Q10 Battery drain

Having some problems with a two weeks old Q10
A fully charged battery is drained after about 5 hours, with little or no use.
For the first week it was great then it's gone bad in the last few days.
Have tried a battery pull.... and there has been no apps installed since it was new.

I've deinstalled Blackberry Travel because I found that this was my "battery drainer". After unplug from the charger the BBTravel starts to work in background without any reson and use 10% of the power of the processor and than my CPU starts to generate 40% of use. After deinstalling it, everything comes to normal.

Similar Messages

  • BATTERY DRAINS SINCE AFTER THE UPGRADE TO OS 10.2.1.3442 ON Q10

    It's been over three weeks now since I upgraded my os to 10.2.1.3442 and ever since then my battery drains like mad.I constantly use device monitor to manage runing applications and even when most apps are idle and PIM is as low as 0.5%,my battery @97% would be indicating it can only last for 4hrs.This occurs all the time and no single time has been an exception.Suddenly my battery that can go even two days previously when fully charged can barely go 5hrs now.pls kindly assist with your ideas.I'v done several hard restart still no improvement.

    linuslynx wrote:
    Lst 48hrs top 4 apps for battery consumption,BBM-82%,SYSTEM-74%,DISPLAY-52%,BROWSER-38%.
    Then for cpu system-34%,bbm-19%,browser-14%,pim-14%
    Those I've highlighted in red are extremely high.
    Do you use BBM very much, such as BBM Groups?
    Open the BBM app, tap the FEEDS or UPDATES tab and scroll all through that as far as you can.
    Close BBM and watch the same Dev Manager in two days, let's see if that reduces the BBM usage.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Appalling Q10 battery life

    I've been having problems with the battery life on my Q10 for several months, and is continuing to get worse. I've had absolutely no success with offical BlackBerry help, so I'm coming here as a last resort before I finally jump ship and get an Android phone.
    My problem has been that my Q10 has been unable to make it to the end of the day with NO use except for BBMing my wife, a bit of email and some light web browsing. I don't run any apps in the background that don't run at default when I boot up the Q10. I've tred disabling wifi and all the other suggestions here: http://docs.blackberry.com/es-es/smartphone_users/​deliverables/50635/als1342451670263.jsp
    I thought it might have been the patchy coverage from AT&T (I was running 10.1) so I jumped ship to T-mobile, and installed 10.2.1.2156. This seemed to help for around 2 days and now it's worse than ever - my battery will not even make it far past lunch time now. I bought a couple of new batteries and I get through the day by swapping betwene three of them. Using a brand-new battery, this is from when I unplugged my phone from the charger this morning: 
    I'm not sure what left to try - could it be a fault in the device itself? 10.2.1.2156 seemed to solve my woes when I installed in on Saturday, but something weird happened to my phone on Tuesday: everything in the phone reacts very sluggishly, as if I was running hundreds of apps in the background. BBM won't open a message from the hub, I have to go through the BBM icon. Using device monitor, I see that 'Standby' is what seems to be devouring my battery. My phone seems to be killing itself doing something, but I've no idea what.
    I'm using an SQN100-1 (bought almost as soon as it came out) - if anyone has any suggestions on how to fix this, they would be gratefully received. Swapping batteries around all day is ridiculous, and the delays in the phone are making me seriously eye up a Samsung Galaxy. I love my physical keys, but I also need a phone that can meet the basic requirements of functioning all day...
    Solved!
    Go to Solution.

    Nope, I only have the default apps installed. Had a look and can't see BB travel. I've found this thread in the forums:
    http://supportforums.blackberry.com/t5/BlackBerry-​10-OS-Device-Software/Battery-Drain-with-10-2-0-42​...
    My system process is burning through 50 to 70% usage on my CPU. I think this is what is killing my phone. My wife is currently in hospital with a complicted pregnancy so I could get 'the call' at any moment. I just put in a new battery, which my phone estimates will be dead in 5 hours. I can't afford to be out of phone contact at all at the moment, and I'd rather avoid having to go buy a new phone on the way home...

