Q10 Calendar Sync

Just purchased a new Q10, very pleased with it but cant sync my calendar, email is working fine. Looking at the set up videos there are options to switch sync on or off for calendar / Contacts during set up but I don’t get these. Tried T-Mobile several times for support but referred me to BB site, now read all there is on the BB site (and watched the videos). I must have something set up incorrectly and a simple chat with BB support would probably fix things but cant fined a number. Any ideas?

I'd have to delete and re-configure a similar account on my device, but if memory serves me correctly neither IMAP nor POP include anything other than email in their configuration wizards...EAS is required for those additional things to be included with the email configuration wizard. I might be wrong, but that's what my brain is telling me.
As for which email integration method to choose...always choose "the best" method your provider offers, in this order of preference -- EAS, then IMAP, and lastly POP. Sometimes, you have to activate one or the other...for example, within the GMail web interface, the user can control if IMAP, POP, or both are faced to the Internet (EAS is only available via GMail for paid Google Apps subscribers OR those personal free account users who integrated the specific device to GMail via EAS prior to the cutoff some months ago that Google imposed).
Typically (with IMAP and POP), the email settings (which are all you've quoted above) are not the same for calendar and/or contacts to be configured via CalDAV or CardDAV. You need to obtain, from your provider, the proper settings specifically for those.
Good luck!
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Similar Messages

BB Q10 Calendar Sync does not work

Hallo there,
every time I try to synchronize my BB Q10 with my PC via BB Link I get this error message:
"CPreferencesManager: Configuration Value for /Preferences/Account_22_1441794/DevicePin not set in TransConfig.xml for translator RimBB"
What am I to do?
Device Name: Blackberry-9ED0
Model Number: SQN100-3
Software Version: 10.1.0.2309
Number of Series: 0720-3468-3262
Thanks for help
Dr. Gerhard Hofmann/Berlin

I just downloaded the new software "111_b026_multilanguage.exe" from the official BB-Website - and after three attempts: It worked! Make sure, that you get "111_b026_multilanguage.exe" (I got it from the German website). Be also sure to have uninstalled all older versions of Blackberry Link before starting! Good Luck!
DrHo/Berlin

Q10 questions, Auto Cc & iCloud Calendar Sync

Hello everyone,
I have 2 questions as below:
1. Auto Cc function is missing.
2. iCloud Calendar Sync always error.
my Q10 is under 10.1.0.4181
I'm very appreciate for your support.

1, the AutoCC was a service of your former BIS account, and there is no BIS account now. Instead, if you're using an IMAP email server, you should find the function to autoCC your emails there.
On an IMAP email account, your sent emails should sync to your server anyway. Why do you need the AutoCC?
2. How to integrate iCloud contact, calendar, or email accounts on the BlackBerry 10 smartphone
BlackBerry Q10 smartphone Calendar and Contact synchronization fails with the error "Failed to sync ...
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Can't Sync my Z or Q10 Calendar to my Home Outlook

Re: Cannot sync my Blackberry calendar to Outlook
Options
48 seconds ago
I have had a blackberry of one soort or another for over ten years. All of my BBs have been network synchronised, as is my current ones. On my previous phones I could one way, from device to Outlook, sync my work calendar to my home Outlook so that my wife could see my schedule and know where I am. The contacts also synched easily.
With this new Q10 and Z10, the contacts still sync fine either one way from device or two way.
If I do a two way sync via USB on my Outlook to the device the outlook info shows on the Q10 calendar. (I only have one calendar that wirelessly syncs to my office network Outlook calendar). The Q10 data does NOT show on the home Outlook calendar after USB sync, but syncs wirelessly just fine on the work one. I have opened the home side, work side, made BBLink the default calendar etc. I have spent hours messing with this and still can't get it to wor. This is extremely frustrating. What is the fix please.

Well that really is a poor situation. The article clearly explains why the sync doesn't work but there is no way around the problem. Now I have to export my calnedar from my work laptop, as a PST, and import it to my home compute if I want my wife to be able to see where I am.
While this is doable it was a whole lot simpler when all I had to do was turn off syyncronization to contacts and calendar, cable my Blackberry to my home computer and sync it.
You guys really need to get this new 10 series working properly and bring back all the useful features that are no longer there. Even as a die hard Canadian booster and fan I am starting to consider looking at alternatives.

Calendar Sync in a mac

Hi there, I've just converted my old BB to the new Q10.
All seems fine, but it seem the calendar syncronization with my macbook is stopped working.
In link 1.1.1.13 I cannot even find a calendar option.
It's that normale behaviour?

