Q10 10.3 software issues, restarting, deleting my information

Ever since the last update my phone will shut off randomly & delete everything that occured since the last update. EVERYTHING. It will even restore things I deleted since the update. It is driving me mental. I decided to do a back up of what info I had left & then wiped the phone completely. When I try to restore it , as soon as it does the required reboot after restore is complete it just deletes the restore!!!! PLEASE HELP! I have valuable information that I hope is not lost forever in my backup.

Hi
Thanks for reaching out!
Please let me know if the following KB article helps. Thanks!
KB36747 All data is deleted following a manual restart of the BlackBerry 10 smartphone and a blue LED is displayed during boot up

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Q10 10.3 software issues, restarting, deleting my information

Ever since the last update my phone will shut off randomly & delete everything that occured since the last update. EVERYTHING. It will even restore things I deleted since the update. It is driving me mental. I decided to do a back up of what info I had left & then wiped the phone completely. When I try to restore it , as soon as it does the required reboot after restore is complete it just deletes the restore!!!! PLEASE HELP! I have valuable information that I hope is not lost forever in my backup.

Hi @amandazais
Thanks for reaching out!
Please let me know if the following KB article helps. Thanks!
KB36747 All data is deleted following a manual restart of the BlackBerry 10 smartphone and a blue LE...
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I have downloaded some software,later restart my computer,but cannot log in,what it is cause?

i have downloaded some software,later restart my computer,but cannot log in,what it is cause

Hello Bruarong,
It sounds like you are unable to print to your printer from Mac OS X Lion. I recommend the troublehsooting from the article named:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Follow these steps until the issue is addressed:
Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
Reset the printing system, then add the printer again.
If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
Contact the printer vendor or visit their website for further assistance.
Thank you for using Apple Support Communities.
Take care,
Sterling

Hello..i have the macbook pro and i had a password when it opens and when i have updated the software when i delete something it asks me every time to put my password ;/ how do i delete my password or just correct a setting for it?

hello..i have the macbook pro and i had a password when it opens and when i have updated the software when i delete something it asks me every time to put my password ;/ how do i delete my password or just correct a setting for it?

You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
Repair User Permissions

Desktop Software Issues

INFO:
- Sprint
- Style 9670 OS6
- plenty of internal storage space
- pulls dont work as it gets stuck in restart loop
hey, i had a string of problems with updates for the BB:
#1 app world (most recent update and the previous one) insisted for an update and ended up crashing the phone; ended up running 3.0 for a while....after a couple reinstalls and wipes and deleting appworld files on the sd card, now it runs the most recent app world version
#2 after having to reinstall all applications and settings, etc., the only app that doesnt work properly is iheartradio (which used to work fine) where when it is "fetching cities..." it's still processing (no freezing) but never gets to the main screen and clocks every now and then...tried 4 ways to solve it:
deleting app from appworld, restart and reinstall = no fix.
deleting app from application storage, restart and reinstall = no fix.
deleting app from home screen, restart and reinstall = no fix.
using desktop software to delete the app, then reinstalling from app world........ran into another issue which is the main subject of this post
#3 so when i proceed with the core application update, everything installs and then it comes to the phone restarting, it gets stuck in an eternal restart loop....luckily i use BB protect as well as a backup to restore the phone but i'm reluctant to try the update again as it takes up too much time to restore the phone prior to the restart loop
please advise, thanks!
also, here's a link to show whats included in the update:
https://docs.google.com/presentation/d/1qayGFI0zCm6ZhFly0JNuAQt8HtJHkZr5MYDCXFb6ULQ/edit
i'm wondering if its a software issue as it seems OS6 support is dwindling...

*UPDATE
- turns out that downloading the iheartradio app directly from the website works flawlessly but i still have the same issue with the desktop software update

USB Stops Working, Hardware or Software Issue?

