Q10 1565 to 1581 update

So as the 1565 update has totally wrecked my message and call notifications reducing them by 50% in volume when will the 1581 update be avaiable in the UK on my O2  if anybody says ask O2 I have and they dont have a clue..  I keep missing calls and cant hear ... v frustrating

there are a lot of unhappy blackberry customers how about fixing the problem rather than pointing out etiquette!

Similar Messages

  • Q10 no carrier- NO UPDATE to 10.2.1

    Hi BlackBerry Community,
    My Q10 ver. 10.2.0.424 doesn't update to 10.2.1.
    I am in Beijing holding unlocked version purchased in HK and my friend has his Q10 unlocked bought in Singapore living within the same building as me got his update 2 weeks ago.
    He is a BlackBerry expert but is as confused on why I haven't had my updates. This is what I've done when performing updates without any success.
    * Turn on my phone VPN and performed update
    * Used of several friends VPN & performed update
    * Turn off mobile network & data services
    * Take out China mobile SIM card
    Please advise anything that may assist me to attain 10.2.1 update. Many Thanks.
    Solved!
    Go to Solution.

    Dave:
    Download the correct autoloader for your device from the first post in the thread linked below. You need to know your full model number (i.e. STL100-1 (or -2, -3, -4) which can be found in Settings >About. Make sure you download the one for your model that contains the radio file.
    10.2.1.1925 OS: http://forums.crackberry.com/bb10-leaked-beta-os-f395/lengend-presents-10-2-1-1925-all-q-z-887047/
    Now, once that is done, follow the directions in this link to backup, install, etc.  Upgrading OS10 devices using Autoloader
    It is all much more simple that even the instructions appear.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
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  • Q10 stuck on "software update in progress" please help!

    Hello, I am trying to factory restore my q10. I initially did this from blackberry link however it then came up with an error message so I had to press "reload" from blackberry link. Now at least 5 hours later my phone is still connected to blackberry link with a green light on the blackberry and on computer screen it says "software update on progress. Do not disconnect the device. Then below that the blue status bar is nearly at the end but has been for hours. I think it's stuck but I'm unsure of what to do. Please help someone thanks

    Reboot it it will do the job correctly the 2nd time happened to me aas well!

  • New Q10 stuck on Software Update Screen

    I've just got a brand new Q10, turned it on and started going through the setup screens, but it's stuck on the software update screen. It'll check for updates for a few minutes and then display a message saying it can't reach the update server and direct me back to wifi setup. It's staying connected to my wifi network, which is stable and has a strong signal, but still has been unable to connect. I've tried rebooting several times by turning it off and back on, and done several battery pulls, but it continues to take me straight back to that screen and starts the whole frustrating process again.
    Please help!

    I recommend trying again tomorrow... or Monday
    it's late right now and the servers might be down for maintenance.
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  • Q10 don't see update OS 10.2

    Good day, I have bb q10, it's dosn't see update os 10.2. Then i put check new version, they say "You have last version 10.1" What i need to do for update my bb q10?

    Hi...
    Update availability is depend on the network carrier you are using.
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  • BlackBerry Q10 not able to update to OS 10.3

    My BlackBerry Q10 which I bought from Amazon (Labelled Verizon at its bottom) still shows "your software is upto date yet it runs OS 10.2. I am located in Uganda. What could be the problem to why it is not installing OS 10.3

    Hello @ssonko6
    Welcome to http://supportforums.blackberry.com/
    Verifies that an update is available:
    Configuration.
    Updates.
    Check for updates.
    Another method of update via web.
    http://www.blackberry.com/update
    Regards.
    BBM Channels  PIN: C0007093A
    Do not forget to give LIKE    Those people who help you and advise you about your doubts.  if the review has been SOLVED** # 4LL  #ÉliteRoad  Make a backup of your BlackBerry
    BlackBerry Protect and  BlackBerry Link constantly.  #ichooseBlackBerry10 Gutijose14 Forums Veteran I

  • Problems with Q10 After At&T Update 10.2

    Hey All,
    If anyone can please help, I've had problems on my Q10 since the 10.2 Update on Wednesday 4/16.
    I lost all my contacts, all my tasks in the Remember App, and who knows what else. My Phone App is also incorrectly saying there are no recent calls although I have made and received several calls since the update.
    I still have my pictures and text message history though, if that helps.
    For some reason my desktop Link program doesn't seem to have any data available for a backup or I would try a restore. I also can't figure out a way to uninstall or downgrade the update and see if that might work to restore my things.
    Any suggestions for what to do? Ideally, I really need access to my Remember files as they have super important information I don't have anywhere else, would love to have my contacts back, and at the very least need my phone app to go back to doing its job and recording my calls.
    Thanks!

