Q for users of NI Komplete 5, in particular the B4 II (Tonewheel organ).

Hi all, apologies in advance for posting here; just haven't had luck with NI customer support or message board.
This past weekend I took the plunge with the $399 Native Instruments. I love it. Great sounds, etc. Only problem is, the B4 tonewheel organ will not respond to the keyboard of my MIDI controller either in standalone mode or in Logic.
It will respond, however, in Pro Tools 8. What's even more puzzling (to me at least) is that it will respond to the QWERTY keyboard, and it will respond to some of the sliders and knobs on the controller -- just not the keyboard.
I imagine there's some setting I'm not tweaking -- probably having to do with which of the B4's two keyboards are set to receive MIDI. I've read through the manual, looked on line, and queried NI, all to no avail.
Can anyone help here? Thanks in advance. The MIDI controller is a PCR 800, it's set up correctly (as I noted, all other NI instruments and other VIs I use respond without a problem.

James Holloway wrote:
Erik, let me ask you this: do I assign the MIDI channels in the "Settings" panel of the keyboard,
Yes. It is called the Keyboards' transmit channel. In general there is no need to have it on anything else then channel 1 - except when you work with multiple midi-controllers, or with instruments that are hard-wired to receive on specific midi-channels.
If you have a keyboard that you can split to send different keyranges to different midichannels, that would be ideal. You could assign the pedal, the lower and the upper manual to different midi transmit channels and key ranges. Alternatively, it must be possible to set up an environment for it if you can't split your keyboard. If you like, I will look into that too. No extra grovelling expected.
or in the preferences?
No.
THere's no need to go into the MIDI setting utility in the Applications--?utilities folder, correct?
Correct.
It's just odd to me that it works fine in PT but not standalone or in Logic.
Could you play all three manuals in PT? And what does your MIDI I/O monitor (in the transport bar) say? Are the notes coming in when you play the soundless B4?
If it would be possible for you to send me screenshots of the preferences and the settings for your B4 I'd be eternally and grovellingly grateful.
Well, who can refuse such prospect of Smithers-like servitude...?
Excellent, excellent... I'll put someone on it right away... me.
Later!
Erik.

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