PXI-4462 problem...

Hi All!
I have PXI-1036 DC with 8101RT+6653+6682+4462.
It seems thereis a problem with PXI-4462 driver:
I format disk and install fresh system software (step by step). When I install DAQmx 9.7 with DSA, after reboot I see message after "Welcome to LabVIEW Real-Time 12.0f4" :
ing the driver might fix the issue. Ohterwise, contact National Instruments technical support."
PXI-4462 appears in MAX with some duplicated device (Dup.jpg). When I call Test Panel, I see error (see TestPanel_Error). After "Yes" and press "Start" I see error as on TestPanel_Opened.jpg.
What's happened?
Jury
Attachments:
Dup.JPG ‏176 KB
TestPanel_Error.JPG ‏188 KB
TestPanel_Opened.JPG ‏198 KB

Hi Jury,
Have you tried to Reset the device in MAX? I assume you've already tried rebooting the system, right? What about moving the device to a different PXI slot? Or even a different PXI system, if available?
If none of those steps work, try deleting the device from the Windows Device Manager, and allow the operating system to redetect it and install a fresh version of device drivers.
See this article, for reference. If none of these steps yield any change in behavior, it may be necessary to send the hardware in for repair.
Kyle B | Product Support Engineer | ni.com/support

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Message Edited by RT4CY on 10-25-2008 03:06 PM
Rod T.
Attachments:
refclock.jpg ‏110 KB

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Attachments:
DAMmx Start.png ‏4 KB

Hi Nathan,
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Attachments:
PXI 4472 Acquire.png ‏8 KB
PXI 4472 and 4462 Commit.png ‏13 KB

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