    The update you did was OTA (meaning over-the-air) and was pushed to you by AT&T. Your data shouldn't have been deleted so I don't know what happened to it.
    As for a backup, can you search your computer for a file that has the extension ".bbb"? If you have no backup there is little we can do, though.
    It is recommended to store your contacts in an email account and the one I recommend is Outlook.com. Then your contacts will sync to any device you connect to that account. You don't have to sync email if you don't want to but you can sync calendar, contacts, and tasks through an Outlook.com account.
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Volume is very of Q10 after 10.3 update

    Two days ago, my phone got updated with blackberry 10 os ver 10.3.xxxx. Now, the volume is too low. It's very difficult to hear calls. Earlier, the volume was good i.e. the phone has the capability but is limited by the os. Any work arounds?

    we have had this for the last 2 months as 1565 update to 10.3 is what caused it.
    what are the last 4 digits of the 10.3 number as those are the most important we need.
    they are now saying that the latest updates have fixed the issue which is strange as some do say its slightly louder but still not as loud as 10.2
    for me it has made no difference.
    callender alarm also still only rings for 2 seconds so this has not been helped one bit.

  • BB Q10 don`t have update to OS 10.3

    Support, please help me. How to get update for my BB Q10 to latest version? In Setting--> Software update menu, don`t show me update. Now i use 10.2.1.3062?? How to get it?? 

    That method is controlled by your service provider...if they have not yet approved it, then it's not available to you. But you can move beyond regardless. But, due to the number of problems with "upgrading" to this OS level, I suggest you try the very clean and very forceful AutoLoader OS Reload:
    http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
    Beware that it is completely destructive...the device will be "like new"...no data, no apps, no accounts, etc. Be sure you take a full backup first, as well as make full manual documentation of all apps, accounts, configurations, etc. Sometimes a restore reintroduces the very corruption one is trying to eliminate, and manual reconfiguration is necessary.
    You can also use this to fall back to a prior OS if you desire...you can install any OS level for which you can find an AutoLoader. (Hint...search over on the CB site!)
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
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  • Q10 10.2.1 update

    Help! Need help with 10.2.1 update
    Solved!
    Go to Solution.

    It was there for a while but then pulled, so it should be out officially shortly.
    If you've been helped click on , if you've been saved buy the app.
    Developer of stokLocker, Sympatico and Super Sentences.

  • Battery life on a Q10 after the recent update to OS 10.3.1

    I purchased my Q10 in November of 2013 and one of the best things about it was the battery life. One time the battery lasted for four days (albeit with minimal phone use). I upgraded to OS 10.3.1 a couple of days ago and have noticed a drastic decrease in the life of my battery, despite the claim that the new OS was better at battery management. I went to bed last night with 46% battery remaining and woke up 9 hours later to find my phone completely dead. I even had the Wifi off and Bedside Mode on. 
    Has anyone else noticed this? Is there some way that I can get better battery management?
    Jeremy

    Try a hard reboot and then give it a few days, a new OS often means some background housekeeping is going on (this is more noticeable on clean installs).
    Check the Battery in Settings -> App Manager -> Device Monitor after a week or so and see if anything obvious is causing the degradation.
    If you've been helped click on , if you've been saved buy the app.
    Developer of stokLocker, Sympatico and Super Sentences.

  • Cannot delete some emails from hub on Q10 since 10.2 update

    Ever sisnce the update, I have a few messages, all from different emails, that will not delete off the hub.  they have been deleted off of their respected servers and when I go to open them, it says "could not display message".  Furthermore, one is showing as an unread message.
    Battery pull, BBlink and restarts have no effect.  Any suggetions, other than wipe and reinstall?

    any chance of some sort of reply from BB?

  • Lost all work/home addresses in contacts after 10.3.1.1581 update.

    How do I recover them? Most do not have hard copy any longer.

    Hi and Welcome to the Community!
    Depending on what you did, maybe or maybe not. You didn't tell us which, of the 4 or 5, method you used to update. You also didn't tell us if you conducted a backup BEFORE allowing this update to happen...such is, of course, always prudent. You also didn't tell us if you have been doing regular backups...such is of course also always prudent. You didn't tell us if you use an OTA service to store your data and allow it to sync OTA to your device, or if you are depending solely on your BB device as the only storage location for your priceless data.
    So, more details from you will enhance our ability to provide you with useful guidance.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • 10. 3 update for Q10

    Hello, 
    I have BB Q10, as 10.3 update has officially launched some time ago, I still have not got any update message.
    What should I do, and may be there is other plans to roll out update for BBQ10 
    with best,
    Janis Briedis 

    bambam417 wrote:
    I have been told by Blackberry that the 10.3.1 release was pulled in Canada.  Since I just had to wipe my phone back to factory settings to clear the bugs caused by the 10.3.1 system, I do not think I will be upgrading any time soon.
    It was, and then 10.3.1.2558 has been released.
    Read up > Article ID: KB36755 After upgrading BlackBerry 10 OS to version 10.3.1 the volume for notifications is noticed to be significantly lower than in the previous version
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Q10 not coming on after latest update

    Just updated my blackberry Q10 with the lastest update from blackberry now my phone is not coming on, tried several restarts but nothing, it just shows the blackberry logo, please can someone help me with this?

    Mine showed "Blackberry" for maybe 6 or 8 minutes, then the purplish logo for another minute or two  ...then came back to life.
    How long have you waited before forcing a reboot, or removing the battery?

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