Hey redsector,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question. I have included the answers to this question in your other posting. The link to this post is below:
Link: http://supportforums.blackberry.com/t5/BlackBerry-Link/Calendar-Sync-with-Q10-and-OSX/td-p/2450931
Let us know if there is anything else we can assist with,
Cheers,
-WW
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Q10-Calendar wont stay populated

Using microsoft active sync to wifi sync outlook email, contacts and calendar with my 1 yr old Q10. For the past several months, calendar spontaneously loses all event data and wont repopulate on its own. Will repopulate immediately if I go into settings and do this sequence: turn off calendar sync option - save - turn on calendar sync - save. However, within minutes all events are wiped again. Email and contacts remain intact. Fido tech suppport has repeatedly tried to help with zero success. I am forced to carry my laptop/iPad everywhere in order to check or modify my schedule past several months.

I had the same problem and I have deleted Gmail account and reinstalled and calendar events were partially synchronised. I've changed the un-syncronised events to "all day event" (from Google Calendar app) and I was able to synchronise most of them (yes, most of them). Still, I have troubles în displaying events for future week: sometimes it shows all events, sometimes not. I don't get different colours for different calendars, also.

Calendar sync stopped working: "Unable to process organizer data"

I'm trying to help a consulting client whose Blackberry Q10 stopped synchronizing calendar data 5 days ago. It looks like that's the only thing he synchronizes with his desktop. I've tried looking up answers, but I've found very little information about this problem, and the few suggestions I found have not worked.
Phone: Blackberry Q10
Model#: SQN100-2
Software Release: 10.1.0.4189
Blackberry Link Release: 1.2.1.31
Symptoms: After clicking on the Sync Contacts/Calendar button, Blackberry Link sits for a very long time on the "Syncing your contacts and calendar appointments. Do not disconnect your device." screen, with sporadic activity on the progress meter, before being returned to the Sync Contacts and Calendar Appointments screen. In the lower left, a warning message "Sync was unsuccessful" is displayed. When I click the Show Recent Activity link under that, a Recent Activity screen that repeats "Sync was unsuccessful" along with a second message, "Unable to process organizer data" appears.
Is there a way to resolve this short of restoring the phone to factory defaults? The calendar data on my client's phone has now gone 5 days without being synced, and he doesn't want to lose the latest changes.

HipsterZ10, I didn't mean to suggest that you aren't entitled to gripe, only that doing so in response to a post on a community support forum isn't particularly useful. (Do BlackBerry support teams even monitor this forum?)
You sound like someone who knows his way around BlackBerry very well, and I would love to do some brainstorming with you if you're so inclined. I have nowhere near as much BlackBerry experience as you have, but I have worked in many areas of computing support for over 25 years. I'd like to think that between the two of us - plus anyone else who can chime in with something constructive - we can come up with something that helps us all out,.
With that in mind:
You've tried uninstalling and reinstalling without success. Did you just uninstall and reinstall the latest version of BlackBerry Link, or did you try uninstalling the latest version and going back to one that used to work? (Or did you try upgrading because the previous version stopped working?)
Did you try any direct edits to the Registry to clean out any BlackBerry settings that the uninstall program might've left behind? Uninstallers are often not kept up to date as software developers make changes to software, so they often leave digital detritus in the Registry. This usually has no effect on anything else, but can prevent software that was uninstalled from working properly when it's reinstalled.
You also mention that you've tried a lot of settings changes. Would you please share with us the settings changes that you made?
I know from other companies' devices that updates to the Windows software is sometimes accompanied by firmware or programming changes on the device. Does anyone know if that's the case for BlackBerry Link updates? If it is, then simply uninstalling BlackBerry Link may not be enough.
Have you been unable to sync only the calendar, or your contacts as well? (I don't know what else BlackBerry Link can synchronize.) My client has only been trying to sync his calendar. If the problem is confined to calendar sync, is there maybe a cleanup procedure that needs to be run on the device or on the Windows side to clean up old appointments every now and then? I know of other products that will fail to sync their calendars if there's too much old data.
Finally, does BlackBerry Link just sync the BlackBerry device with itself, or does it sync it with Outlook? That wasn't clear to me the last time I was in my client's office; he uses Outlook 2003, but I wasn't certain if BlackBerry Link was connected with it in any way. Come to think of it, my client also uses Windows XP, which does not come with the .NET framework by default. Some commercial software depends on particular versions of the .NET framework, and I've seen situations in which Microsoft updates to the .NET framework breaks 3rd party software. Does BlackBerry require .NET, and, if so, does it try to install the version it needs? To sum these things up, we could be looking at lack of support for older versions of Windows, Outlook or the .NET Framework.
Those are some ideas; let's see if we can narrow down the list. I should be back at my client's office on Monday, but if anyone else has time to try any of this today, kindly post what you discover here.