  • Help / FYI - MicroSD card the source of a constant battery drain in BB10

    I'm not sure if this is a 'Z10' specific issue as I don't have a Q10 but I've been trying to track down the source of a constant battery drain on my Z10, in my case, it is having a microSD card inserted.
    Some more info:
    - Model: STL100-3
    - OS version: 10.1.0.2354 (current version of OS but the constant battery drain has existed on all other versions I have tried).
    - Carrier: Virgin Mobile Canada
    - MicroSD card: Sandisk Ultra 64GB
    Essentially, BatteryGuru has always shown a constant 0.4 watt drain on my Z10 which means my Z10, even if I am not using it at all, will at most last about 12 hours.
    I narrowed it down to the microSD card after doing the following:
    - eliminating the mobile network as the source by removing the SIM card and turning off mobile connections.
    - eliminating EAS accounts as the source by removing all 4 of my email accounts on the phone
    - deleting essentially all my apps (even with no third party apps installed except batteryguru and no customized accounts like Box, the 0.4 watt drain still persisted).
    I then thought it might be the encryption setting but encryption is turned off on my phone (for the phone and the media card). 
    I also thought it might be the amount of files I had on my SD card (20GB's of music, 10GB ov videos, 5 GB's of photos), but even with the card reformated and empty the 0.4 watt drain continues.
    But if I remove the microSD card, the battery drain stops with BatteryGuru reading 0.0 watt drain (saying it will give me 112 hours on battery).  Even after re-adding my email accounts and leaving wifi on (but not the mobile network), my battery drain is still 0.0 watts.
    Since I have always had a 0.4 watt drain on my Z10's (I'm on my fourth right now), I know it isn't unique to this phone and I've been on at least three different OS's so it's not unique to the OS.  The only constant I guess is that it has been a SanDisk 64GB card.
    I'll have to see if I can buy/borrow another microSD card to see if it happens with another size capacity but hopefully this can be fixed in a future update??
    Regards.
    BB-past: 9000>9700>9800>9780>9810>9900>Z10>Q5

    HWerner wrote:
    Hello
    I have the same issue with the same card: a SanDisk Ultra 64 GB - also same measurements using Battery Guru. I changed to a 32GB Transcend Micro SDHC class 10 and the battery drain is much less but still existing. 
    I checked the SD type number, found Transcend SD cards on the Transcend website especially recommended for mobile phones and ordered yesterday a 32GB and 64GB.
    As I am on vacation I will not be able to test the cards for battery drain in near future but it is very interesting that I had the same issue with SanDisk SD on Blackbery Torch/OS7.
    As far as I know these issues are caused by SD cards not entering certain idle modes when unused. 
    Regards
    Heinz
    Interesting about the cards not entering idle mode.  I'm trying to find another card to try.  The SanDisk Ultra 64GB is technically for mobile phones but if it doesn't work right, well... it doesn't work right.
    This has been posted on CrackBerry to and it seems others have had the same problem though a couple of people pointed out they have not had that problem (one of those stated he was using a Q10 though and not the Z10).
    BB-past: 9000>9700>9800>9780>9810>9900>Z10>Q5

  • Q10 - battery life

    I'm about ready to run away, and hope someone can help with this issue.
    I have had a q10 since it was available - it has been replaced totally once due to the notifier not working, but the battery was also a problem with the phone and the battery drained really fast - didn't even get a day out of it.
    Now have a replacement phone due to notifier fault, and the battery drain issue is the same.  I have drained it completely and recharged it - but with no luck it still runs out before the day is out.
    Had a 9780 previously and it lasted for about 4 days before needing a recahrge !
    Is there a better battery for this thing, or some way of getting past this fault ?

    I've been using this battery and have been happy.  It makes the phone a little fatter though.
    http://www.mugenbattery.com/mugen-power-extended-4400mah-battery-for-blackberry-q10/?gclid=Cj0KEQiA1...

  • 10.3.1 Quick Battery Drain Runs Hot Keeps Coffee Cup Warm

    WOW amazing battery drain with 10.3.1.  Where can i get the previous OS of 10.2.xxx as do not want to be tethereed to a wall outlet or car charger.   Wow runs IS 10.3.1 hot pretty sure if I leave my coffee cup on the phone it will keep it warm.

    I had the same problem for a week on my Q10. I was extremely frustrated as I couldn't get any advice from Blackberry and the best advice on this forum suggested a "security wipe".  I reluctantly decided to go ahead and do that. I first  tried to back the phone up.  I had to update the BB Link software on my PC and then was able to do the backup. I started to download the software suggested here (which takes 5 hrs unless you pay for it) and then realised the phone seemed to be OK again. Since then it lasted 48hrs and today is only down to 88% after 9hrs.
    My problem was mainly that Standby was using 50% of the battery & Androd Player 15%. Both are now under 2%.
    Your phone may have a different problem so if you've downloaded the latest BB LInk and done a backup with no luck then all I can say is good luck!

