Q10 email send out is slow and easy get the phone heat to kill the battery life

Question

I was happy to get the BB Q10 form day one even pay neary $6000. After that I feel I'm stupid of my choose.
They have ton of problem which I'm not expect will happen on today BB.
1) email sent out is quite long and time spend than any BB bold . That's mean when I using  roaming, I need to pay more than double cost to send out my email.
2) if attachment over 2M size, it taken almost 1 min sent out, some time is longer than that. !!!
3) poor receiver, that's terrible receiver compare with HTC, Phone and Samsung. This is direct inference the data transmission.
4) stupid function on touch screen for copy and paste ! Why BB delete that function on key pad on Q10 ?? The user take Q10 instead of Z10 because they like the keypad function instead of finger touch. This is command sense, otherwise they don't need Q10 anymore ! I have no idea what Q10 designer thinking ?
I'm looking forward BB reply how to fix my problem  

Answer 1

Hello,
wils807 wrote:
I'm looking forward BB reply how to fix my problem  
Let's start there shall we. This site is not a channel for any communications with, escalations to, nor support from BlackBerry for any purpose whatsoever. Rather, this is a user-to-user community of volunteers trying to help each other out as best they can. Such is documented in the Ts and Cs to which all members here agree, and supported by this banner at the top of nearly all pages on this site:
With that out of the way (to properly set your expectations...).
wils807 wrote:
1) email sent out is quite long and time spend than any BB bold . That's mean when I using  roaming, I need to pay more than double cost to send out my email.
Legacy BBOS used BIS, BB10 does not. In some regions pricing plans with BIS enabled nearly unlimited data when using BIS as the data channel. Since BIS is not in play, the normal data channel is used, incurring whatever fees are dictated by your subscription plan (which is a matter between you and your mobile service provider).
wils807 wrote:
2) if attachment over 2M size, it taken almost 1 min sent out, some time is longer than that. !!!
BIS provided some compression as well as a somewhat dedicated data channel. The generic data plan has neither of those, and hence is subject to whatever issues may exist on that (network congestion, etc.).
wils807 wrote:
3) poor receiver, that's terrible receiver compare with HTC, Phone and Samsung. This is direct inference the data transmission.
I do not understand this one..."receiver" is not descriptive enough to help understand what you intend to communicate.
wils807 wrote:
4) stupid function on touch screen for copy and paste ! Why BB delete that function on key pad on Q10 ?? The user take Q10 instead of Z10 because they like the keypad function instead of finger touch. This is command sense, otherwise they don't need Q10 anymore ! I have no idea what Q10 designer thinking ?
Consider it this way -- nothing was deleted from the past. Rather, BB10 is a totally new OS, built from the ground up. Many of us would have preferred that the designers took into account many of the legacy features and functions, but alas they did not. But that does not mean anything was deleted, for BB10 is totally new...it is NOT an evolution from legacy BBOS.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
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