I am having a strange problem with my laptop. It's a Dell Latitude E6410. I noticed this problem for the first time yesterday.
Whenever I'm home, I plug in a USB keyboard, USB mouse, and sometimes my PSP to charge or add files. All of this normally works. Yesterday, I was deleting everything from my PSP hard drive, and in the middle of doing so it just disconnected. I noticed that my USB keyboard and mouse stopped working too, my mouse didn't even have the laser lighting up on the bottom. I restarted and everything was fine.
Last night I put my computer on standby, and just now I woke it back up. Upon doing so, none of my USB devices were functioning again, and I had to restart my laptop and that did fix it.
My confusion is whether this could be a software issue or hardware issue. I've never had an issue like this before. I notice that my mouse doesn't start working and my PSP doesn't start charging until after Arch starts to boot, so I wonder if there is a daemon that might be dying or something?
My laptop is under warranty so if it's a hardware issue I'm covered, though if I call Dell tech support I'll have to put my Windows hard drive in it (which I keep just in case I have to call tech support) but I thought I'd ask here before I go through all that.

lilsirecho wrote:
Perhaps it is a software issue since it occurs after putting the laptop in standby.
Some BIOS programs have a legacy USB entry. Perhaps that needs attention for whatever reason.
If on internal power, low battery charge could introduce discrepant behavior. This is not likely if on wallwart power.
Review recent upgrades for clues to the solution.
It doesn't happen only after standby. The second time it did, but the first time it happened right in the middle of transferring files from my PSP.

My iphone 5 won't group text. I have group texting on. This is the fourth time this has happened and was told to restore my phone because it was a software issue.

I use group texting a lot. It has stopped working on my iphone 5. This is the 4th time is has happend. Twice I've had to restore my phone and twice the situation resolved itself. I was told that it was a software issue. Has anyone else had this problem?

SMS or iMessage?
What happens when you try to send a group message? Any errors?
Has a reset or restart of the device been tried?
What version of iOS on the device?

Having software issues, MBP mid 2012 won't boot

I recently had my MBP fail to boot, it would only load to a flashing folder with a question mark on it. I've had many suggestions as to what could be causing it, and so far I've disproven a couple. It isn't an issue with the hard drive, as I've run the extensive hardware test and everything checked out fine. Also, I took it in to geek squad since I had a membership with them and they also said the hardware was fine. They checked the SATA interface wire and it also checked out okay. They said that it was a software issue that was unavoidable, so they backed up my hard drive, wiped it clean, did something that they call "removing excess security titles," put the data back on my laptop and gave it back. It worked fine for all of 6 hours (6 total, only 1 hour of use) and then crashed again. The blinking "?" folder appeared again. Also, when I boot with the option key held, or command + R and then enter disk utility, my hard drive still does not appear in the startup manager or the disk utility window that usually lists hard drives found. "Macintosh HD" does not appear anywhere, and neither does "Recovery HD". The only drive I can get to show up is my external drive that I use for time machine. this means that I cannot select the drive (Macintosh HD) that I wish to place my time machine backup onto. Please let me know if anyone else has had this issue, and let me know if there are any suggestions on how to resolve this issue (preferred without taking it to apple store, dont have any near me.) Thanks in advance.
I posted a related question yesterday, so if you would like some more background info on the matter, you can read this one as well.
https://discussions.apple.com/message/26090958#26090958