  • My iPhone 5s button home is not work and battery draining very fast

    is buy new iphone about 1 month in true shop in thailand
    1.is use about 15 days have a problem battery draining very fast *    16/5/2014
    i go to shop true but shop tell is not problem
    2.bluetooth is not compair with my car
    but in the first time i can connect bluetooth. But 1. shop true restore my device after then i can not connect this
    3.the button home i cannot used    25/5/2014
    i go to true shop again
    - tell to me this shop not receive becasue the phone have scratch and i want to change i pay 9800 bath about 326 us dollar
    BUT  i seach information scratch about 4mm. right
    *1 min 1 per*
    i hope apple help customer i buy product apple a lot of because i thust your brand but this case im not sure
    plese reply is mail as soon as im wait your answer....

    12 hours i don't have a answer.... this time my phone not used

  • Battery draining/over heating issues - 925

    hi all,
    ive had this issue for a while now but havnt moaned about it until now but ive just had enough of this constant issue and want some help
    i have the lumia 925 and have the above simptons, i have the lumia amber update and have disabled every setting and background app the only thing i have enabled and running in the backround are -
    touch display is turned on (double tap to wake)
    on my home screen i have the apps -  Photos, Battery,  Bing news, The Weather Chanel, set as live tiles
    the backround apps i have running are -  Battery, Bing News, Facebook and whatsapp
    apart from that all other settings are disabled or off
    i can disable bing news if have to but i dont think this is the issue here as before i was having the exact problem
    one time i noticed a 30% decrease in battery, not to mention the battery got really hot in hand

    Hey Robert,
    If it's anything like my 920, sometimes it gets caught in a CRAZY battery drain cycle. Sometimes it may get hot, sometimes not, but I always make sure that my GPS is working correctly. A lot of times it's not, and I need to reset the phone by either turning it off or holding down the power and volume down buttons.
    Especially check any apps that you may have downloaded that may be using GPS. Also, if you do the power + volume down, always turn your phone off again the normal slide down way afterwards or your live tiles won't update correctly.

  • Heating and battery drain

    I fully charged my iPhone 4 in the morning and since from that time it is hot and the battery drained with in 3 hours after the full charge.
    Can any one help me to fix this..:(

    Typing in ALL CAPS is considered shouting, is difficult to read and is rude.  Your help is very much appreciated, but please turn OFF your CAPS LOCK

  • Multitasking on iPod Touch 4G, running iOS 6.1.2, nearly impossible. Opened,  background apps do not seem to stay in memory and must "reload" every time I switch back to them. Also, intense battery drain (imo).

