Q10 Device Wont Recognize Contacts

hello
am having issues with this new blackberry Q10
and this is one of the issues
blackberry wont recognize my contacts
get in coming calls and i do out going calls
i dont see the names of the contacts when i receive a call
and i dont see the name of the contact when i type its phone number and i call them
this device is not able to recognize contacts wisely
also
i downloaded whatsapp messenger
it only shows 20% of people who have whatsapp messenger
and the rest of 80% of people who have whatsapp messenger are not shown
i have them in my contact list but they dont show as they have whatsapp
and when any of these 80% speaks to me it shows their phone number not their names.
thank you

It happen with me first time whene i transfer the contact .. Solution
1- download blackberry link from black berry web page
2- transfer contact from your old phone
After that you will found your contact appear but it will duplicate .. In this case you need to delete all contact and transfer again fresh one and you will find it all there and then all contact will appear in whats up ..
Good-luck

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Q10 Device Wont Recognize Contacts

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