Resolved this issue myself, and have decided to never trust Geek Suqad with any of my tech again. The issue was simply a faulty SATA cable. I didnt buy an external enclosure, but I did get a friend to let me pop the hood on his MBP and swap SATA's for a couple minutes. It booted perfectly to my desktop without any lag.
Reasons why Geek Squad will never see me again...
1. They charged me $80 for a data backup when I could have easily done that myself at home.
2. They misdiagnosed my problem as a "software issue." Gave it back and issue wasnt fixed.
3. Took it back in and they misdiagnosed it again. Since they determind the HDD was fine, they automatically      assumed it was the logic board and wanted to charge me $500-$600 on the spot to ship it to repair facilities and      have it fixed.
4. A 19 year old kid equipped with Google and Youtube (me) was able to diagnose, confirm, and repair something      in 1.5 hours that they couldnt even correctly diagnose in 4 days of working on it.
5.That "removed excess security titles" thing I mentioned... Yeah all they did was go into my applications and      delete one of my antivirus apps and my battery health app. They said that sometimes viral protection apps can      compete with one another and cause damage. That makes absolutely no sense to me!!
Needless to say, NEVER trust your computers with Geek Squad. They can't even correctly diagnose a faulty WIRE.
Lesson Learned: Always take Apple products to Apple technicians regardless of discounts elsewhere.

Lion 10.7 Only Boots in Safe Mode. Is This a Hardware or Software Issue?

Hi. On my iMac late 2009 i7 8GB bought last March only. I reinstalled Lion (I didn't erase the whole disk because I have Boot Camp Windows and I have filed there) and it can only boot in safe mode if I use the Mac's built-in EFI bootloader (where you have to press option on restart) menu then press shift after choosing the iMac OS X hardisk. I've been trying to fix it for around 4 days now today. I'm tempted to take it to the authorized Mac shop but that could take weeks to months in our country. If I let it boot normally, it would seem to have a kernel panic and would stop at the white/gray screen. Verbose mode showed that is stopped at something 10 of these like: nstat fail.
Is this a GPU hardware problem, specifically the 3D element of this 4850M GPU? I'd like to do load each kext, each extension manually but I can't find them in Lion. When I use the Lion DVD or the Lion Recovery partition, it's very sluggish, every click and process takes 20 seconds to minutes. If I try to boot in Linux, Snow Leopard DVD or Snow Leopard external hardisk, there seems to be a kernel panic. It's either just a black screen or a garbled screen.
I want to erase/format the iMac's hardisk but in Safe Mode, it can't be mounted even if I use Disk Utility. If only there's a way to force it to mount, I can save some Windows 7 file to one of my external hardisk or flash drive. Does anyone know of an app or program that can mount NTFS files on Lion's Safe mode?
If it's a Lion bug, has Lion somehow corrupted the Mac's built-in (hardware not the EFI partition in the hardisk) EFI or somehow corrupted the Mac or GPU's ROM? Could it be a new OS X virus? Should I then perform in Safe Mode to flash the GPU ROM and the Mac's ROM again (I have the latest)?
Do you think if I erased the whole drive, reinstalled it again with either Snow Leopard (assuming it doesn't boot into a garbled screen) or Lion things will go back to normal?
Has anyone experienced something like this? What was the culprit (was it a hardware or software issue) and what was the solution?
Gbu.

Hi thanks for all the concern and replies. I've tried all that.
I had just got it back from the shop last Friday. It was there for around two weeks. It was a faulty GPU (when you see garbled display that's consisten when booting it the GPU). I have a strong feeling it's related to the Lion install 10.7 or 10.7.1 and may be similar to reports of Mac laptops overheating. It's good the GPU is removable, it might have taken 3 week or a month if it had been the whole board.
It's a blessing in disguise though as with all or most cases because I also got to have the LCD replaced for excessive backlight bleeding (in my opinion), the dead pixel from the previous LCD isn't there anymore (though under the glass there're some smudges but nothing crucial). The backlight bleeding is still the same though in my opinion but at least it's new.
It's a great thing I bought Applecare. I didn't buy it for the iPhone because that's more durable (my iPhone 3G's 3 years old now and it's still solid. Although there are scratches and a crack at the back at the bottom, got sqeezed under the table I think when I sat). I think Applecare is a good recommend for things that get hot like desktop and laptop Macs(are the iOS considered Macs btw?) which are twice or thrice the price of iOS devices.
Gbu.