BB Q10 calendar

BB Q10 calendar does not accept entries or changes. This problem arose only within the last few days

And this calendar does NOT sync through any email account.
What type of emails do you have installed... gmail, yahoo, etc.?
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Looking for exchange calendar sync groupcal *****

Looking for exchange calendar sync system to replace sucky groupcal.
I've had nothing but problems with it. I get duplicate calendars, duplicate calendar entries, and the daemon stops updating from the
then the support folks are threatening to cut off support and no longer help me to fix their broken code!
I wasted money and so much time on this app, is there anything else out there that does a better job?

Not to mention that it doesn't work with Leopard now! I wish there was a way to get my Exchange calendar to sync to a third party that would sync with iCal 3.0. Since there is not support for CalDAV it would be nice if Exchange would support this!

Major problems with iPhone 4 & iPad 2 both 5.1.1. - Outlook Calendar sync

Folks, really need some help here, being forced to revert to Blackberry Bold 9000 because of issues with Outlook Calendar sync since 5.1.1 upgrade on both my iPhone & iPad. Our company Enterprise Active Sync server is 2003 (please don't mention upgrade - already a seperate conversation byt all costs).
email sync's fine on both devices, plus i can continue to use both iCloud accounts, and BT yahoo mail etc !
national holidays set up in Outlook calendar come across, as does some calendar items, but then falls into a resync mode with nothing staying in the device, i can also see and read calendar invites, but once accepted, they disappear !
Searching the internet suggests I'm not alone with this issue - any ideas welcome, seems not to be a problem on os 4 !!! but A) I don't know how to regress and B) why should I ?
Many thanks in advance, please don't make me go back to a BB !!!
Finally, I've been using the devices without issue for nearly 2 years - so again it's linked to 5.1.1. upgrade !

Hi Tim
Firstly, apologies for the slow response to your very quick reply !
I've checked back, we're using Exchange 2007.
We've actually got a ticket open with Apple at present, so anticipate that a patch may be available.
It is still curious though that out of a 200 user community trialling our internal iPhone & iPad pilot, we only have 2 issues (mine and a colleagues), however anticipate that there will be more issues as nearly entire community is on 5.1.1.
On a second point, any ideas how one can rollback to 4.3.3 on an iPhone or iPad ? I can't find anything that implies a self rollback without jail breaking the device ?
Thanks again for the help.
Marc

How do I remove one of the calendars from iCloud but keep it on the iPhone to sync with Outlook by USB and keep the other calendars synced on iCloud ?

iPhone 5, Macs and iPads at home, Windoze7 system at work.
Using iCloud to sync calendars, contacts, etc on all the home devices. Used USB cable to sync at work with the Windows system, with the Outlook 2010 corporate account (corporate server). I need only the Outlook calendar to be synced, syncing the contacts created too many problems with duplication, etc. No need for that. Worked fine until the latest upgrate to iOS7 and iTunes 11.1. Used to have a calendar that was not on iCloud and was simply and exclusively syncing between the iPhone and the Windows computer at work. The other 3 calendars synced fine with the macs and iOS devices via iCloud but not with the machine at work - keeping private records private.
Upon the iOS upgrade, all calendars are now on iCloud. I am no longer able to remove one - for security too - from the iCloud and sync it with the Windows computer exclusively. I managed to sync it once on the PC with iTunes by switching iCloud off on the iPhone before connection by USB cable. Trying it again, it tells me that it will erase all items on the Outlook account (the "more than 25% of your records are going to change" alert) and won't add or modify any. I stopped the sync in time...
Tried on the iCloud site for a solution to remove the calendar, nothing.
There is no iCloud setup on this corporate computer - no access permitted. The USB cable connection is the only solution and up to the upgrade of the iOS this went seamlessly.
Any solution out there?
Thanks
Vladski

I share a similar situation (usb iTunes sync with Outlook with my corporate laptop; personal calendar on icloud).
With IOS7, at first, iTunes/Windows does not propose Outlook sync anymore. I need to switch off calendar from iTunes to enable usual usb sync with Outlook. I had to sync it twice while checking "replace iphone data" to get a stable behaviour (like before) IOS7.When I try to re-enable icloud calendars, it proposes me to merge them...
I did not test merging so far...
IOS7 and iTunes 11.1 are not completely polished ;-)
PY

Sync Multiple Google Calendars Under BIS Calendar Sync?

