PXI-6509 Error occurred at Reset Device

Question

Greetings Everyone,
     I recently had three (3) PXI-6509's fail in one of my Test Stations.  I tried to reset them in MAX and received the following message: "The device reset has failed.  The error report from the device driver is as follows: Error -224903 occurred at Reset Device.".  I also received "Error -50152".  After that while I had the stores list up of all installed boards, the three (3) PXI-6509's removed themselves from the list.  I'm wondering what these error codes are telling me.  The pop up error dialogue box stated that the "Possible Reason(s): Internal Software Error occurred in Static_Digital_software".  I'm also curious as to what this is relating to.  I replaced all three (3) board from a NEW chassis that I'm bringing up for use and everything thing is fine.  I tried plugging these failed boards into my other chassis and the computer will not even boot up.  Thank you in advance for any information that you provide that will help me in understanding what may have caused this to happen.  The system was working fine up to lunch time and after lunch is when the problems started.
Regards,
Scott
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Answer 1

Greetings Nick,
Here is the course of events that led up to the problem being described. 
While testing UUT’s (Company Product): (PXI-1044 with PXI-8101(XP), GPIB Controller and various PXI cards installed)
Before Lunch everything was working well.  It was after lunch that the following events took place.
a)     Test Sequence hung up during External Power Supply ramp up in which the D-I/O are used to switch relays inside the ITA (Interface Test Adaptor) to connect the DMM to the Power Supply that is in use at the particular time in the test sequence.  This has happened a couple times before, but NO error ever happened and just re-booting the system cleared it.
b)     The next thing that was performed was shutting down TestStand and Labview.
c)     The next thing that was performed was executing “MAX”.
d)    Once in “MAX”, I normally try to RESET all of the PXI cards, which is usually successful, but not in this case.  The error pop up came up with the two (2) different error codes (-224903 and -50152).  Please explain what the “Static-Digital Software is?
e)     I shutdown “MAX” and Re-Booted the system.
f)      After Re-Boot completed, I executed “MAX” once again and clicked My System, Devices and Interfaces and PXI-1044 “Chassis 1”.
g)     I tried to reset the NI PXI-6509 “PXI1Slot7” and received the pop-up error as described.
h)    Upon clicking OK.  The PXI1Slot7 and PXI1Slot8 removed themselves from the stores list of cards installed and the icon next to NI PXI-6509 “PXI1Slot9” changed from a little green board icon to a white board icon with a little red ‘x’ inside it.
i)      Next, I removed all three (3) PXI-6509 from a NEW chassis in a NEW TestStand that I planned to bring on line in a couple of weeks.  I placed these boards into the TestStand that is failing and everything is working well once again.  I ran some diagnostics and everything checks out OK.
j)      Next, I took the failing boards and placed them into the NEW chassis and the computer wouldn’t even boot up.
k)    Next I removed two (2) (PXI1Slot7 and PXI1Slot8) of the boards and tried to boot the computer and the computer booted up.
l)      I proceeded to execute “MAX” and check the stores list only to find that the board (PXI1Slot9) was not even in the category of the PXI-1044 Chassis1 but outside it and it also had the white icon with a little red ‘x’.  It also affected the PXI-2575 in PXI1Slot10, which had a white icon and little red ‘x’.  I removed the board from PXI1Slot9 and re-booted the system and PXI1Slot10 recovered with the normal green icon that is usually next to it.
What I need to understand is what “Static-Digital software” is and what the errors are telling me.  The fact that three (3) NEW board installed into the chassis and function 100% tells me that there is something wrong with the three (3) boards that I removed from the chassis and that nothing else seems to be wrong with the chassis.
The fact that installing the three (3) boards into a NEW chassis and the computer not booting is something of concern.  I’m trying to understand what could have caused this to happen in the first place so I can be prevented in the future.
Regards,
Scott