When adding a yahoo email account I keep getting "Server Unavailable" notification. This started after I updated my software. I deleted my accounts and tried to re-add them but continue to get this notification??

When adding a yahoo email account I keep getting "Server Unavailable" notification. This started after I updated my software. I deleted my accounts and tried to re-add them but continue to get this notification??

hello, this is a scam tactic that is trying to trick you into installing malware, so don't download or execute this kind of stuff! as you've rightly mentioned, you're already using the latest version of firefox installed and you can always initiate a check for ''updates in firefox > help > about firefox''.
you might also want to run a full scan of your system with the security software already in place and different tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes], [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] & [http://www.kaspersky.com/security-scan kaspersky security scan] in order to make sure that there isn't already some sort of malware active on your system that triggers these false alerts.
[[Troubleshoot Firefox issues caused by malware]]

How can I fix this camera software issue?

My iPhone 5 was most recently updated to iOS 7.1, and now my rear camera is showing up black. The front camera works, however it freezes when I attempt switching back to the rear camera. How can I fix this software issue?
Please Help.

RESET DEVICE
Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).
Then try the camera again

I want to know if there's any software issues on my macbook

I have mountain lion and really want to know if I have any software issues.

First of all, run software update. They should have done this in the Apple store, but who knows.
Secondly, go through all your 3rd party apps that are not from the App Store (if any). Visit the developer's websites to check for updates or use the apps' built in 'Updates' function (usually in the File or Help menu of the app).
Thirdly, remove everything from your login items here:
 > System Preferences... > Users & Groups | Login Items
By 'remove' I mean highlight the apps in the list and click the - minus button underneath (do not check the 'Hide' box). This doesn't remove them from your computer - it just stops them running when your computer logs into your account.
After removing all, restart the computer and test to see if the problem remains.

WRT610N NAS NTFS issue for deleting directory

Dear all,
I got one issue with the WRT610N and the NAS feature. This is really a nightmare. I have been looking everywhere, I found people with the same issue but never find any solution.
I am running Vista on a laptop connected to the WRT610N via the 802.11n link but the issue is not here.
I have a hard drive of 40GB (but same issue exist with another drive of 500GB) plug to the USB port. I can read all file without any issue. I can also add file without any problem. The problem come when I try to delete some directory. In this case I got the an 0x8007045D Error indicating that I need to have the right permission for doing this. However I do not have any issue in deleting files. In case I delete all files from a directory I can't delete the directory without the error. I map the drive to the windows explorer with the admin account which give read and write access.
Without this fix the NAS feature can only be used in read only!
Could you let me know if you had the same issue? If you solve this could you post the way to fix it? or maybe am i doing something wrong?
Your help will be very appreciatated.
Regards,
PS: I am also running the latest firmware (v1.00.02 B10). The problem was also present with previous software.
(Mod note: Edited post for guideline compliance. Thanks!)
Message Edited by JOHNDOE_06 on 03-22-2009 10:28 AM

I have been in contact with the on-line linksys support last week-end. They said that I should have a feedback of the issue by e-mail. I received the e-mail today from lynksys UK support. They asked for more details of the issue and then I just provided them more details of the issue including screenshots. I hope this will be fixed otherwise the NAS feature is just useless for me. I use the NAS for automatic backup which synchronizes files and therefore delete directories when they have been delated in the source. I got similar issue when using iTunes from MP3 database. I guess that the application try sometime to create directories when adding photo album to MP3 database. So basically a non reliable NAS is just useless. I found the WRT610N very attractive in terms of features, i.e. everything I need in single box but very disappointed of the various issue I had on the router regarding the DLNA issue, at least with the previous firmware.
Having the hard drive in FAT32 instead of NTFS is also not a good option. It took 8 hours to copy about 400 GB of data on my western digital 2.5" (500 GB drive) when the drive is format as NTFS and attached to my PC. When using FAT32 it took 5 to 5 days! FAT32 is very old and not reliable format (no journal file). NTFS is said as supported in other linksys product so I guess that it shoud be possible to have it on this prodcut. It sure that for a long time NTFS support on linux was not always easy for write access but I think that things have changed since that time. In case NTFS would not be possible they should provide other reliable and fast drive format such as Linux EXT2/EXT3 formant. However, I tried those format and it do not work. That is quite strange since this is a native linux format and the router is probably running on linux system.
For your information, I also had some disk corruption when I did some delation of files/directory with a FAT32 drive. It was less reccurent than NTFS but still not reliable. However I did not try the latest firmware with a FAT32 drive.
I will let you know when I will have feedback. If anybody has similar issue please just mention it here, at least we and linksys can be aware of the situation. Linksys should also take this opportunity to listen to their customers and enhance their product. I really believe that this product has been put on the market without the proper validation and I am suprise that it takes so many months to have updated firmwares.We can understand that bug could exist, but they should fixe it.

