Q 10 became extremely slow in responding after update to 10.2.1.537 - battery draining very fast since, too
Hi,
my Q10 now got very slow after the update to 10.2.1.537
It takes ages for switching from e.g. text to E-Mail Inboxes, from Hub to oriority Hub view or just to opening an email or an app. Also, it s draining the batterry very fast. Down to 20% after only 3 hrs , and than it is switching off. Even in Aircraft mode the battery is down after 5 hrs without me even touching the device.
Any clue what went wrong?
I am also experiencing all kinds of problems since the 10.2.1.537 upgrade. I now have to reboot my Q10 constantly as it will just freeze intermittently! After making a call I sometimes have to wait 5 minutes+ untill I can make another call. My battery also drains very fast - I have to charge it everyday.
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Pl. help me to figure out the resaon for this.
Hi eyen83,
Welcome to the Support Communities!
If you're not able to make calls on your iPhone, try these troubleshooting steps first:
iPhone: Troubleshooting issues making or receiving calls
http://support.apple.com/kb/TS3406
Follow the steps below to resolve this issue. Please test after each step.
Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
Check your phone settings:
Check your Do Not Disturb settings: Tap Settings > Do Not Disturb.
Check for any blocked phone numbers: Tap Settings > Phone > Blocked.
See if Call Forwarding is turned on: Tap Settings > Phone > Call Forwarding.
Ensure that your software is up to date:
Check for a carrier settings update.
Check for an iOS software update.
Note: Some updates may require a Wi-Fi connection.
If the iPhone has a SIM card, reseat the SIM card.
If the iPhone 4 or iPhone 4s is on the Verizon network, dial *228 from the iPhone and select option 2 to update the Preferred Roaming List (PRL). The PRL determines the cellular towers the phone uses for cellular service, selecting those with the best signal strength.
Reset the network settings: Tap Settings > General > Reset > Reset Network Settings.
Try to make or receive calls in another location.
Attempt to isolate to one network band:
If you're having the issue on LTE, disable LTE, if possible, and try again.
If you're having the issue on 3G/4G, disable 3G/4G, if possible, and try again.
Contact the carrier to check the following:
Your account is properly configured to use the specific iPhone that has the issue.
There are no localized service outages.
Your account doesn't have a billing-related block.
Your calls don't have errors on the carrier system.
Restore the phone as new.
If the above steps don't resolve the issue, go to an Apple Retail Store, carrier, Apple Authorized Reseller, or contact AppleCare to send the phone in for service.
Cheers,
- Judy -
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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