    Let's say I'm playing Words with Friends, and also Angry Birds. I may want to go back and forth between the two. When I do so, the app that was in the background needs to reload again. There is no quick access or ability to quickly resume where I left off. And the reloading means that the app restarts from its opening screens...so if I was working on a level, I have to start all over again. And quite often, a game like Angry Birds will lag greatly when I first open it...moving almost in slow-motion.
    I don't know if this is typical behavior when playing multiple games, or if I have an issue with my device. I've rebooted and even reset and restored, all to no avail.
    There doesn't appear to be as much of an issue if I'm playing one game but also have the music player open, or Safari, Notes, Reminders, etc. Those will resume just fine, though there may be some lag when opening/re-opening them.
    So I guess the problem seems to lie within 3rd party apps, and not the apps that are part of the iPod/iOS.
    The other problem is battery drain. I do all of my music listening via Bluetooth, so I expect that to have a greater impact than if I were using plugged in headphones, and I have location services turned on. But I have most notifications turned off, all email accounts set to manual and not push, screen brightness turned down and auto brightness turned on, "ask to join networks" turned off, auto-lock is set to 2 minutes but I almost always turn off the screen immediately after setting up my music listening (since I do so at work), volume limit turned on, EQ turned off, sound check turned off,
    With these settings, my battery can drain 20% or more within 10-15 minutes of game play. And these are not what I would consider memory intensive games--just Words and Angry Birds.
    I've installed (and recently uninstalled) a couple of battery meters from the Apple Store as well--freebies. Carat, Battery Doctor, Battery HD, Battery Magic.
    Carat and Battery Doctor seemed to offer the most pertinent and accurate information so the others were uninstalled long ago.
    The Accelerate tab in Battery Doctor show the amount of memory in use, and the amount of available memory. The vast majority of the time, the memory in use is approximately 94%. I will occasionally choose to "accelerate" which supposedly frees up memory, but this "bump" lasts only a brief time and I'm not sure it's a great idea.
    Even with absolutely nothing open or running, my used memory is generally still above 80%.
    Carat, if anyone is familiar with it, shows a J-Score. My J-Score is 17, which means that my performance (according to Carat, anyway) is better than only 17% of the users who have Carat installed. In other words, 83% of people are getting better performance from their devices. It also has "battery hog" and "battery bug" sections. It doesn't detect any hogs or bugs.
    I use my iPod Touch in rather limited ways. A typical day consists of approximately 5 hours of music listening via Bluetooth and 30 minutes to 1 hour of playing the aforementioned games. The occasional note and reminder, perhaps a brief check-in with the weather, and that's about it. And wifi is in use only when at home (there is no hotspot at work). Still, I need to charge it every day. I'd be keen to do more with the iPod if I could count on it to last more than a day.
    I've read up on multiple forums and blogs for tips on prolonging a battery charge, and believe I've taken everything into account, and applied whatever I could. I've even reset the network settings and try to discharge the battery completely once a month (for supposed battery calibration).
    I'm really hoping people can offer some suggestions or comments on whether this is typical behavior or if my battery is going, or even offer some additional tips.
    With iOS 7 on the horizon, I'm hoping the upgrade will offer some resolutions (I've read there is better multitasking), but considering how weakly my device performs at this point, I'm not entirely convinced that an iOS upgrade will actually make any improvements.
    Thanks a lot for reading.

    No, the app does not have to completely restart. It gets shifted in its open state into storage. Similar to how a computer uses the hard disk when it has insufficient memory.
    What complicates things is that sometimes memory does not get returned for reuse when you close an app. Thus yo should periodically double click the Home button and "delete" unnecessary apps from the multitasking dock and power off and then back on the iPod.

  • Dell Venue 8 Pro Battery Drain, Support No Help

    I lose a silly amount of battery life when the tablet is not in use.
    Battery life isn't great when in use either.
    Dell support wouldn't do an exchange because the diagnostic check came back fine.
    They did tell me to turn down screen brightness etc., not very helpful because I've tried all that. Stayed on Dell's recommended settings trying to avoid this issue. My sleep study seems to indicate that the unit is rarely in sleep at all.
    If a fresh install of windows doesn't fix this. I'm done. And dell support has been anything but actually supportive. If it doesn't fall in a checklist you are sol.

    THIS IS IN RESPONSE TO THE PERSON THAT SAID THEY DO NOT WANT TO RMA IT//WARRANTY WHEN STILL NEW AND ALSO RELATIVE TO POSTS ABOUT CHARGING WITH BACKUP
    I know my response is rather dated, but when you have a severe battery drain issue, just return the unit for an exchange where you bought it.
    I know some people mite not have bought it at a "brick" joint, but you should always try to buy your etoolz online, but at a local store for pickup, so you can check it all out and within that window of time offered, return for refund or exchange.
    BBuy locally tried to send stuff back for warranty reply, but I always point out the fact it's still under returnable terms, so I can either get a refund or return/exchange and not mess around waiting on my gear.
    There are also other ways to buy an other "new" tablet and "exchange" it//the old one also thereby bypassing all stops and go's and getting your new tablet replaced.
    I'm always plugged in or on an external battery pack//backup battery pack on DV8Pro anyways, so battery life for me is always longterm.....
    For those of you finding you aren't able to charge your via backup battery pack due to cable issues, remember you need a "dumb" usb//"charge" only cable or dumb dongle that makes your cable ""CHARGE ONLY"",,, then it will always charge via any usb powered source.
    For example for you that don't understand fully, sometimes devices such as rechargeable peripherals like keyboards and mice and all kinds of non pc devices that now use what appears to be a data cable but is only a charging cable, which does not allow throughput of data due to the fact it's sole purpose is to CHARGE a device, that cable will work.
    Like some small radios and bicycle lights and other devices now come with "USB" enabled recharging, and the cables look just like a data cable and will fit a fone, phablet or any standard mini usb plug, those cables are usually CHARGE ONLY, and this is what you need to add to your DV8Pro so it will charge universally bus wise.