Nokia 5530 XM, phone software issues/headaches

Hello,
I got my 5530 XM around 2 months ago. It was my first Nokia (been a Sony Eric fan for over 5 years). Anyway i liked its touch interface and all.
But then i noticed the phone would restart (reddish/grayish horizontal lines leading to a white screen and then reboot) on average once/twice a day randomly.
I used the nokia update software to get the latest firmware, with that applied, the restarts frequency was decreased. But around 3 weeks ago, i noticed th phone would become unresponsive at times. Like i'd click on a menu item and i'd hear the small vibration of the force feedback, but nothing would launch, in such situations the phone won't respond to any touches, other than lock/unlock slide key and the turn on/off switch.
The only way to get out of that is to restart the phone. But this unresponsiveness is really annoying. I also did a re-install of the firmware from the nokia-software-updater 2 days ago, but the phone still gets stuck in unresponsive state. Sometimes you get unresponsiveness while you're receving a call. You can click all you want to accept the call but nothing would happen. sometimes i have to remove the phone cover and take out the battery and then put it back in and start the phone again to make things go back to normal.
Other than that, at times i'm unable to launch the camera. Its such an embarassment to be a nokia users, 2,3 times at party with friends i had to take some pictures with my NEW NOKIA 5530 and i noticed the camera wouldn't launch (From applications > Camera), there is the small circle on top of the camera icon (that appears for minimized applications), but clicking the icon does nothing.
Even restarting the phone doesnt help.
My phone is still within its 10/12 month warranty period. but i'm truly disappointed in nokia's software. Can someone please help me fix this problem? i've never faced any software issues with my other brand fones and i really love the touch feature of this phone and the interface but the UnTested Operaing System from Nokia is really becoming a headache for me.
Being a software engineer myself, it makes me wonder if there is any quality assurance going on in software departments at nokia. I remember watching a Nokia video on youtube showing how nice and long their hardware quality assurance tests were > which lead me to buying nokia 5530 as my next phone, but this software, it makes me dislike the phone more every passing day
someone help please....
- A new nokia user
Message Edited by milkywayer on 07-Jan-2010 09:12 AM

hi!
i also have dis problem wid my nokia 5530.igave it to nokia care centre they updated my software version but again i am facing restarting problem.red or green lines appear and my phone reboots.i am a nokia user.i had used many of nokia's models but never faced dis restarting problem.i also want help 4m anyone.
thanks 2 all

Software issue with iPhone 4S

i am experiencing software issues with my IPhone 4S. I was directed to back up all data to ICloud and delete everythign off phone. Did that. Cannot restrore phone with ICloud back up data cause it causes the software issue to represent itself. i can restore as a new phone without any issues. i need the contacts that i have backed up on ICloud. all picts and data can be deleted. how can i just restore contacts only.

Welcome to the Apple Community.
If the contacts are in iCloud they will be reloaded to your new phone when you sign into iCloud.

Q10 10.3 software issues, restarting, deleting my information

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