Q Having trouble with shortcuts in illustrator( Please Help)

I am having trouble with shortcuts when i exit the program and then try  and use shortcuts it wont work till i go back into edit  and shortcuts menu and click ok to the defaullt setting and i have to keep doing this???? Can  some one please helpme. I am very new to illustrator and i am trying to learn the shortcuts. Also im not very good with technical stuff so  please make answer simple if possible Thanks

If you are saying that you use the default keyboard shortcuts list, and every time you open Illustrator you can't use any keyboard shortcuts, this must be a bug.
I'd suggest changing one keyboard shortcut, or as many as you would like, and save it as a new list. Maybe it won't be bugged like the default list.
If that doesn't work, my only other idea would be re-installing Illustrator. But wait to see what others say here, before trying to re-install.
Good luck!

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