  • MacBook Air Mid-2013 Battery Draining FAST (about 5-6 hours at best)

    I have been having problems with my Mac's battery draining very fast even on light usage. Simply using Safari will drain my battery in 5 to 6 hours, when my laptop would last the stated 12+ hours before when browsing the internet. I followed these steps yesterday...
    Reset com.apple.finder.plist, com.apple.sidebarlists.plist and com.apple.desktop.plist
    - Open a new finder window
    - Choose Go > Go to folder. Your destination is ~/Library/Preferences
    - Locate com.apple.finder.plist and rename it to com.apple.finder_backup.plist
    - Locate com.apple.sidebarlists.plist and rename it tocom.apple.sidebarlists_backup.plist
    - Do the same for com.apple.desktop.plist. Note: This file was missing in my folder. If so: nevermind.
    - Open Terminal and type: killall Dock
    Reset your SMC:
    - shut down your system
    - plug in the magsafe
    - hold down shift+ctrl+alt+power for a second, then release. Your magsafe should blink
    - do this three times
    Reset PRAM:
    - turn on your mbp and hold down alt+cmd+p+r immediately
    - hold down the keys until you hear the startup sound the second time
    - release the keys and let the MBP boot.
    Give your system some time to adjust to the changes: after a while it should show you a much increased battery time.
    ...but to no avail, it didn't have any effect on my machine. I'm not sure what to do. :'( Activity monitor shows Safari as having a "10.7 average energy impact" (I don't know what that means in all honesty) and is the highest consumer on the list, with Dropbox being number two on the list saying the average is 1.9 at the moment. I quit background applications so I know that's not an issue — I don't know where to go from here. Also, my battery max/health is 6909 at 97% health, so I do know it's getting a near-full charge. I miss having 12+ hours of battery as that's what I bought this for. Should I go to the Genius Bar and see what they can do?

    Hi hawknelson24,
    It sounds like you have been on the right track. If you are looking for more options for troubleshooting your battery issue before potentially taking your Air in for service, you may find the following article helpful:
    Mac notebooks: All about batteries
    http://support.apple.com/kb/ht1446
    Regards,
    - Brenden

  • Iphone 4s battery draining too fast

    I just received my iphone 4s and I have upgraded from my 3s, after holding on for so long I am so disappointed with the battery life. after 2 phone calls the battery drains 15 %, I have turned off all the features to make sure it lasts me at least till I can charge it again. any solutions out there, off course apple says there is no problem, just like we have no problems with the economy.

    Quick fix for you!!!!!!
    Go to settings//Location Services//System Services//turn "Setting time Zone" and "Diagnostic & Usage" OFF.
    These things will drain you to Zero fast. and tell Apple there is an issue with the Setting Time Zone feature.
    Its constantly locating your phone second by second when it's suppose only work when you leave one time zone and go to another.

  • IPhone 5S Battery Draining Unusually fast

    I got an iPhone 5S in November and for the first few months it was working fine. For the past two weeks I have noticed the battery draining unusally quickly. Like the battery drains an avg 1-2% on 5 mins of me just using the phone on Instagram. I regularly close all my apps and live in Pakistan where there is no 3G so the LTE issue should not come into play either. I have read countless articles on how to fix your battery life and have tried everything from turning location services off to brightness to anything that is being suggested, even re installed iOS7 on my phone. I have to know charge my phone three times a day from it usually giving me a full day on standby. Any suggestions please?

    Take it back to the Apple store and tell them that didn't fix the issue. You might have a hardware issue. Before you take it back though do a backup on your computer.

  • Iphone 4s battery draining extremly fast

    iphone 4s battery draining extremly fast, how annoying is that, Battery will be drain out within 12 hrs and I just usually watch 30 mins video (not using 3G/wifi) and 10mins on Phone .
    I always turn off my Siri, Auto Detect Time Zone, 50% Brightness, NO background Apps are running and Mail is manually updated.
    Does anyone facing the same problem?

    Go to advanced and set icloud to manual I used to suffer from this because of icloud it was stuck in a loop and always draining the battery, try also resetting your network settings if it didn't work reset all settings and set it as a new phone drain the battery and charge it from 0 to 100% to recalibrate the battery , hope this works for you

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