Hi There.
Anyone know if it is possible to sync all the separate calendars one might have in their Google calendar via the latest BIS update. I've switched on calendar sync but so far I'm only pulling through one calendar from my account where as before (with google sync), I was able to select which calendars I wanted to sync.
Anyone manged this?
Cheers
Ste

Add me to the list of people begging for the feature to sync multiple Google calendars with the native BB calendar.

Outlook 2003 + iPhone calendar sync problem solved

Here is how I solved my sync problem. Seems a lot of people have the same problem here with Outlook sync suddenly not working after it worked fine for a long time.
I've had Outlook 2003 calendar sync with my iPhone for a few month without any problem, but a few days ago the sync suddenly stopped without any error message. iTunes Diagnostic found no problem and I followed all the steps that Apple outlines to fix the problem but nothing worked (TS2776).
As Apple asked to, I created a new user account on my Windows machine and setup a few test calendar entries to sync with my iPhone. That all worked fine.
So I did what Apple doesn't tell you, and I copied my original Outlook Data file (.PST) over to my new user account and tried to sync that one. Now this didn't work. So I knew the problem lies somewhere in my PST file.
I have then tried to create a new one from scratch in my original Windows account, and copy all the data over. Again, it didn't work. So I emptied the file again, and copied all my calendar entries over to the new PST file in batches (first 10, then another 10, etc).
What I found at the end is that one single calendar entry I created a few days ago caused my sync to stop working. Once I removed this entry, everything worked fine again. Don't ask me what was wrong with it (I made a backup just in case Apple wants to see it), but now everything works again.
If you want to save some time to find which one it is, you may start deleting entries that you created just recently before it stopped working.
Hope that helps.

Hi im having the same problem. I use outlook 2003 on windows xp and until recently my sync (using usb) was working fine. Now it would seem that calendar items are no longer syncing. can you give any further details of the calendar entry which was causing your problem? im wondering if it was added on a certain date perhaps.
I am running the inbox repair tool to see if my pst file has any problems but would appreciate any other help in the mean time.
Cheers

Outlook/iPhone Multiple calendar sync

Hi
I have a work calendar in Outlook, driven from Exchange and a second personal calendar containing things that don't apply to work (birthdays, social events and so on). While both calendars appear in Outlook, I can't get the personal calendar to sync with the iPhone at all. In iTunes, the Exchange calendar appears but not the personal calendar.
How do I sync with the iPhone (its my first iPhone - a 3GS so I think I'm running the latest OS etc) so I get both calendars on view?
Thanks in advance.
Cheers
Mike

I have both a .mac account and an outlook account. My .mac acct is used for my personal entries and syncs with my iphone as well as my mac computers at home. My outlook calendar syncs my work items from my pc at work to my iphone. My problem is everything syncs to my iphone, but outlook won't sync to my .mac and .mac won't sync to outlook. This causes me to have multiple entries on my phone because I will enter something on my .mac calendar, but, because it doesn't show up on outlook, I then add it to my outlook calendar and then i have the same entry entered twice on my iphone. What a pain in the butt. Is there an end run around this?

I cannot make my Outlook 2010 calendar/tasks/contacts sync with the calendar on my iPhone 5, I cannot make my Outlook 2010 calendar sync with the calendar on my iPhone 5

I have wasted so many hours trying to make this work and researching Apple support. Nothing works so I am hoping to get an answer here.
First of all, here is what I am using:
Windows 7 32 bit
Outlook 2010
iPhone 5 and iPad 3
iOS 7.0.2 on both devices
I have downloaded the iCloud app for my Windows computer and checked that it sync my contacts, calendar, and tasks. I have enabled iCloud on my phone for contacts, calendars and tasks. I have not been able to get anything to sync. My iCloud calendar appears in Outlook but everything is grayed out. I see the iCloud reminders under my tasks tab but there is nothing listed.
I have uninstalled and reinstalled iCloud on my Windows computer. I have turned off the calendars, tasks, and contacts sync under iCloud on my phone and turned them back on - nothing. I have restarted my computer and iPhone - nothing. Same results with my iPad - nothing.
Additionally, I have gmail as my personal email; also am forced to use Good for Enterprise for my work email.
I am at my wits end. I finally ended up syncing today with the USB cable via iTunes but the whole point behind iCloud is to be able to sync wirelessly.
ANY help would be greatly appreciated.

Hello there janis143,
Thank you for using Apple Support Communities.
It sounds like after the recent iOS update, your Outlook content is no longer syncing properly to your phone.
I found this article named:
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
http://support.apple.com/kb/HT1692
I recommend the troubleshooting steps therein.
All the very best,
Sterling

Q10 Calendar Sync

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