

Hello allmac
That is the share data usage graph. This tends to take longer to complete the more data is stored on the unit. I have also seen media server slow the process when enabled.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

Px6-300d raid types problem

Just bought new px6-300d and installed into it 4 WDC_WD40EFRX (WD Red 4Tb)
In "Add storage" area in "Protection" combo there are only RAID 5, RAID 10, RAID 0 and None. I need RAID 1 and JBOD and i guess px6 should support such types of RAIDs. So how i can enable RAID 1 and JBOD on px6?
P.S. Firmware is 4.0.8.23976
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Just for information
I selected 2 disks and RAID 10 option and NAS created it as RAID 1, what i actualy needed
So it works but it's not very clear behaviour

Acrobat XI quit working. I uninstalled it then went to Creative Cloud to reinstall CC failed to reinstall Error code 50 help

Acrobat XI quit working. I uninstalled it then went to Creative Cloud to reinstall CC failed to reinstall Error code 50 help

Thanks for your help. I finally just called Adobe and they fixed it
quickly by doing stuff that was clearly over this old man's head.
W. Mercer Dye
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PX6-300D + External USB Drive = Freeze

I am trying to use an external USB drive as my Macintosh TimeMachine drive.
However, my PX6-300D is freezing some time after external USB drive is connected.
The only protocol enable is AFP.
This is a bug? What could be happening?
Thanx any help.

Are you able to test with a different USB drive? This will help to determine if it is the drive or NAS that is the problem.

Failed firmware upgrade on PX6-300D

Upgraded my PX6-300D to 4.1.102.29716 and on reboot the LED status bar stops at 95% and the System Status Indicator is solid red and the Drive Activity Indicator is solid red. What is the next step in troubleshooting this problem?

Hello gnomikk,
For a px6 that is getting hung in the boot sequence, I would try booting the NAS with no drives installed.
If it boots, try adding the drives, one-by-one, giving about a miniute between each one, while the NAS is still powered up.
If the NAS will not boot with the drives removed, you will need to contact your local support here:
https://lenovo-eu-en.custhelp.com/app/answers/detail/a_id/14722

Updated GPL source code for PX6-300d

Hi,
I've been doing some work with a PX6-300d that I recently got and I can't find the kernel patches for the current kernel. The current firmware version is 4.1.108.32627, which appears to use Linux version 3.8.6. The LifeLine version 4.1.102 Open Source Code contains the source to a 3.8.6 kernel, but it lacks the patches that add various device drivers, including the LCD display driver. The older source packages (such as that for LifeLine version 4.0.4) include these patches, but they're for a much older kernel version, version 2.6.39.
All these downloads are available at https://lenovo-na-en.custhelp.com/app/cust_alp/p/1189,1190 .
Would it be possible for this to be resolved?

Hello d235j
I do not know if the current 4.1x source code download was intended to have the patches you are refering to. However I will try contacting people on my end to see want I can find out for you.
I also recommend that you contact support direct and have an incident created. This would be considered a information/feature request.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

PX6-300D storage pool

Hello,
I have px6-300D nas with 3TB X 6 drives. I configured it with Raid 5. Few Days back it was showing a message The amount of free space on your 'Shares' volume is below 5% of capacity. and asked to overwrite Drive 6. So i ejected it after shutdown i put it back and started.It get started rebuilding than. At 43% it got stuck and showing red indication, It was also messaging that your storage pool failed. in web access it was messaging your storage pool has failed and above message also. I tried restart and all but nothing has worked. Then after i contacted customer care they told that your few drives (3 or 4) has failed. they asked for dump file. as i wasold firmware the dump file was not getting generated. so i upgraded firmware as per instuction. they conculed that your few hard drive has been failed and go with some data recovery solution provide. I really dont understand how would it corruprt my storage pool without any notice or mesage. If its NAS with raid protection my data must be protected. I really need my data back.
Till today i am receiving messaged like
The amount of free space on your 'Shares' volume is below 5% of capacity.
Data protection is being reconstructed on Storage Pool gstv. Reconstruction is 8% complete.
Reconstucting restarts at 45% starts with 0.
I wonder if reconstrcion is happeing how would my drives are failure.
Please help me ......
Solved!
Go to Solution.

Thanks for your reply Westly,
I wondered about data capacity of Lenovo px6-300D. I observed that it was showing that "The amount of free space on your 'Shares' volume is below 5% of capacity". After that it was getting hang few times. and fianlly raid got corrpted or HDD got faild. I have never faced any problem like this before In raid. I want to ask that Do i have a FIle systems can be storaged on another system so that I can recover if its get failed again. I mean I used to work with tyrone server with Fiber channel. It was getting mounted on windows system and shared thru SAN licences software. Is it possible that way? So i Can mount Lenovo EMC PX-6 300D volumes on a system and share it thru Windows PC. So that my file system and folder system would be safer. So that I will not have to go for costy data recovery service. Even I can try a free recovery softwares.
Please reply,
Thanks,

PX6-300D McAfee Reinstall Error 25?

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